The service from the beginning to the end was extremely good. My initial telephone call to Wendy was very helpful & useful. I was kept informed throughout from the ordering to the delivery process.... See more
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Review summary
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What people talk about most
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Very good quality product, different sizing options. Easy to fit diy. Have used hit & miss panels before in windy situation in long boundary fence and no issues in 2 yrs. Delivery of panels very strai... See more
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Professional staff who knew what they were talking about and who gave good sound advice. Quality product, well worth the money, delivered on time. Extremely helpful delivery staff who kept us up to d... See more
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Easy ordering with speaking to a very helpful person at Jacksons . This is the third time that I have purchased fencing from Jacksons due to its quality and its twenty five year guarantee , You... See more
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Company details
About Jacksons Fencing
Written by the company
Our Mission:
Jacksons Fencing was established in Kent in 1947 and has built a reputation for crafting premium timber fencing, gates and garden structures. From our headquarters in Kent, we design and manufacture beautifully finished products that combine traditional craftsmanship with innovative design.
Every product is made with meticulous attention to detail to ensure outstanding strength, durability, and visual appeal. We stand confidently behind our work with a market leading 25 year guarantee against rot and insect attack, which means no painting, staining, or additional treatment is required for the lifetime of our products. It is a promise of long term performance, low maintenance, and true peace of mind.
To calculate everything you need for your fence installation, use our handy fence builder tool.
Alongside our premium timber fencing, we manufacture steel security fencing. If you require premium fencing, gates, and access solutions, visit our security website.
Premium Fencing & Gates, Made in Britain
Written by the company
- Designed for life
- Established in 1947, Jacksons Fencing is a leading specialist in premium timber fencing, gates, decking, pergolas, and sleepers, as well as steel security fencing and acoustic barriers. From our headquarters in Kent, we design and manufacture high quality products that combine expert craftsmanship with innovative design. Every product is made with precision and care to deliver outstanding strength, durability, and visual appeal. We are proud to offer a market‑leading 25 year guarantee, giving you long term confidence and value, with no painting, staining, or additional treatment required for the lifetime of our products. At Jacksons, we create outdoor solutions that are made to perform, made to last, and made to be enjoyed.
25 Year Guarantee
No staining, painting, or additional treatment required
All Jacksons timber and metal products are backed by our market leading 25 year guarantee, giving you lasting confidence from the moment your fence is installed.
Our timber is protected using Jakcure®, our unique pressure treatment that penetrates deep into the heart wood to defend against rot and insect attack. The result is a fence built not just to look good today, but to stand strong for decades.
Contact info
Stowting Common, TN25 6BN, Ashford, United Kingdom
- 0800 096 6130
- sales@jacksons-fencing.co.uk
- www.jacksons-fencing.co.uk
4.8
Excellent
4K reviews
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Replied to 92% of negative reviews
Typically replies within 1 week
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very well made
very well made, good looking fence.
Excellent delivery, professional advice from delivery person which was helpful. Easy to erect the fence.
March 20, 2026
Reply from Jacksons Fencing
Thank you for your great feedback! We’re delighted to hear you’re pleased with the quality and appearance of the fence, and that you found it easy to install.
Sent the wrong size panels
Sent the wrong size panels, but as it was Easter weekend and I had booked the labour we fitted them anyway..still looks great but too high.
March 20, 2026
Reply from Jacksons Fencing
Thank you for your review and for being so accommodating, we appreciate it. We are delighted you're pleased with the finished look nonetheless.
Excellent company
Excellent company, highly recommended. From the salesman in the shop at the yard who was very helpful with ordering me what i required to the delivery man that delivered the finished product which was extremely well built and looks like it's made to last. Thank you again for everything, very happy!
March 19, 2026
Reply from Jacksons Fencing
Thank you so much for your fantastic feedback! We’re delighted to hear our team made the process smooth from start to finish and that you’re so pleased with the quality of the product. We really appreciate your recommendation and kind words!
Top quality
Delivered quickly, all great quality. Love the stainless bolts in the gate!
March 20, 2026
Reply from Jacksons Fencing
Thank you for your great feedback! We’re delighted to hear you’re happy with the quality and quick delivery.
Gazebo and trellis replacement
Our old gazebo and trellis weren’t Jackson products and were needing replacing - so purchased wood and bearers to construct what was required and it now matches other fencing in the garden. Very happy with service of planning how to do it and what was required by office staff. Delivery was excellent and off loaded by forklift into our drive. Looks great finished and the wisteria now has a firm support.
March 19, 2026
Reply from Jacksons Fencing
Thank you for your wonderful feedback! We’re delighted to hear you’re so pleased with the finished look. It’s great to know our team could help with the planning and product selection, and that the delivery went smoothly. We hope your wisteria thrives with its new support!
Jack top fencing was ordered and…
Jack top fencing was ordered and installed by my builder
Things that pleased us were solid construction of the fencing and the finish The builder was impressed by the ease of installation All in all, he done a good job
And we got a vey nice solid fence remarked upon
By passers by
March 12, 2026
Reply from Jacksons Fencing
Thank you for your wonderful feedback. We’re so pleased to hear you’re happy with the solid construction and finish of the fencing. It’s great to know your builder found it easy to install, and even better that it’s already receiving compliments!
