I purchased a renewed apple IPad from this company the company sent it to my address the carrier DPD decided to send it to a pickup shop without notifying the company or me the customer, had I not of... See more
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See what reviewers are saying
I ordered this iMac on Friday 3rd September 2021 shoed its to arrive by the 13th, to my pleasant surprise it came today 6th September next working day! its in immaculate condition, packed extrem... See more
I received my refurbished Apple iMac from IT Trade in record time, in fact earlier than expected! It was in a like-new condition, neatly packed, and in perfect working order. And it arrived not only w... See more
Pretty satisfied with this purchase. Bought this macbook last December and still does the job nicely as expected (even on demanding tasks). No scratces or dents at all. The product came as described i... See more
Company details
Information provided by various external sources
Macbook, iPads, iPhones,
Contact info
Conduit Street 54, LE2 0JN, Leicester, United Kingdom
- www.ittradeuk.com
Do not order from this company
This company currently have taken my money and are refusing to pay back.
The computer arrived with a smashed screen and is unusable.
I have reported them to Trading Standards and am raising a complaint with PayPal.
DO NOT TRUST THIS COMPANY AND DO NOT ORDER FROM THEM.
June 2022
GREAT SERVICE FROM IT SERVICES !
GREAT SERVICE FROM IT SERVICES !! MAC ORDERED ON AMAZON ARRIVED WITHIN 24 HOURS, WORKING LIKE A DREAM WITH BRAND NEW CHARGER AND CABLE INCLUDED. THANKS TO THE TEAM.
Well pleased
8 Very happy with my purchase would purchase from you again
Fantastic service and great…
Fantastic service and great communication.
The absolute worst customer service I…
The absolute worst customer service I have ever experienced. Total refusal to cooperate with me, offer any sort of help or any solution to the issue. They sent me a faulty product and an incorrect returns label - and are now keeping £400 of my money and refusing they are at any fault - despite it being their label. Due to the fact they've wasted so much of my time, I now have no other option to get my money back than taking further legal action - which I will be doing.
I cannot state how disgraceful this company is and I would recommend others avoid at all costs.
Outstanding service
I was a little dubious about buying a refurbished MacBook but IT Trade Services have exceeded my expectations in every way. The MacBook looks brand new and works like a dream. I was also blown away by the speed of which they delivered my item. I wasn't expecting it to be delivered until the end of the week and it arrived 4 days earlier than expected. Thanks guys!
Purchased a MacBook Air
Purchased a MacBook Air, arrived very quickly and all as described.
Cannot fault the experience.
Tim Lukehurst
1 Star too good for these guys
1 Star too good for these guys. I'd give it a minus 5 if i could.
Bought an macbook air through wowcher.co.uk
Not the computer as the picture. They won't give me a returns label, they never answer phone. I'm not paying postage when I have paid nearly £400 for it. I Will never use them again and I advise others to never use this place. Reported to advertising agency for misleading advert.
Excellent!! 5*
Product arrived in excellent conditions and fully working as described. Recommended!!
Bought an imac through wowcher.co.uk
Bought an imac through wowcher.co.uk, got it in October 2021, for a Xmas present for my autistic daughter, as its the only way she will communicate with others. It got dreaded white screen this month Feb 2022. They won't give me a returns label, they never answer phone. I'm not paying postage when I have paid nearly £400 for pc. Will never use these again and I advise others to never use this place.
Excellent service
Excellent service , arrived early, apple MacBook in very good condition and working well
i ordered a Mac book air refurbished…
i ordered a Mac book air refurbished and it arrived 2 days earlier than anticipated which was great. The product was exactly as they stated it would be and looks brand new except for a tiny mark. it started up perfectly and works extremely well. My first ever mac and very pleased so far with the product. would definitely use this company again if i ever needed more kit.
Fast delivery, excellent refurbished laptop
Ordered a refurbished Macbook Air via Amazon for my daughter schoolwork: delivery arrived even earlier than expected, and the laptop appears to be in excellent condition, battery life included. A plus is that the OS installed is actually more recent than what was stated on the Amazon page, so I didn't have to go through the trouble of updating it myself. I could just hand off the laptop to my daughter and be done.
We bought our daughter a reconditioned…
We bought our daughter a reconditioned Apple Macbook Air from IT Trade Services Ltd, for her University course. We were pleased with the product and the efficient online service.
EXCELLENT SERVICE VERY QUICK AND…
EXCELLENT SERVICE VERY QUICK AND EFFICIENT AND THE MACHINE IS IN CRACKING CONDITION . THANKS.
Refurbished Early 2015 Apple Macbook Air…
Ordered a refurbished Early 2015 Apple Macbook Air, from Amazon. With a well packaged and quick delivery time. Works a treat, setup easy. Happy with my purchase thankyou.
We were very pleased with the condition…
We were very pleased with the condition of the ipad we purchased, we would certainly purchase from this company again
Brilliant service!
I ordered a renewed Ipad about 3pm last Thursday expecting it to arrive the following week.It arrived 8.30am next morning!
The item itself is exactly as described-excellent condition.
Excellent service,excellent item.
Mac book pro
Got my MacBook. Vert fast delivery and great product and packaged very well. I am excited and I have got what I want to study
Got my MacBook
Got my MacBook. Vert fast delivery and great product and packaged very well …nice bit of kit …really pleased
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