The service from the beginning to the end was extremely good. My initial telephone call to Wendy was very helpful & useful. I was kept informed throughout from the ordering to the delivery process.... See more
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Review summary
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Very good quality product, different sizing options. Easy to fit diy. Have used hit & miss panels before in windy situation in long boundary fence and no issues in 2 yrs. Delivery of panels very strai... See more
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Professional staff who knew what they were talking about and who gave good sound advice. Quality product, well worth the money, delivered on time. Extremely helpful delivery staff who kept us up to d... See more
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Easy ordering with speaking to a very helpful person at Jacksons . This is the third time that I have purchased fencing from Jacksons due to its quality and its twenty five year guarantee , You... See more
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Company details
About Jacksons Fencing
Written by the company
Our Mission:
Jacksons Fencing was established in Kent in 1947 and has built a reputation for crafting premium timber fencing, gates and garden structures. From our headquarters in Kent, we design and manufacture beautifully finished products that combine traditional craftsmanship with innovative design.
Every product is made with meticulous attention to detail to ensure outstanding strength, durability, and visual appeal. We stand confidently behind our work with a market leading 25 year guarantee against rot and insect attack, which means no painting, staining, or additional treatment is required for the lifetime of our products. It is a promise of long term performance, low maintenance, and true peace of mind.
To calculate everything you need for your fence installation, use our handy fence builder tool.
Alongside our premium timber fencing, we manufacture steel security fencing. If you require premium fencing, gates, and access solutions, visit our security website.
Premium Fencing & Gates, Made in Britain
Written by the company
- Designed for life
- Established in 1947, Jacksons Fencing is a leading specialist in premium timber fencing, gates, decking, pergolas, and sleepers, as well as steel security fencing and acoustic barriers. From our headquarters in Kent, we design and manufacture high quality products that combine expert craftsmanship with innovative design. Every product is made with precision and care to deliver outstanding strength, durability, and visual appeal. We are proud to offer a market‑leading 25 year guarantee, giving you long term confidence and value, with no painting, staining, or additional treatment required for the lifetime of our products. At Jacksons, we create outdoor solutions that are made to perform, made to last, and made to be enjoyed.
25 Year Guarantee
No staining, painting, or additional treatment required
All Jacksons timber and metal products are backed by our market leading 25 year guarantee, giving you lasting confidence from the moment your fence is installed.
Our timber is protected using Jakcure®, our unique pressure treatment that penetrates deep into the heart wood to defend against rot and insect attack. The result is a fence built not just to look good today, but to stand strong for decades.
Contact info
Stowting Common, TN25 6BN, Ashford, United Kingdom
- 0800 096 6130
- sales@jacksons-fencing.co.uk
- www.jacksons-fencing.co.uk
4.8
Excellent
4K reviews
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Replied to 92% of negative reviews
Typically replies within 1 week
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Incredible quality timber and trellis…
Incredible quality timber and trellis in particular. Delivered with care and on time. Happy customers all round.
March 30, 2026
Reply from Jacksons Fencing
Thank you for your wonderful feedback! We’re delighted to hear you’re happy with the quality of the timber and trellis, and that the delivery arrived on time and with care.
The service was good.
The service was good.
However, i did assume that standard items like steel railing posts and panels would be off the shelf items.
April 2, 2026
Reply from Jacksons Fencing
Thank you for your review. We're delighted you were pleased with our service. We appreciate your comment regarding the steel railing posts and panels. While some elements may appear standard, many of our systems are designed and manufactured to suit specific project requirements, such as dimensions and finishes. This means they aren’t always available as off-the-shelf items, but are instead made to order to ensure the best fit and quality for each installation. We’ll certainly take your feedback on board, as clearer communication around this can help set expectations from the outset. Thanks again for sharing your experience.
Reply from Jacksons Fencing
Thank you for your five-star review! We're delighted to hear that you were pleased with the product quality, and that everything went smoothly.
Products are first class and Jackson’s Excellent Service as…
Products are first class and as described on site. Guarantee also reassures the customer.
Wendy at the Chester branch couldn’t have been more professional. Custer care excellent and nothing too much trouble. Throughly recommend.
March 25, 2026
Reply from Jacksons Fencing
Thank you for your wonderful feedback! We're delighted to hear that you're pleased with the quality of our products and the guarantee. We'll pass on your kind words to Wendy. We appreciate your recommendation.
Promp delivery and a great product
March 31, 2026
Reply from Jacksons Fencing
Thank you for your five-star review, we're delighted to hear you're pleased with the product.
Always a good experience.
Always a good experience.
Not cheap but have fences supplied 30 years ago still going strong.
Will continue to recommend.
March 25, 2026
Reply from Jacksons Fencing
Thank you so much for your kind words and continued trust in us. We’re so pleased to hear that the fencing we supplied 30 years ago is still going strong, that’s exactly the level of quality we aim for. We really appreciate your recommendation.