As an installer
As an approved installer, we regularly use Jacksons Fencing products across a wide range of projects, and the quality is consistently excellent. Their fencing systems are well manufactured, durable, and designed with installers in mind, which makes fitting straightforward and efficient on site.
The range of products available gives us confidence that we can offer customers reliable solutions whether for domestic acoustic, or commercial fencing projects. Delivery times and customer support have also been dependable, which is invaluable when managing installations to schedule.
What stands out most is the long-term performance of the products. Customers regularly comment on the appearance and build quality, and it reflects positively on us as installers when we can work with materials we trust.
We’re proud to be approved installers for Jacksons and look forward to continuing our working relationship for many years to come.
CooperEdwards
March 2, 2026
Reply from Jacksons Fencing
Thank you for such a detailed and thoughtful review.
Your comments on long-term performance and customer satisfaction mean a great deal, and we’re proud to support you as an Approved Installer.
Thank you again for your continued trust, we look forward to working with CooperEdwards for many years to come.
Easy to deal with and very good quality
Easy to deal with. Top quality products with many options to adapt to fit. Spend a little time on the site and you will find lots of special options.
There are many cheaper options, but not as good with poorer ranges. Here you get the quality that will last.
March 17, 2026
Reply from Jacksons Fencing
Thank you for your great review! We’re really pleased to hear that you found us easy to deal with and that you’re happy with the quality of our products. We appreciate your recognition of the quality we offer, and thank you for your support!
Very pleased with the fencing and handy…
Very pleased with the fencing and handy as I needed 6ft high.
I used it to replace a woven wood fencing that seemed to be good at the time but I don't think it lasted 3 years before it started to rot.
I have used your chestnut pale before and was very satisfied with its longevity and looks, I am sure it will last for years!
Thank you, excellent delivery too.
March 10, 2026
Reply from Jacksons Fencing
Thank you for your kind words. It’s great to hear you’ve had such good experiences with our chestnut paling before, we’re confident it will last well for you again! Thank you for your continued trust in us.
Reply from Jacksons Fencing
Thank you for your five-star rview!
Professional, helpful and efficient - thumbs up
It's my first time and it's just a very small purchase from Jacksons Fencing, they definitely showed how professional, helpful and efficient to run business. Thank you to all in Jacksons Fencing.
March 10, 2026
Reply from Jacksons Fencing
Thank you for your wonderful review! We’re delighted to hear that your first experience with Jacksons Fencing was such a positive one. We really appreciate your feedback.
Reply from Jacksons Fencing
Thank you for your five-star review!
Always great products
Always great products
It’s the only fencing I use and always recommend them
March 6, 2026
Reply from Jacksons Fencing
Thank you for such a fantastic review! We’re delighted to hear that you’re consistently happy with our products.
The delivery process was good, but disconcerted at cost.
The delivery process was good.
The delivery cost was excessive when you consider the delivery note (GD19 UJG) quoted a weight of over 100Kg, when the 2 items weighed 30Kg max.
The products where of good quality.
March 6, 2026
Reply from Jacksons Fencing
Thank you for taking the time to leave your review. We’re sorry to hear your concerns regarding the delivery cost. Our delivery charges are applied on a price-per-drop basis, helping us ensure a reliable and efficient service for every order. We’re really pleased to hear that you were happy with both the delivery process and the quality of the products.
Reply from Jacksons Fencing
Thank you for your wonderful review. We're delighted to hear you're happy with the quality and delivery.
top quality fencing that looks great.
Top quality fencing that looks great. Great communication from Emily many thanks.
March 9, 2026
Reply from Jacksons Fencing
Thank you for your five-star review. We'll pass on your kind words to Emily.
Excellent quality both visually and in…
Excellent quality both visually and in terms of longevity. I’ve used Jackson’s products for over 30 years and the fences are still standing. When compared to the 10 year life or less of standard fencing it represents great value also.
March 11, 2026
Reply from Jacksons Fencing
Thank you for such a fantastic review and for your loyalty over the years. We're really pleased to hear our fencing has provided reliable quality and long term value over the years.
On time delivery and driver very…
On time delivery and driver very helpful and great product
March 11, 2026
Reply from Jacksons Fencing
Thank you for your five-star review.
Very good quality
Very good quality, delivery instructions followed, neatly left on the drive.
March 10, 2026
Reply from Jacksons Fencing
Thank you for your feedback! We’re glad to hear you’re happy with the quality and that the delivery went smoothly.
Excellent quality fence panels
Excellent quality fence panels. One small item was missing, however the Jacksons staff responded immediately and sent the item with next day delivery. I'd definitely use them again
March 9, 2026
Reply from Jacksons Fencing
Thank you for your great feedback! We’re delighted you’re pleased with the fence panels, and glad our team could quickly resolve this.
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