It's Just Cricket Ltd Reviews 

1,223
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Very quick and efficient service, from a great cricket shop. My only minor grumble was that the parcel could've been slightly better taped - one of the small items was stuck to the external tape - wh... See more

Company replied

Rated 2 out of 5 stars

Sent my own bat for knocking service. Although the edges of bat are rolled nicely it still feels not enough knocking done especially on the lower part/ toe area. On top of it, when i took my bat in n... See more

Rated 5 out of 5 stars

I recently bought nearly the whole kit from Its Just Cricket and honestly believe that it is a shop that sells the biggest range of best value-for-money equipment. Their communication and customer ser... See more

Company replied

Rated 5 out of 5 stars

Received my cricket bat (Kookaburra Ghost 4.2) today, which made me smile with childlike enthusiasm! Getting back to cricket after almost 20 years. :) The bat feels great in my hands, the pickup was... See more

Company replied

Company details

  1. Cricket Shop

Written by the company

Specialist Cricket Shop in Wrexham. Known as "The Genuine All-Rounder for Amateur Cricketers" and the most subscribed YouTube channel in cricket retail globally!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,223)

1 review in the last 12 months

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Rated 5 out of 5 stars

Ten Stars

If it would be possible I would give It’s just Cricket ten out of five stars. The service is greater than great. Paul did his utmost best to get me the ultimate kit for a beginning cricketer. Excellent work, I’m so happy with my stuff. Looking forward to many, many years of pleasure with Cricket and I sure will be a returning customer. Thank you so much!

October 19, 2020
Rated 4 out of 5 stars

I would have given 5/5 had I not had an…

I would have given 5/5 had I not had an issue with UPS. Unfortunately, they attempted to deliver to my home even though I had instructed delivery to a collection agent, having posted a note stating they had left my parcel in my recycling bin. The UPS tracking service could not tell me where my parcel was in the system. On telephoning, not realising that I was paying an ‘enhanced’ calling rate, I was told to hold by a call handler whilst she checked where my items where and she never got back to me. After over 30 minutes a call handler informed me that my parcel would be available for collection the following day. I was never informed by text or email that my parcel was ready for collection.
In conclusion, good service from the supplier and appalling service from UPS that has cost me more financially for “free” delivery. Cricket bat and gloves excellent.

October 12, 2020
Rated 5 out of 5 stars

The service was awesome

I bought a Chase cricket bat from them. Since I am based in USA, Paul helped me to find the right bat for me and patiently answered all my questions.The service was awesome and Paul was very helpful and knowledgeable. Thank you Itsjustcricket....

October 10, 2020
Rated 1 out of 5 stars

Not the best cricket site to use

Communication is sometimes poor from IJC. I but a lot of cricket equipment from a number of different companies and IJC are one of the poorest I deal with. I avoid them, if possible.

September 30, 2020
Unprompted review
It's Just Cricket Ltd logo

Reply from It's Just Cricket Ltd

Hi James, we are sorry that you feel this way. And we are also a little surprised as we can count 22 orders from yourself on our system. If our communication was that poor, why have you returned to us so regularly over the years? I also remember one of the orders (B3 Sublime bat) involved quite a lot of communication via Instagram, so please let us know what exactly we have done to make you think our communication is poor?

Rated 5 out of 5 stars

Excellent service!!

Excellent service would highly recommend. I purchased a bat and it was here with in a week. That was to Australia, will purchase from these guys again.

September 20, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service, frequently recommended to friends and teammates.

I've used these guys a number of times, both in store and online. I've bought kit through them, had a bat refurbished through them, had to return kit and exchange it (it just wasn't the right size).

They've been excellent throughout. I would recommend them to anyone who asked and have done so a number of times. I was impressed by the bat refurb in particular and plan to use that service again this winter.

September 17, 2020
Unprompted review

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