After 12 years of good cooperation with Jamendo.com, I regret to report that since May 2025—six months ago—the platform has failed to pay royalties owed to me, despite all payment conditions bei... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Listen and download over 700,000 exceptional tracks from over 45,000 independent artists across the globe. Whatever your musical tastes, you'll discover exciting new music at Jamendo. All content is Creative Commons licensed.
Contact info
Luxembourg
- www.jamendo.com
Replied to 31% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Its a great way for independent…
Its a great way for independent songwriters like me.
Very good website for free music and for artists
Give you the tools for can reach more listeners and also to upload your music for free. A very good music platform, good sound quality and website design.
Jamendo is a great company
Jamendo is a great, great company, providing an outstanding music service which supports my job as creator. I do recommend Jamendo to any one looking for their professional support!
Thank you
Hi, thank you to Joshua from Jamendo! Very helpful and quick problem solving.
Adrian
Big catalogue
Big catalogue, wide range of music genres, high quality bands / performers and low price. What more could you want?
The support team is pretty good
The support team is pretty good, quite responsive and helpful.
Jamendo still is an wonderful…
Jamendo still is an wonderful experience in support and publishing sound on the internet. Got a very fast and professional help with my login-data and now my account is up-to-date within a few hours.
Cheating on the author's share.
I've been working with the company since 2015. Everything used to be fine, I even wrote a good review of it a few years ago, but starting this spring Jamendo started to cheat with payments. They are evasive and don't give full answers through the support. I have been waiting for a response to one of my requests for 3 months now. Every time they ask you to wait a little longer and it drags on forever.
If all customer care was like that, world would be better
They are so kind even a music rejection doesn't makes you care about it. They are quick and fast answering any doubt, they are educated, website works perfectly, user experience is magnificent. Highly recommended.
Everything's great
Everything's great! I am collaborating as an author with Jamendo.
Great tunes and great support.
Really great!
Really fast email reply, and helpful!! What an incredible customer service
Jamendo offers not only a great selection of music but also exceptional customer support. Their team is quick to respond and highly effective in resolving issues, ensuring a smooth and satisfying user
Excellent Support and Problem Resolution
I recently had an issue with downloading tracks from Jamendo, and I was impressed by the quick and efficient support I received. The team, especially Kathie, Martin, and Arimbi, was very responsive and provided detailed instructions that resolved my issue completely.
Their dedication to ensuring customer satisfaction and their prompt communication made a significant difference. I highly recommend Jamendo for their outstanding support and commitment to helping their users.
Thank you for the excellent service!
Great Selection, Great Support
Pretty great selection of music and a very fast support team in case of any issues (which were largely due to very rare UI errors).
Realy good support ! and the service himself is really top
For the service:
Great music and numerous playlists. We have been using it for several years with only a few bugs in the web radio playlists. There are plenty of playlists suitable for everyone.
For the support:
Quick and clear responses.
Great selections and great customer…
Great selections and great customer service!
Best Support!
"I received a prompt response and a…
"I received a prompt response and a resolution of the issue."
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








