Ison Harrison Solicitors Reviews 425

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting its efficiency and the ease of their overall experience. Reviewers are particularly impressed with the exceptional customer service, highlighting the personalized and understanding approach they received. However, some people were dissatisfied with the response times, mentioning that replies were slow or that they had difficulty contacting their solicitor. A few other people also felt that the communication was poor, with a lack of updates on their case progression.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the efficiency and professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Response time

Consumers have mixed experiences with response times. Many customers praise the swift and informative... See more

Customer communications

People report ambiguous experiences with contact. Many customers praise clear and easy email correspondence,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ison Harrison provided a smooth and stress-free experience from start to finish. Leashia C was prompt, proactive, and kept everything on track, completing our sale ahead of the expected date. Thanks t... See more

Rated 5 out of 5 stars

I went to the new branch of Ison harriso in Skipton (Formerly Crangles) on the High Street specifically to use their commercial department. The Soicitor I wanted to re-conect with was Jen Bateman wh... See more

Rated 5 out of 5 stars

Charlotte Asquith at Ison Harrison Leeds has been amazing & is the only fully positive service we’ve had throughout our selling & buying process. She’s been patient with me when explaining things... See more

Rated 5 out of 5 stars

We were directed to Jen Bateman at Ison Harrison when selling our business unit. Jen was extremely prompt and very professional while dealing with it all. We used the electronic system to sign and com... See more


Company details

  1. Law Firm

Written by the company

Ison Harrison is a full service law firm that has been advising and representing people nationally on their legal issues for nearly 45 years. The firm has a growing network of branches throughout Yorkshire and over 240 staff offering a wide range of legal services. The aim is to be Yorkshire’s most accessible and local solicitors.


Contact info

4.2

Great

TrustScore 4 out of 5

425 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

First time homeowners

For first time homeowners, Ison Harrison have been great to work with. We received everything quickly and with no hassle. Leah and Samantha were both lovely to work with and were a huge help. Thank you so much :)

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Top job!!

I had Samantha and Leah dealing with my purchase and I can’t complain. I only spoke with Leah really and I can say that she really pulled it out of the bag, the tight timeframe wasn’t a problem and she absolutely smashed it. I would definitely recommend.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic, Proffessional & first class service.

I had a deadline to complete on the sale of a property. This was handled perfectly, professionally and on time by Leah. Communication was first class making the whole process stress free.

I'm happy to recommend Ison Harrison I can not thank them enough for the service they provided me.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company amazing staff very easy…

Amazing company amazing staff very easy to excess whenever you call them or send them a email they came back to you within few minutes.
Our case workers Leah Jeyes & Samantha Worsman both are very friendly and expert in there field.
My self and my Mrs strongly recommend ison harrison limited for mortgage Conveyancer 👍😊 ❤️

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient Conveyancing

Leashia Chapman and Sarah Smith provided a highly professional, courteous and efficient conveyancing service for the sale of my property. I was delighted when the sale completed in under nine weeks. I will definitely be choosing Ison Harrison Solicitors for my future conveyancing needs. Highly recommended.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Seamless service

We used Ison Harrison to sell our property and to purchase our new one. Leashia and Sarah were always at hand every step of the way and made a stressful process seamless. I wouldn’t hesitate to use them again if the time comes!

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Ison Harrison

Ison Harrison, Ilkley, managed the sale of both a straight forward property 4 years ago & a much more complex one this year. In both instances Nigel Cowley was brilliant. Professional, clear & prompt communication every step of the way. Highly recommended. Wouldn't use anyone else. Thank you Nigel.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Zain was spot on, helped us through a difficult experience. Spent as much time as we needed going through my defence, mitigation etc and guided the case to a good outcome. I have used Harrison Bundey/ Ison Harrison for 20+ years and always recommend to anyone who needs help.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended for property transactions

Ison Harrison managed both the sale of our old house and purchase of our new home. Charlotte, Aida, and Nicola (Wakefield Office) were absolutely fantastic. They were prompt in their communication, most often than not responding within a few hours, and helped drive our transaction at a pace. The team answered any queries I had with the utmost professionalism and I would highly recommend this team for managing the sale/purchase of property. Would definitely use again!

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

Very slow at communication, lost docs and delayed sale

These solicitors were used by my buyers and because of them the sale was massively delayed. Early in the process they were slow to respond. Later, the rest of the chain were ready to exchange and complete yet Ison Harrison were ignoring messages from my solicitor, lost the signed contracts sent in by my buyer and ended up adding a week onto the proposed date of completion which doesn't sound much but I went from having a whole army of people available to help me move (I'm disabled) to just me and two others.

August 2, 2024
Unprompted review
Rated 4 out of 5 stars

Jennifer Croston from Ison Harrison…Inquest Dept

Jennifer Croston from Ison Harrison Inquest Department helped us a lot with an investigation into, and how our son passed away, because it was a sudden death and unexpected and unexplained.
Once the postmortem was complete, Jennifer
explained every part of it to us in detail whereas we got no help from the Coroners office,they just told us the cause of death and didn't explain any of the details within the postmortem report in detail like Jennifer did.

We are so grateful to Jennifer for all her help, and would definitely recommend that other people should hire her services if they should find themselves in a similar situation to what we have encountered.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I was buying my first home. I used ison Harrison solicitors and Charlotte and Nicola out of the Wakefield office were outstanding they answered all my questions helped me every step of the way and kept me up-to-date of what was going on with my house purchase. And everything went according to plan great service and stressfree

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I recently had the pleasure of instructing Ison Harrison Solicitors for my house purchase, and I couldn't be more impressed with their service. From start to finish, the process was faultless and straightforward to navigate.

