Ison Harrison Solicitors Reviews 425

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting its efficiency and the ease of their overall experience. Reviewers are particularly impressed with the exceptional customer service, highlighting the personalized and understanding approach they received. However, some people were dissatisfied with the response times, mentioning that replies were slow or that they had difficulty contacting their solicitor. A few other people also felt that the communication was poor, with a lack of updates on their case progression.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the efficiency and professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Response time

Consumers have mixed experiences with response times. Many customers praise the swift and informative... See more

Customer communications

People report ambiguous experiences with contact. Many customers praise clear and easy email correspondence,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ison Harrison provided a smooth and stress-free experience from start to finish. Leashia C was prompt, proactive, and kept everything on track, completing our sale ahead of the expected date. Thanks t... See more

Rated 5 out of 5 stars

I went to the new branch of Ison harriso in Skipton (Formerly Crangles) on the High Street specifically to use their commercial department. The Soicitor I wanted to re-conect with was Jen Bateman wh... See more

Rated 5 out of 5 stars

Charlotte Asquith at Ison Harrison Leeds has been amazing & is the only fully positive service we’ve had throughout our selling & buying process. She’s been patient with me when explaining things... See more

Rated 5 out of 5 stars

We were directed to Jen Bateman at Ison Harrison when selling our business unit. Jen was extremely prompt and very professional while dealing with it all. We used the electronic system to sign and com... See more


Company details

  1. Law Firm

Written by the company

Ison Harrison is a full service law firm that has been advising and representing people nationally on their legal issues for nearly 45 years. The firm has a growing network of branches throughout Yorkshire and over 240 staff offering a wide range of legal services. The aim is to be Yorkshire’s most accessible and local solicitors.


Contact info

4.2

Great

TrustScore 4 out of 5

425 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience

Myself and my partner have just purchased our first home. Ison Harrison Solicitors were the one team we felt we could rely on throughout the process. We found Leah Jeyes in particular to be amazing. She solved any issues we had straight away and was quick with all paperwork and responses. Thank goodness we had Leah throughout an otherwise rocky new build purchase!

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

House Purchase

Dealt with Leah and Samantha, First time buyer and anxious about the process. However Ison Harrison were professional, attentive and efficient.

Kept me updated and explained the process throughout. Would recommend and will use again 😀

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Fobbed off,Overcharged & countless mistakes and errors.

Reluctantly appointed these after recieving an incentive from Miller Homes after being told they would be reduced costs as they’re familiar with the development etc. constantly fobbed off throughout the whole process being told they were busy working on other cases, didn’t answer any of my queries yet i got the answers myself immediately when asking the developer direct - no idea why they made it out to be complicated. They then overcharged me fees of around £300 compared to the engagement letter they sent and eventually refunded it after chasing a dozen times and fobbing me off. Constantly making errors on all documents leaving info on from other clients on ours, forgot to send me our sale contract to sign for exchange! Then made out like it was my fault, forgot to include our fittings and contents sale monies off the completion statement and took over a month to transfer it. Constantly saying they’d get back to me over the phone and never did. Not sure what i was paying them for as they clearly weren’t working for me. Genuinely think i’d do a better job myself.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

First Class Service!

I recently had the pleasure of using Ison Harrison Pudsey for the sale of my property, and I couldn’t be more satisfied with the service I received. From start to finish, their service was professional, efficient, and incredibly thorough.

Communication was excellent throughout the process — I was kept informed of every development, and any questions I had were answered promptly and clearly. Ison Harrison managed to make what can often be a stressful experience feel smooth and straightforward.

I highly recommend Ison Harrison Pudsey for anyone looking for a reliable and dedicated solicitor for their property transactions. I couldn’t have asked for better representation!

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Terrible Comms.Not recovering my breach of contract losses.Didn't pay house proceeds on time and didn't activate NHBC.Avoid using with Avant home purchases.Use local solicitors

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Legal Expertise that Made All the Difference!

I cannot express enough how exceptional Reena Chauhan is as a lawyer. She handled my complex UK citizenship application with such precision and provided clear, vital advice that led to my application being swiftly approved. Reena's expertise and dedication were invaluable, and I truly believe the process would not have been as successful without her guidance. She is fair, approachable, and consistently helpful in every aspect. I highly recommend Reena Chauhan to anyone in need of outstanding legal support.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

A massive thank you to Ison Harrison…

A massive thank you to Ison Harrison for sorting everything out for us, had an amazing experience from start to finish! Ison Harrison was great with us! We had a short turn around time being only 6 weeks and they did everything fast and prompt for us! Couldn’t thank them any more :) Nicola Todd especially she’s worked hard for us to get everything complete for us. And also a thank you to Abbigail Naylor. Thank you all so much for your hard work and how fast you worked for us to make everything happen in time.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

We've been dealing with Leashia and…

We've been dealing with Leashia and Sarah at the Guiseley branch for the sale and purchase of our current and new property. I couldn't recommend more highly. Fantastic communication, advice and support throughout our sale and purchase. It was my first experience selling and buying and no question was too daft or small. Always someone available or quick to respond to any queries or worries I had. Thank you both for your help and support.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Sarah Smith and Leashia Chapman have…

Sarah Smith and Leashia Chapman have been professional, efficient and lovely to work with throughout the process of selling my property.
I would highly recommend them to anyone looking for a Conveyancing Solicitor.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

House purchase

Michelle and Liz were amazing with helping us purchase our first home. We received very prompt and helpful replies, and felt fully supported throughout the process. We would 100% recommend Ison Harrison, with Michelle and Liz. Thank you again!

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Ison Harrison (Guiseley) Excellent Service

Ison Harrison (Guiseley) provided a first class service in the sale of our house. Communication was excellent throughout, from initial contact through to completion. Any concerns were addressed immediately. Highly professional and trustworthy, they did a great job. Many thanks to Sarah Smith and Leashia Chapman. We will certainly ask for their services in future.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

A massive thank you to Aimee and Beth…

A massive thank you to Aimee and Beth in Crossgates. As first time buyers we really didn’t have a clue. But what an amazing job. From opening our file to completion it took less than 6 weeks. Every step of the process they were on hand, made us feel at ease, went through everything, any questions we had always there to answer. We can’t thank them enough. Would not hesitate to recommend them. Thank you so much.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Sarah and Leshia were always very helpful, prompt and friendly. Sarah was more than happy to answer any queries as this is the first time I've sold a house. I would definitely recommend Ison Harrison Solicitors.

September 16, 2024
Unprompted review

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