We went to Island bathrooms in Salisbury and had a consultation with Jamie L. We found the selection of bathrooms on display to be good and varied and of excellent quality. Jamie was great at helping... See more
Company replied
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We went to Island bathrooms in Salisbury and had a consultation with Jamie L. We found the selection of bathrooms on display to be good and varied and of excellent quality. Jamie was great at helping... See more
Company replied
I was recommended to go to Island Bathrooms / Waterworks and they were brilliant. Both Alfie and his colleague were so friendly and helpful. They guided me through the process and made sure I had ev... See more
Company replied
First dealt with Island 7 years ago and was impressed with their "can do" attitude. Every interaction since, they have gone above and beyond. Customer service really matters to them. Kudos to Lorraine... See more
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Lorraine, our first point of contact, was incredibly helpful in tracking down a replacement soft close toilet seat from the bathroom renovations we did 10 years ago, with Island Bathrooms supplying a... See more
Company replied
Since 1981, Island Bathrooms has been the trusted bathroom supplier for Bournemouth, Salisbury, and the surrounding areas. With over 40 years of experience, we provide many high-quality bathroom products. Our styles range from modern to traditional. We make sure every customer finds the perfect fit for their home. Our showrooms in Bournemouth and Salisbury have a wide range of baths, showers, sinks, toilets, and bathroom furniture. Our friendly staff is ready to give you expert advice. Additionally, our clearance centre and two warehouses provide fantastic deals on top-brand products. At Island Bathrooms, we pride ourselves on exceptional customer service, competitive pricing, and our commitment to quality. Visit us today to see why we have been a trusted name in bathroom supplies since 1981.
Holdenhurst Road 308-310, BH8 8AY, Bournemouth, United Kingdom
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Jamie Lingham is an excellent salesman. He's very personable, patient, knowledgeable and professional. He is definitely is making our bathroom renovation journey, so far, far smoother and more enjoyable compared to before we had his expertise at hand. He is an asset to Island Bathrooms Salisbury. Cannot recommend him enough!
Excellent service very knowledgeable salesmen (Ashley Pickford) excellent showroom layout nothing to much trouble explained everything in detail and the best deal for our needs would 100% recommend island bathrooms and coffee was lovely thank you
Having accepted a quote from our installers (SGS) we were unsure what the equipment was and were advised to visit Island Bathrooms to view the equipment. Ashley was very helpful, knowledgable and very proffesional. He understood our concerns and advised us on the pros and cons of our various choices and ammended our order accordingly. The showroom at Salisbury was well laid out and was a pleasure to visit. No hard sell, every idea thoughtfully explained. we left knowing that our ensuite was going to be wonderful after the experience we had with Island Bathrooms. Very excited.
Island bathrooms couldn't have been more helpful in communicating about my order of bathroom vanity, finding replacement parts and even helping to deliver to me. They've been brilliant and I hope to use them again in the future.
Island Bathrooms provided an excellent service. They have a good quality range of products for differing budgets. Ashley was extremely knowledgeable and helped with appropriate suggestions, understanding just what we wanted and/or needed. Sue was friendly and helpful in arranging the delivery at a time to suit us. We are very happy with all of our purchases which are now installed and fitted.
I have just had my bathroom completely refitted. Josh in the showroom was so helpful and knew just what would be right for me. The customer service was brilliant, with a great attention to detail.
I am thrilled with my new bathroom.
Josh has been excellent from start to finish, his knowledge and customer service is superb. Excellent products and service from Island bathroom as always, this is our second round of purchases from Island.
We had an idea about what we were looking for but didnt know where to start and the team at Island Bathrooms looked after us from the moment we walked into the showroom. They explained our options, gave us lots of choice, listened to what we wanted and came up with plans for a fantastic new bathroom. The pricing was reasonable and we are really looking forward to our installation. Tonia has been really helpful , easy to contact and has been happy to speak directly to our installers and tile suppliers to make everything seamless. We have been delighted with the service so far.
We have just bought and had our bathroom completely re-fitted and are very happy from start to finish. Jamie Lingham in the showroom was very polite, professional and helpful. He was patient throughout as helped us identify and confirm the products needed to put together the bathroom that we envisaged. We cannot praise him high enough, thank you
We were directed to Island through our fitter and Paul Sutton was so helpful and always coming up with ideas to help us. All of the products are lovely quality and we are thrilled with the results. Looking forward to dealing with them again on future projects and highly recommend.
We needed to restyle our tired bathroom to an accessible shower room as I am partially disabled. We were recommended Island Bathrooms by our plumber/heating engineer and were not disappointed. we dealt with Paul Sutton at the Bournemouth showroom who was extremely helpful. They supplied all our sanitary ware plus grab rails and shower seat. Would thoroughly recommend them.
Island bathroom Bournemouth
Very rude. I asked a gentleman working there about the price of one of there toilets, he asked a lady working there as he didn’t know the price. The lady replied “ too much money”.
The worst customer service experience I ever had since long time

Reply from Island Bathrooms
Absolutely amazing and efficient customer service. Wonderful experience. Will definitely shop again!
We worked with Tonia at Island bathrooms who was very helpful, quick to respond and flexible when we changed our minds several times. They have nice things in there and unbeatable prices. Recommend.
I have had exceptional service, Tonia has the patience of a saint having changed my mind on colour several times. Stacey also had a hand in my final choice for which I thank her. I cannot praise this company enough.
Helpful staff delivered into warehouse as promised
Having been recommended to go to Island Bathroom, I wasn't disappointed. Paul walked us round the show room and helped design and choose all the details then put together a drawing and a quote it was as simple as that after making a few alterations.
Polite, helpful and knowledgeable staff who listened to our requirements and who were able to provide a solution that matched our vision for our new bathroom. Ashley was able to provide input that turned our ideas in to a practical solution.
We have used Island Bathrooms for quite a number of projects over the years and always been greatly satisfied with the end result. Last year’s project took a while to complete due to circumstances but a transformation in creating a Jack and Jill shower room between two double bedrooms is proving to be a winner. Excellent care from Simon Whitelock, nothing too much trouble when planning and replanning.
Recently had a new bathroom installed by Island Bathrooms @ Bournemouth and the install team “Design me a Btahroom.Com”. The task was really quite involved - a very old house, uneven floors and walls.
Great communication, regular updates. I was very impressed by Simon Whitelock @ Island Bathrooms. He was extremely helpful, knowledgeable, friendly and clearly understands the business well.
The installation team used by Island Bathrooms consisted of Justin and his team, Vincent and Julio. They all worked extremely hard, explaining any issues as the work progressed. Cleary issues are going to arise. As they did Simon and Justin explained all available options to resolve, nothing was too much trouble. The results look fantastic and so professional. I highly recommend Island Bathrooms to you.
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