Charlotte and her team were exceptional. Their methodical approach ensured that every detail was handled efficiently and professionally. Communication was clear and timely, making the conveyancing process smooth and stress-free.

Remarkably, the house sale was completed within just 6 weeks, a testament to their dedication and expertise. I highly recommend Ison Harrison Solicitors to anyone in need of reliable and top-notch legal assistance. They truly are a pleasure to deal with!

p.s point to note to help speed up services being able to use digital signatures would be beneficial rather than wet signatures and having to use snail mail to return thee documents.

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

Lost in the bushes

It is long review but bare with me please it is your money and you are spending on those people I will save you thousands of £ !!! I have paid Massoud Djahed dentist in London £35k for nothing !
My name is dr Malek Mohsen and if you need my advice on those 3 names Jonathan Robson, Amardeep Dhillon, Ervin Shakaj, and the company Ison Harrison from Leeds ! So b4 using any of those please do not hesitate to contact me on 078942 52909 I am happy to help! From my experience! If you want to pay a lot of money (like crazy) to loose your case those are the people that you need to hire! Forget the publications , forget the opinion about the company here is my honest opinion about them!
It started with recommendations from my solicitor ( another money sucking bug ) and I went to Ison Harrison to be precise Mr Jonathan Robson, he seemed to understand the case and he estimate if we would lose the cost would be no more than £16k but we got a strong case here, as we have witnesses and some of the documents ! He warned me that it will take long time to end up in court but he did not say that will be years, paying them all the time ! Johnathan went missing for long months I thought the other party had resigned as they are building the case on my documents , then he called me saying that his mum had died God save her soul and the case still on ! he will refer me to counsellor to estimate the likelihood of my winning this concul is Amardeep Dhillon this was a joke. Amardeep is a dentist and a lawyer I assume did not worked with dentistry so went to law and I think it is not working either :))) ! I have paied him £2k for his 1 h bullocks as did not understand the case ( he pretended studying the case b4 the meeting) and he got it completely wrong! The same Jonathan, they prepared the case to the court and they made mistakes when I rose these mistakes he said we need to meet again with counsellor and reammend the wording the figure and the dates even, and I need to pay him again and here I paid again for thier mistake ! They said I should have read the emails carefully and rise anything I do not agree b4 sending further, they would send me an email with 26 or so pages on Friday saying it is urgent and I need to submit that by Monday at certain hour! I have told them give me some time but this was always their practice ! When I called them nobody would unswer the phone they work maybe form home! Or they are cooking rice as a part time work at restaurants!
In mean time Jonathan referred me to Ervin Shakaj thinking about "as usual" my money to pay less :) and it would be more beneficial for me if I go with Shakaj, another bullocks ! Ervin did not understands the case but he new exactly from the beginning how he will end it „just give up „! So he started the sucking and he was good at it sending me emails on Friday 16-18h and asking for response very polite emails but hey remember you are paying for every single one! I figure out that he had part time job and maybe he got only me as a pray for sucking to last drop! As when I called him he never unswer but he always writes in his email please contact me if you need any assistance ( what a kind fella)
When Ervin got the case I think Jonathan had lost all my documents because Ervin would ask me to send all the documents all over again ! Even the other party enquiries was forwarded to me and needed to supply them with documents that Jonathan had got!
He started all those sending issues expecting me to be alerted all the time and giving me no time to react please remember that it is going on in years so he contacted me when I was in Cuba , Albania , Poland, Spain! made me being fed up with all this case ! We have finally arrived what so called NEGOTIATIONS fase and here you will see the bullocks.
we started asking the other party for money to be precise £5k and we end up paying them £35k without going to court, the other party started 42-48k and finished at £35 God bless him good negotiations skills :) I never heard from my solicitor that we can win he always encouraged me to give up and pay according to the so called negotiations! He charged me circa £25k , just to give up and convinced me always to give up .
As I said I have had a good case to win and I do believe in the court system in UK , but unfortunately I have had hired unskilled bunch of professionals starting form Jonathan , adding the magic Dhillon who messed up the statement completely and Ending on Shakaj! If my money was an issue why to hire this Dhillon thing ? Why to proceed further knowing that we will give up at the end ! So it was never about wining the case but to generate money :)))Those people are like vampires hanging upside down waiting for you to start sucking and they suck dearly my friends.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Ison Harrison were absolutely brilliant in handling my case from start to finish.
My representative was highly professional and showed the highest level of understanding, care and support throughout. Their communication was prompt and efficient.
I would highly recommend Ison Harrison if you require legal help and advice. Fully happy with the closure of my case and the outcome. 5 stars.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

This could have been very different!

This could have been a very different review had we not been fortunate enough to be assisted by two efficient and helpful Ison Harrison members of staff.

The Sale of our property prior to their involvement was slow and lacked meaningful communication which frustrated our purchasers, so much so that they appeared to be having second thoughts.

So the people who get my 5 🌟 rating were Samantha Worsman and Kathryn Gladwell. Both of these ladies were on top of their game.

Samantha picked up the baton at short notice and was superb, Kathryn was then the catalyst who ensured the sale was concluded without any further delays.

So hearty congrats and thanks to these two ladies who made such a difference. RB.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Every step of the way we were treated by friendly, professional staff. We were kept informed on progress and were very happy with the service we received from Ison Harrison.

July 18, 2024
Unprompted review

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