Excellent company to deal with. From my first enquiry with Matt right…
From my first enquiry with Matt right through to the installation all went smoothly & to plan.
Materials supplied were of a high standard, delivery driver pleasant & helpful. Recommended installer did an excellent job, couldn't have asked for more.
March 31, 2026
Reply from Jacksons Fencing
Thank you for such a wonderful review! We’re so pleased to hear that everything went smoothly. It’s great to know you were happy with the quality of the materials, as well as the service from our delivery driver and recommended installer. We’ll be sure to pass on your kind feedback.
Great service Great Product and Great…
Great service Great Product and Great communication
February 13, 2026
Reply from Jacksons Fencing
Thank you for your wonderful feedback! We’re delighted to hear you’re happy with the service, product, and communication.
Crème de la crème of the fencing world
Crème de la crème of the fencing world. Nothing more needs to be said other than no competitor out there comes close to matching the quality & the service this company provides.
March 22, 2026
Reply from Jacksons Fencing
Thank you for such a wonderful review! We’re absolutely delighted to hear you feel our products and service are in a league of their own. Your kind words mean a great deal to the whole team, and we’ll continue working hard to live up to that standard.
Transformative fencing
The fence and gate are made from top quality materials and thought evidently goes into every detail. It is a fence that makes a huge difference to our garden and elevates the space far above our expectations. The installation is key and a professional was a must in our case.
March 27, 2026
Reply from Jacksons Fencing
Thank you so much for your wonderful feedback! We’re delighted to hear how much the fence and gate have enhanced your garden and exceeded your expectations. It’s great to know the quality of the materials and attention to detail really stood out, as that’s something we take great pride in.
Fence arrived as planned and looks great
March 18, 2026
Reply from Jacksons Fencing
Thank you for your feedback! We’re really pleased to hear your fence arrived on schedule and that you’re happy with how it looks.
Reply from Jacksons Fencing
Thank you for your five-star review!
Order processed smoothly and arrived in…
Order processed smoothly and arrived in approx 48 hrs. Very please with the quality of the product.
March 24, 2026
Reply from Jacksons Fencing
Thank you for your great feedback! We’re delighted to hear you were pleased with the product and delivery.
Excellent service and best quality…
Excellent service and best quality panels i could find in the hit & miss horizontal slatted range.
Not cheap but the best. Very helpful staff.
Highly reccomend.
March 23, 2026
Reply from Jacksons Fencing
Thank you so much for your fantastic review! We’re thrilled to hear you found our service excellent and that the panels stood out as the best quality.
jacksons customer service.
Fencing delivered to customers house. They said how helpful your driver was leaving panels were they wanted. Thank you. I've always been happy to install Jackson fencing as you know I'm fitting a good product.
March 23, 2026
Reply from Jacksons Fencing
Thank you for your great feedback! We’re glad the delivery went smoothly and that our driver was helpful. It’s great to hear you’re happy fitting Jacksons fencing and trust the quality.
Excellent fencing
Excellent fencing, value for
money and prompt delivery. The fence looks amazing
March 22, 2026
Reply from Jacksons Fencing
Thank you for your great feedback! We’re delighted to hear you’re pleased with the quality, value for money, and prompt delivery. It’s fantastic to know you're happy with how it looks.
Reply from Jacksons Fencing
Thank you for your great feedback! We’re so pleased to hear you’re happy with the quality of the pergola and that looks good and the installation was straightforward too.
Quality product, quality service.
The production process was a little bit lengthy but the result was worth waiting for. Staff on the phone were polite and knowledgeable about delivery schedules. The delivery driver was brilliant; calm and patient in spite of difficult restricted access to the property. The gate is very well made and was carefully protected against transit damage.
April 23, 2026
Reply from Jacksons Fencing
Thank you for your thoughtful feedback! We’re so pleased to hear you’re happy with the quality of both the product and the service. While we appreciate your patience with the production time, it’s great to know the end result was worth the wait. We’ll also be sure to pass on your kind words to our team.
Absolutely brilliant company from…
Absolutely brilliant company from placing our order to delivery.
Will definitely be ordering again.
March 20, 2026
Reply from Jacksons Fencing
Thank you for your fantastic feedback! We’re delighted to hear everything went smoothly from order to delivery. We really appreciate your support and look forward to helping you again in the future.
High quality and excellent customer service
High quality fencing and excellent customer service from placing the initial order, giving advice to ensure that the correct components were ordered, order confirmation and delivery. The fence looks fantastic, would highly recommend.
March 20, 2026
Reply from Jacksons Fencing
Thank you for your fantastic feedback! We’re delighted to hear you’re so pleased with the quality of the fencing and the service throughout. It’s great to know our team could help ensure everything was just right, and that you’re happy with the final result.
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