Very 

I like the fact that you can choose to have your item delivered to a collect plus store, saving on delivery charges. I was kept informed when delivery was made and I like the option to pay over 3 months.

ISME is a life saver for me. I have trailed the shops recently looking for new clothes and boots for a weekend away. I had no success, but thanks to ISME I got everything I was looking for whilst sitting on the big chair watching TV. This was much better for my stress levels and a feel good factor when the goods arrived the next day and everything fitted. I would definitely recommend ISME to others.

I have had no problems at all with Ismee, very trustable and reliable and great choice of products at good prices.

So far always had a good service from Isme only problems have been with there delivery agents who I have to say leave a lot to be desired of which does put me off placing orders.

I have been a customer of various different catalogue style retailers over the years and I find that ISME has the best range of items for sale and all at a reasonable price, most retailers in this category always seem to be a minimum of around £10 more expensive per item but ISME on comparison has prices compatible with high street retailers.
I had issues with parcels going missing upon deliveries and I have to praise the customer service at ISME they were professional helpful and dealt with my issue quickly.
Delivery times are very quick and although I believe the delivery cost is high it is consistent with other such companies so I believe it to be fair.
I love ISME sales and offers and you can grab so e real bargains

I only purchased one thing but it didn't fit so I had to return it. The automated system eventually (and I do mean eventually) said it was putting me through to someone and then went silent. I held on for 10 minutes then tried again. This time I went straight for an agent (when I say "straight" I mean as soon as I could within their horrible IVR). Any way I had to do this twice because their agent never collected as promise. On both occasion the spoken English was very poor and I had little faith that anything would happen, even asking the first one "are you sure this will happen". It didn't.

Our recent experience of Isme and their shocking customer service means a 1 star review. If I could give them less I would. We are left with a broken xbox despite purchasing a service guarantee and will never buy electrical products from Isme again. Absolutely disgusting and from the Facebook page I see we're not the only unsatisfied customers. We'll be shopping elsewhere .

I ordered a coffee table and it came exact as it look in the picture.i am realy happy with purchase

CUSTOMER SERVICE IS MOSTLY ANSWERED FROM SOUTH AFRICA. I PLACED A SIMPLE ORDER OF 2 ITEMS WITH INSURANCE TO GO TO A SPECIFIC ADDRESS ON A SPECIFIC DATE AND THE SOUTH AFRICAN CALL ADVISOR COULDNT EVEN GET THAT RIGHT. COST ME £20 IN 0844 CALLS TO TRY AND CORRECT IT. DONT EVEN TRY TO COMPLAIN .. IT DOESNT EVEN MATTER HOW CLEAR YOUR COMPLAINT IS THEY RESPOND WITH AN ANSWER THAT IS TOTALLY UNRELATED TO WHAT YOU HAVE SAID AND DONT GIVE YOU A MEANS OF REPLYING TO THEM BY EMAIL. A PREVIOUS ORDER WAS BOUGHT ON SPECIAL PROMOTION WITH 20% CASHBACK TERMS . WHAT A NIGHTMARE TO TRY AND GET THEM TO HONOUR THE TERMS OF THAT SALE. THAT ISSUE STILL ISNT SORTED. ITS NOT THE FIRST TIME THEY HAVE RIPPED ME OFF WITH NOT HONOURING THEIR PROMOTIONS I SHOULD HAVE LEARNED THE FIRST TIME THEY DID IT. THE CUSTOMER EXCELLENCE TEAM ARE RUDE AND TALK OVER YOU AND REALLY CANT GRASP WHY ANYONE WOULD BE FRUSTRATED WITH THIS KIND OF SHOPPING EXPERIENCE! I ONLY SHOPPED WITH ISME AND VERY CATALOGUES TO HELP MAINTAIN MY CREDIT SCORING . BOTH THESE CATALOGUES ARE THE SAME COMPANY. ITS TRUELY NOT AN ENJOYABLE EXPERIENCE AND COSTS YOU MORE TIME AND MONEY CORRECTING THEIR ERRORS . IM CLEARING MY ACCOUNT AND CLOSING IT.

Orders delivered very quickly. Lovely clothes. I love it.

