The service from the beginning to the end was extremely good. My initial telephone call to Wendy was very helpful & useful. I was kept informed throughout from the ordering to the delivery process.... See more
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Review summary
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Very good quality product, different sizing options. Easy to fit diy. Have used hit & miss panels before in windy situation in long boundary fence and no issues in 2 yrs. Delivery of panels very strai... See more
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Professional staff who knew what they were talking about and who gave good sound advice. Quality product, well worth the money, delivered on time. Extremely helpful delivery staff who kept us up to d... See more
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Easy ordering with speaking to a very helpful person at Jacksons . This is the third time that I have purchased fencing from Jacksons due to its quality and its twenty five year guarantee , You... See more
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Company details
About Jacksons Fencing
Written by the company
Our Mission:
Jacksons Fencing was established in Kent in 1947 and has built a reputation for crafting premium timber fencing, gates and garden structures. From our headquarters in Kent, we design and manufacture beautifully finished products that combine traditional craftsmanship with innovative design.
Every product is made with meticulous attention to detail to ensure outstanding strength, durability, and visual appeal. We stand confidently behind our work with a market leading 25 year guarantee against rot and insect attack, which means no painting, staining, or additional treatment is required for the lifetime of our products. It is a promise of long term performance, low maintenance, and true peace of mind.
To calculate everything you need for your fence installation, use our handy fence builder tool.
Alongside our premium timber fencing, we manufacture steel security fencing. If you require premium fencing, gates, and access solutions, visit our security website.
Premium Fencing & Gates, Made in Britain
Written by the company
- Designed for life
- Established in 1947, Jacksons Fencing is a leading specialist in premium timber fencing, gates, decking, pergolas, and sleepers, as well as steel security fencing and acoustic barriers. From our headquarters in Kent, we design and manufacture high quality products that combine expert craftsmanship with innovative design. Every product is made with precision and care to deliver outstanding strength, durability, and visual appeal. We are proud to offer a market‑leading 25 year guarantee, giving you long term confidence and value, with no painting, staining, or additional treatment required for the lifetime of our products. At Jacksons, we create outdoor solutions that are made to perform, made to last, and made to be enjoyed.
25 Year Guarantee
No staining, painting, or additional treatment required
All Jacksons timber and metal products are backed by our market leading 25 year guarantee, giving you lasting confidence from the moment your fence is installed.
Our timber is protected using Jakcure®, our unique pressure treatment that penetrates deep into the heart wood to defend against rot and insect attack. The result is a fence built not just to look good today, but to stand strong for decades.
Contact info
Stowting Common, TN25 6BN, Ashford, United Kingdom
- 0800 096 6130
- sales@jacksons-fencing.co.uk
- www.jacksons-fencing.co.uk
4.8
Excellent
4K reviews
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Replied to 92% of negative reviews
Typically replies within 1 week
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Reply from Jacksons Fencing
Thank you for your five-star review! We're delighted to hear you were pleased with the delivery and the quality of the product.
Reply from Jacksons Fencing
Thank you for your review. We're delighted to hear you were pleased with the quality and craftsmanship of the product.
Beautiful Pergola
Very helpful advice from the moment I contacted them re; new pergola. Prompt and efficient delivery and excellent quality of wood, beautiful pergola and trellis.
April 27, 2026
Reply from Jacksons Fencing
Thank you for your review. We're delighted to hear that you found our team helpful from the start and were pleased with the prompt delivery. It's wonderful to know you're happy with the quality too!
Reply from Jacksons Fencing
Thank you for your review! We're pleased to hear you were happy with the quality of the gate and accessories.
Reply from Jacksons Fencing
We're pleased to hear you were happy with the service and that your order arrived promptly.
Easy to use website and great products
Easy to use website and great products. Delivery was also good and followed my instructions.
April 26, 2026
Reply from Jacksons Fencing
Thank you for your wonderful review! We're delighted to hear that you found our website easy to use and that you're happy with your products.
Ordered on line
Ordered on line, delivery was quick and efficient. The fencing looks fantastic. I would definitely recommend to anyone looking to replace any fencing.
May 2, 2026
Reply from Jacksons Fencing
Thank you for taking the time to leave such a positive review. We're delighted to hear that your online ordering experience was straightforward and that your delivery was quick and efficient.
I did not actually end up buying quite…
I did not actually end up buying quite what i wanted even though i had provided a simple diagram, subsequently had to purchase an additional hinge mechanism to solve problem.
May 1, 2026
Reply from Jacksons Fencing
Thank you for taking the time to leave a review. We appreciate your feedback and are sorry that the product didn't end up being exactly what you needed, despite the diagram you provided.
Our aim is always to help customers find the most suitable solution for their project, so we'd be interested to learn more about where the misunderstanding occurred and how we could improve the advice or information we provide.
If you'd be willing to share any further details, we'd love to know what we could have done to make your experience a 5 star one. Your feedback helps us continue to improve.
Thank you again for your comments, and we hope to assist you with future projects.
As good as I expected as a return customer.
After a little mix up with delivery (which did not matter as there was no urgency) all was fine. The gate is as good as I expected having bought a similar gate about a year ago via Ely Fencing.
April 23, 2026
Reply from Jacksons Fencing
Thank you for your review and for choosing Ely Fencing again. We're pleased to hear that you're happy with the quality of your new gate and that it met your expectations, especially after your previous positive experience with us.
We apologise for the delivery mix up, and we appreciate your understanding while it was resolved.
Thank you for your support, and we hope to serve you again in the future.
