Ison Harrison Solicitors Reviews 425

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting its efficiency and the ease of their overall experience. Reviewers are particularly impressed with the exceptional customer service, highlighting the personalized and understanding approach they received. However, some people were dissatisfied with the response times, mentioning that replies were slow or that they had difficulty contacting their solicitor. A few other people also felt that the communication was poor, with a lack of updates on their case progression.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the efficiency and professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Response time

Consumers have mixed experiences with response times. Many customers praise the swift and informative... See more

Customer communications

People report ambiguous experiences with contact. Many customers praise clear and easy email correspondence,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ison Harrison provided a smooth and stress-free experience from start to finish. Leashia C was prompt, proactive, and kept everything on track, completing our sale ahead of the expected date. Thanks t... See more

Rated 5 out of 5 stars

I went to the new branch of Ison harriso in Skipton (Formerly Crangles) on the High Street specifically to use their commercial department. The Soicitor I wanted to re-conect with was Jen Bateman wh... See more

Rated 5 out of 5 stars

Charlotte Asquith at Ison Harrison Leeds has been amazing & is the only fully positive service we’ve had throughout our selling & buying process. She’s been patient with me when explaining things... See more

Rated 5 out of 5 stars

We were directed to Jen Bateman at Ison Harrison when selling our business unit. Jen was extremely prompt and very professional while dealing with it all. We used the electronic system to sign and com... See more


Company details

  1. Law Firm

Written by the company

Ison Harrison is a full service law firm that has been advising and representing people nationally on their legal issues for nearly 45 years. The firm has a growing network of branches throughout Yorkshire and over 240 staff offering a wide range of legal services. The aim is to be Yorkshire’s most accessible and local solicitors.


Contact info

4.2

Great

TrustScore 4 out of 5

425 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Niamh and her team at Ison have made…

Niamh and her team at Ison have made buying our first home so easy , any problems we had they sorted and anything we were confused with they talked us through it ! They were there any time we needed them and helped us every step of the way and we can’t thank them enough !

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Kishwar was great and went above and beyond to keep me up to date with how things were progressing.

October 29, 2024
Unprompted review
Rated 1 out of 5 stars

Extremely rude mean beyond compromise

Extremely rude mean beyond compromise! Very unpleasant and unprofessional. This is the so called management who also a solicitor Richard pinot. His attitude is gross condescending and didn't care what he made client feel like not that they had disabilities and mental health issues.

The receptionist was worse mockery behaviour and absurd they are even apart if a firm.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

We just bought and sold through Ison

We just bought and sold through Ison. Leah and Samantha were absolutely fantastic dealing with a double shared ownership!

They replied so quickly and settled any worries I had. Thank you both so much!

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great for a house sale

Absolutely brilliant service from Ison Harrison. Daniel and Luckvinder were always available for any questions I had and they made a stressful process much easier.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Meticulous and clear throughout

The hallmark of Ison Harrison's work is their attention to detail and I am very grateful for this. I have just completed on a leasehold flat in Harrogate - a transaction made lengthier by a change of management company. But I was kept fully in the loop by David Harrison and his excellent team and everything was finalised in timely fashion and with the minimum of fuss - which is exactly what one looks for in the conveyancing process. Having an office in Harrogate literally next door to the vendor's estate agent was a blessing!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Efficient

Ison Harrison were efficient and always helpful ensuring that the process of buying our property went smoothly and quickly.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service for probate and conveyancing

Michelle Brawn and Liz Bell did an outstanding job on the conveyancing for the sale of my late mother's home, and were approachable and knowledgeable throughout. Excellent value for money, and they liased brilliantly with Jordan Grimley of the same firm who was dealing with probate on the estate. Highly recommend this fantastic team!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

HTB smooth process

Elizabeth and Michelle helped me with my HTB redemption. Very quick with replies and efficient. Made the whole process much easier than I anticipated! Would recommend and use again in future. Thanks.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service
Used ISON Harrison for my recent house purchase. They couldn't do enough, very easy to deal with, quick with dealing with purchase and I couldn't recommend them enough. Thank you Leah and Samatha.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service for Purchase & Sell

We used Ison Harrison for both the sale of our existing property and Purchase of our new one. Both Samantha & Leah who performed the legal work for us, were brilliant and the entire process was made simple and efficient. Would highly recommend.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Letka

I would like to express my sincere and heartful gratitude for highly professional and competent service provided in both a friendly and accessible manner by Mr Yunus Lunat. He was through fair and transparent in fighting my case, saving my reputation and establishing justice for which I will always be grateful!

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, above and beyond with the sale of our house and completion....Liz and Michelle were very on the ball and responses were so very quick....top class...made a stressful time....less stressful!!....thank you and highly recommended

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Settlement process

Communication was excellent throughout the process, I was kept informed at every point through the settlement process, Kishwar Hanif answered all questions promptly and clearly. Ison Harrison managed a very stressful experience with complete professionalism.

October 4, 2024
Unprompted review

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