I have never had any reason to complain about any aspects of shopping with Isme. The very few times I have had to get in touch with them for anything my queries have been dealt with empathy and speed of response which is not always the case with other companies. The only thing that I have any qualms about are that the interest rate on account shopping is high and does not seem to come down when general interest rates do. This is something I feel prevents more people from shopping with you. Convenience, variety of goods available and delivery are second to none

Bought One size bigger to get a better fit lengthwise as I find most swimsuits too short in body lenght. I guessed right, fit is good but as I have not had a swim yet, I will reserve judgement. Ordering was easy and safe, delivery swift. Based on this I will recommend buying from this site.

excellent service and quick delivery products as described very happy with my purchase of long high rise leggings

Recently bought an ipad mini from isme, it was the same price as in the shops but I got an introductory discount, plus a whole range of flexible payment options, many interest free. It was delivered within a couple of days, and communication about my delivery was excellent. I decided to change my payment method after a week or so and found customer services to be polite, helpful and very prompt in their responses by email. They actually did exactly as they promised without me having to keep ringing, which seems a rarity these days. Very happy with this company.

Just before Christmas I had trouble making orders online. I called to speak to Customer's Service and a very helpful agent went through all the items and explained in detail a description of the items I had chosen and was very helpful if the item was unavailable he helped me to choose alternatives.

I have say this agent was one of the most helpful agents I have ever came across in my 30 years of home shopping

Please keep up the good work.

The option to click anD collect from a local store is ideal as due to my job I work irregular hours and this means I do nmiss my delivery. excellent service and good selection of goods. Keep up the good work thank you

Was offered a £20 credit on an order over a certain amount completed the required amount order on my too receive an email some time later saying offer had been withdrawn not acceptable and false advertising

I ordered 6 pairs of curtains with Isme and when I placed my order was notified one pair would be despached a couple of weeks after the rest. I had no problem with this as the price of the items was reasonable and didn't need them in a hurry. However they decided to just send out a pair that are not the size I ordered instead (too small). The contact section of Ismes' site goes to dead links. I eventually found a contact e-mail for them and was told to return the wrong item and that I would need to re-order and pay for the correct item again! Seems a poor way to do business as the wrong item they've sent me is cheaper than the original I ordered and have paid for, so I'm already out of pocket as it is. Not to mention the time and inconvenience of re-packaging and returning the curtains. They also don't reimburse p&p with returns which I can understand if the customer changes their mind about an order, but if a company messes up an order it's only courteous to do so.

Rather worryingly if Isme send out the wrong items (which reading online reviews it seems like they do often) and you have a credit account with them, they still expect you to make the payments they demand on time, otherwise they hit you with late fees. So if you need to re-order and pay for an item twice because they make a mistake with your original order, presumably they can hit you with that interest on top! Thankfully I paid upfront, but it just seems like a way to scam more money out of their customers, not very professional.

I came across isme online. I ordered a 8kg 1400 spin hoover washing machine. This came on the day promised. The delivery men were pushy for me to fill a feedback form in. However when they left my husband installed the washing machine. When i tried to put it to 1400 Spin it wouldn't go past 1000 spin. When the washing machine finishes I noticed a puddle of water at the front. My husband checked the pipes there's nothing wrong with it. The washer it self I'd leaking from the front. I called customer services which took 25 minutes to answer. When she finally did I told her I had got the wrong washing machine and it was faulty. She started to laugh she took my details and then said ok anything else i can help with. I asked what the plan was she told me someone would be in contact to take it away and i'll get a refund. I told her I ddint want a refund I'd already waited 3 weeks for this washing machine. She then told me I could pay for a new one now. I told her I didn't have the money to pay for another one. She told me well I can't do anything else you'll have to wait 2 weeks for your money.
I am very annoyed I wish I had gone with currys or argos. This is the worst compay ever the staff don't have any customer service skills or a accent that's from England. DO NOT ORDER FROM ISME.

I ordered a magazine rack in October. I paid in full. I was told it was in stock and would be with me in a couple of weeks. I kept receiving text updates to say there was a delay but it would be with me before Christmas. It finally arrived mid Jan. I arranged (with difficulty) a collection and was told it would be picked up anytime from 7am-7pm. I waited in the entire day and nothing. This company is a joke run by jokers who clearly have a complete disregard for their customers and do not honour their word. Avoid at all costs - because it will cost you.