Ivory Graphics Ltd Reviews 348

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the attention to detail and superb printing results. The staff is frequently highlighted for being wonderful, attentive, friendly, and professional, offering excellent communication and advice throughout the entire process. Many people appreciate the outstanding customer service, describing it as supportive, patient, and genuinely helpful, making the production journey smooth and efficient. The overall service is consistently described as astonishing and first-class, with many reviewers expressing their satisfaction with the final products and their intention to use the company again. However, some customers also noted issues with production, such as a single card not being fully lined up or a 2mm margin error off-centred, which was visually unappealing. A few other people also felt that the prices were steep and experienced a lack of customer care, leading to dissatisfaction with the service and long waiting times for product delivery.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and effectiveness of... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We requested an order at very short notice and the team at Ivory worked with us to make sure we could meet this deadline. From Jason in sales to the artwork team Olivia and Louie, they were all wonder... See more

Rated 5 out of 5 stars

Simple process, attentive team, and great quality final products. I would highly recommend Ivory (and already have). I used Ivory to help me launch a new product for my business - a deck of creati... See more

Rated 5 out of 5 stars

Ivory Graphics are my go to company for printing spirit cards. The quality of product is superb and their customer service is one of the best I've experienced. They are attentive and friendly and know... See more

Rated 5 out of 5 stars

Mel was very supportive and attentive as I made my decision to have my first card deck printed I was able to eaisly upload and change the templates (making numerous revisions)and everything was done... See more


Company details

  1. Toy and Game Manufacturer
  2. Commercial Printer
  3. Digital Printer
  4. Digital Printing Service

Written by the company

We’re Ivory, one of the largest custom card deck manufacturers in the United Kingdom! With over 30 years of experience in the industry, we have established ourselves as a leading provider of high-quality card games. We understand the importance of precision and attention to detail when it comes to printing cards. Whether you are a game designer, a tarot enthusiast, or a coach looking for custom cards, our team of skilled professionals is here to bring your visions to life. We take pride in our state-of-the-art printing technology and our commitment to using top-notch materials, ensuring that every card we produce exceeds your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

348 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent support & team communication

The communication and support from the team has been outstanding. The templates provided are very useful and the final printed deck was amazing. I am really impressed with the card quality and can't wait to order my bigger batch now

April 13, 2026
Rated 5 out of 5 stars

I ordered oracle cards from Ivory…

I ordered oracle cards from Ivory Printing, and I’m genuinely impressed. The product quality is outstanding—my designs were reproduced beautifully, and the paper quality is exceptional, truly among the best available on the market. I highly recommend their services.

The only area for improvement would be faster email response times. Aside from that, everything was excellent. I will definitely be using their services again in the future.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality cards

Ivory produced great quality cards, and were able to do an emergency/expedited service as we had a very short turn-around time.

During production, the team were great at keeping in contact with any queries to ensure the cards were how we wanted them, and helped us upload our designs when we were having issues, which is much appreciated!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Easy communication and an outstanding product. with the…

It was easy to communicate with the company (something that's often difficult in this day and age), and the help and advice I received was first class. My items were delivered ahead of schedule and I am very pleased with the quality and accuracy of what Ivory has produced. I'll definately be back in touch with Ivory when my project develops to the next stage.

April 7, 2026
Rated 5 out of 5 stars

Excellent service

Cards were very well made with high quality and they came very quickly after production started. Could not recommend enough.

March 9, 2026
Rated 5 out of 5 stars

Excellent Printer

Both the sales team and the design team were brilliant to work with, answered all of our questions, and helped us with designing and printing our card game sample.

We will definitely be using them for our full print run.

Would definitely recommend.

February 17, 2026
Rated 5 out of 5 stars

Ivory Graphics have been amazing…

Ivory Graphics have been amazing throughout. Each process: sales, artwork, proofs and communications have been excellent. I am really pleased with the first class results that arrived in a large shipment this week. I would, without reservation, recommend Ivory because they do take care of people who are trying to self print their custom tarot cards. Everyone that I have spoken with have been professional, clear, kind and patient. A first class organisation!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

I've now purchased several card decks…

I've now purchased several card decks from Ivory over the past 5 years, and have always found Ivory really easy to work with - excellent customer service, the products are good value and of a consistently high quality

March 12, 2026
Unprompted review

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