Reply from Jacksons Fencing
Thank you for your kind feedback. We are delighted to hear you were pleased with the quality and that our delivery driver was so helpful. We really appreciate you taking the time to share your experience.
We are returning customers so knew the…
We are returning customers so knew the quality of the products and the service on offer. Our order came very promptly
April 29, 2026
Reply from Jacksons Fencing
Thank you for your continued support, it really means a lot to us. We’re delighted to hear you’re pleased with the quality and service again, and that your order arrived so promptly. We look forward to helping you with your next project.
Professional service
Professional staff who knew what they were talking about and who gave good sound advice. Quality product, well worth the money, delivered on time. Extremely helpful delivery staff who kept us up to date with expected delivery time and the delivery driver deserves a mention here as he was very efficient and obliging. Thanks to all at Jacksons.
April 30, 2026
Reply from Jacksons Fencing
Thank you so much for your detailed feedback. We’re delighted to hear that our team provided professional, knowledgeable advice and that you’re pleased with the quality of your product.
It’s great to know your order arrived on time and that our delivery team kept you well informed. We’ll be sure to pass on your kind words to the driver – he’ll really appreciate the mention.
Thanks again for choosing Jacksons, we truly value your support.
Really good quality product
Really good quality product, delivered on time.
I went to Jackson’s because the original fencing and gates I needed when I bought my property all came from them 25 years ago and have been absolutely terrific. With the exception of the gate this one has been bought to replace, they are in really good condition even now. The reason I needed to buy a new gate now is that I had somewhat foolishly painted the original with one of these proprietary stain/protective coats which of course is not necessary given the way in which Jackson’s treat their products before delivery. The fencing - some 300m of it – and the other gates I bought from them and have not “treated” in any other way are in really good condition even now after 25 years. Lesson learned!
April 26, 2026
Reply from Jacksons Fencing
Thank you for your fantastic feedback. We’re delighted to hear you’re so pleased with the quality of your product and that your delivery arrived on time. It’s especially great to know our fencing and gates have stood the test of time over the years. Your experience really highlights the durability we aim to deliver, and we’re glad to hear so much of your original installation is still performing well. We also appreciate you sharing your lesson learned, it’s always helpful for others to hear real experiences like this. Thank you again for choosing Jacksons, we truly value your continued trust in us.
Really nice quality fencing,looks great…
Really nice quality fencing,looks great when installed, one one slight negative is the screws installed causes quite a bit of splintering around the hole,so had to debure quite a few holes no big deal though.
April 22, 2026
Reply from Jacksons Fencing
Thank you for your feedback. We are delighted to hear that you are pleased with the quality of your fencing and how it looks once installed. It is great to know it has made such a positive impact. We also appreciate you highlighting the issue with splintering around the screw holes. Your comments are valuable and will be shared with our team, as we are always looking to improve processes wherever required.
The Perfect Fencing for us
We have a lovely dry-stone wall around our property. We have dogs, so the wall would not keep them securely in our garden. I didn’t want to hide the wall behind secure fencing. Jackson’s fencing provided the perfect solution. It’s almost invisible, but strong, durable and there’s no maintenance required. It’s a brilliant high-quality product. The sales team were so friendly and helpful. It really has been one of life’s joys to have found Jackson’s Fencing.
We have had it installed some time and have had cause to request extra clips for when we took out some fence panels for some garden maintenance and list some clips. The after-sales team again were friendly, helpful and super efficient.
April 21, 2026
Reply from Jacksons Fencing
Thank you so much for taking the time to share your experience.
It's great to hear how our fencing has allowed you to keep your dogs safe without compromising the beauty of your drystone wall. Finding a solution that is both discreet and durable is so important, and we are delighted it has worked so well for you. We are equally pleased that our team was able to support you with friendly and efficient service. Your feedback means a great deal to us, and it is always our aim to provide the same level of care long after installation. Thank you again for your kind words and for choosing Jacksons Fencing.
Reply from Jacksons Fencing
Thank you for your feedback. We are pleased to hear that your fencing was delivered as ordered and on time. Providing a reliable and hassle-free service is very important to us, so your comments are much appreciated. If there was anything more we could've done to improve your experience, please do let us know. Thank you for choosing Jacksons Fencing.
Reply from Jacksons Fencing
Thank you for your kind feedback. We are pleased to hear that you found the communication clear, the product met your expectations, and that delivery was prompt. Providing a smooth and reliable experience from start to finish is very important to us, so your comments are greatly appreciated. Thank you again for choosing Jacksons Fencing.
Very good communications and delivery…
Very good communications and delivery as expected and of an excellent quality
April 20, 2026
Reply from Jacksons Fencing
Thank you for your kind feedback. We are pleased to hear that communication was clear and that your delivery arrived as expected. It is also great to know that you are happy with the quality of our products. Your comments are much appreciated.
Very good quality product
Very good quality product, different sizing options. Easy to fit diy. Have used hit & miss panels before in windy situation in long boundary fence and no issues in 2 yrs. Delivery of panels very straight- forward on large pallet. Overall very satisfied.
April 14, 2026
Reply from Jacksons Fencing
Thank you for your great feedback. We are delighted to hear you are happy with the quality, sizing options, and ease of installation.
It is especially good to know the hit and miss panels have performed well in a windy location over time, as durability in real conditions is so important. We are also pleased the delivery process was straightforward for you.
Well made quality product though quite…
Well made quality product though quite expensive
April 26, 2026
Reply from Jacksons Fencing
Thank you for your feedback. We are pleased you recognise the quality and workmanship of the product.
We understand it represents an investment, but we are glad it has met your expectations in terms of build and durability. We really appreciate you taking the time to share your thoughts.
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