Ivory Graphics Ltd Reviews 

365
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the attention to detail and the superb finish of items like cards and decks. The staff is frequently commended for being attentive, friendly, professional, and genuinely helpful throughout the entire production journey, from initial sales inquiries to artwork and printing. Many people appreciate the excellent customer service, noting quick response times, clear communication, and personalized support that made the process easy and smooth. However, some customers also noted issues with product quality, such as a single card not being fully lined up or a 2mm margin error that was visually unappealing. A few other people also felt that the customer care was lacking, mentioning slow replies, vague remedies for issues, or a lack of clarity regarding technical capabilities like foiling. Additionally, some reviewers experienced very long production times, with one person waiting 4-5 months for a single copy.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers highlighting the brilliant and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the brilliant and excellent quality of... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers consistently express high satisfaction with customer service, often highlighting the helpfulness,... See more

Service

Clients share positive opinions on service, consistently praising the team's amazing and exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We requested an order at very short notice and the team at Ivory worked with us to make sure we could meet this deadline. From Jason in sales to the artwork team Olivia and Louie, they were all wonder... See more

Rated 5 out of 5 stars

Simple process, attentive team, and great quality final products. I would highly recommend Ivory (and already have). I used Ivory to help me launch a new product for my business - a deck of creati... See more

Rated 5 out of 5 stars

Mel was very supportive and attentive as I made my decision to have my first card deck printed I was able to eaisly upload and change the templates (making numerous revisions)and everything was done... See more

Rated 5 out of 5 stars

Ivory Graphics are my go to company for printing spirit cards. The quality of product is superb and their customer service is one of the best I've experienced. They are attentive and friendly and know... See more


Company details

  1. Toy and Game Manufacturer
  2. Commercial Printer
  3. Digital Printer
  4. Digital Printing Service

Written by the company

We’re Ivory, one of the largest custom card deck manufacturers in the United Kingdom! With over 30 years of experience in the industry, we have established ourselves as a leading provider of high-quality card games. We understand the importance of precision and attention to detail when it comes to printing cards. Whether you are a game designer, a tarot enthusiast, or a coach looking for custom cards, our team of skilled professionals is here to bring your visions to life. We take pride in our state-of-the-art printing technology and our commitment to using top-notch materials, ensuring that every card we produce exceeds your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

365 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(365)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality cards

Ivory produced great quality cards, and were able to do an emergency/expedited service as we had a very short turn-around time.

During production, the team were great at keeping in contact with any queries to ensure the cards were how we wanted them, and helped us upload our designs when we were having issues, which is much appreciated!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Easy communication and an outstanding product. with the…

It was easy to communicate with the company (something that's often difficult in this day and age), and the help and advice I received was first class. My items were delivered ahead of schedule and I am very pleased with the quality and accuracy of what Ivory has produced. I'll definately be back in touch with Ivory when my project develops to the next stage.

April 7, 2026
Rated 5 out of 5 stars

Excellent service

Cards were very well made with high quality and they came very quickly after production started. Could not recommend enough.

March 9, 2026
Rated 5 out of 5 stars

Excellent Printer

Both the sales team and the design team were brilliant to work with, answered all of our questions, and helped us with designing and printing our card game sample.

We will definitely be using them for our full print run.

Would definitely recommend.

February 17, 2026
Rated 5 out of 5 stars

Ivory Graphics have been amazing…

Ivory Graphics have been amazing throughout. Each process: sales, artwork, proofs and communications have been excellent. I am really pleased with the first class results that arrived in a large shipment this week. I would, without reservation, recommend Ivory because they do take care of people who are trying to self print their custom tarot cards. Everyone that I have spoken with have been professional, clear, kind and patient. A first class organisation!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

I've now purchased several card decks…

I've now purchased several card decks from Ivory over the past 5 years, and have always found Ivory really easy to work with - excellent customer service, the products are good value and of a consistently high quality

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing suppot from the Team in getting the test card set printed

Mel was very supportive and attentive as I made my decision to have my first card deck printed I was able to eaisly upload and change the templates (making numerous revisions)and everything was done quickly. I have my test set and people are loving the quality of the cards. I look forward to placing my first bulk order and having my cards out in the world.

February 6, 2026

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