After 12 years of good cooperation with Jamendo.com, I regret to report that since May 2025—six months ago—the platform has failed to pay royalties owed to me, despite all payment conditions bei... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Listen and download over 700,000 exceptional tracks from over 45,000 independent artists across the globe. Whatever your musical tastes, you'll discover exciting new music at Jamendo. All content is Creative Commons licensed.
Contact info
Luxembourg
- www.jamendo.com
Replied to 31% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customers support
Refund experience
After market research I decided for Jamendo's products. Due to the bug I unfortunatelly wasn't able to log in the account to use their product and that got me decited to ask for a refund.
Even though Jamendo doesn't offer refunds the team, after some discussion, decided to make an exception.
Very fast customer support.
Great support team!
Quick reply from their support team! Solved my query right away.
magnificent
The query has been resolved satisfactorily and without any inconvenience by the company. Grateful for the attention and service
Jamendo - scum for musicians
Musicians just so happy to have Jamendo, but they can’t understand - plays and comments are fake! I hide my music on Jamendo, it was 100 plays per day on song, and when I open my track AFTER A 3 MONTHS it was 100 plays per day AGAIN, it’s impossible, I have 42 fans. I don’t believe that they WAITING FOR 3 MONTHS.
And why listeners from Jamendo not writing to me on Instagram, when I have boost from YT algorithms for even 800 plays people write to me and subscribe!
This site is fake OPEN YOUR eyes it’s for you to think you have fans BUT THEY CANT ARRIVE FROM Nowhere
Update: Jamendo replying BUT WITHOUT ANY ARGUMENTS which is suspicious. People see them avoiding answering a direct question. There are only musicians on that platform, but no listeners, and musicians are not listeners, they uploading only.
Jamendo killed their platform not updating it, and they don’t care about playlists, the same songs is in their playlists for YEARS. This is dead platform totally, and the only reason to use it is plays, but people will never listen bad quality (because you can upload only in wav 44100) songs on glitched app when Spotify and YouTube existing. Maybe some nerds still download music and listen it illegally, but why after ALL MY EMAILS THEY ARE NOT REPLY, they are also not replying on the comments. It’s just because they are unreal. Not every song is available to download on Jamendo so listening music in this awful app when it’s available on YouTube for free is a joke, I don’t believe in that. Just find AT LEAST ONE REAL PERSON WHO LISTENING MUSIC IN JAMENDO APP IN 2024.
You can’t also write a comment on that platform (try it if you don’t believe me)
Update February 14: They double the number of auditions. I conducted an experiment with my statistics, you can also do it - one play of my song, which has not been listened to for a long time, became two plays. 10 plays became 27. They multiply the plays so that the musicians have the sense to upload music to this dead site.

Reply from Jamendo
Great experience @ Jamendo Music for musicians
great experience @ Jamendo Music
like their site and the easy way to upload music online,
surprisingly it is a great way to have our music heard.
Good product for a fair price.
Good product for a fair price.
Besides that the staff is very helpful.
Problem logging into the website
My question was answered and resolved promptly. The staff were very attentive.
I finally could upload my music album on Jamendo
I had some problems on dealing with uploading my music on Jamendo platform and couldn't find a proper tutorial for solving my problems. After, I asked support to Jamendo team. The answer and support were puntual and rapid till the final solution. I'm really satisfied.
Great communication from customer…
Great communication from customer service! Music is not bad either for businesses like us not wanting to spend a fortune on royalties on main stream music.
Contact with on line support
I contacted the on line support by mail, concerning an issue i had with the publishing of a music track.
I was surprised by the quick response to my mail the same day (because of the holydays period i wasn't waiting for an answer before a few days). The answer message was clear and precise, with a screenshots that matched specifically my probem. So i was able to adress the issue immediately.
Super place to post your music if you…
Super place to post your music if you want to advertize about your Group, many listener....
Jamendo Support
My experience with Jamendo, as well as with similar sites, is about 6 years. In terms of music here, I like the fact that the company does not limit itself to boundaries or templates, and the author here can fully reveal himself as an artist, but now my review is about the work of supporting this site. It’s nice, when you ask a question to someone who is thousands of kilometers away from you, to know that you will not be answered by a soulless robot with standard phrases, but by a person who is sincerely interested in solving your problem. Quick constructive answers, timely resolution of problems, polite and pleasant communication - that's what I can say about these guys! I definitely recommend the site!
Great service and communication!
Jamendo´s pros and cons
Jamendo´s website is easy friendly and their support acts promptly. On the other hand, it is not clear about the criteria when they do not approve some song for licensing and the creators do not win any remuneration for the streams.
Bug resolution
Bug resolution
I reported a bug to Jamendo for their app on iphone and they were able to solve. Took some time, but they did not give up and were finally able to solve the issue. Well done!
Reliable and Modern Company
A very reliable and modern company for musicians working in any genre of music. We have been working with Jamendo for more than 5 years in the field of promoting our music. We highly recommend this company to everyone!!!!
Great service for listening and…
Great service for listening and licensing music! Very attentive and fast support!
Excellent content and search…
Excellent content and search capability, and very responsive customer service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







