James Moore Jewellers Reviews 

281
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

From start to finish the whole experience was one of ease. Purchased a Seiko porcelain dial, the website was easy to follow, each timepiece has an in-depth description which I found extremely useful.... See more

Rated 5 out of 5 stars

I was really happy with the help I received from Liam when buying a watch. He was friendly, knowledgeable, and took the time to answer all my questions without any pressure. His excellent customer ser... See more

Rated 5 out of 5 stars

Very reliable,swift delivery. Product as described and authentic Garmin strap. Price competitive.Really impressed with ordering and delivery process. If only Garmin would make additional strap h... See more

Rated 5 out of 5 stars

Great selection with very keen prices and always willing to price match. To me, customer service is far more important than the price. I have dealt with James Moore for several years and made many pur... See more

Company details

  1. Jewelry Store
  2. Watch Store

Written by the company

Family-run shop selling designer watch brands, diamond, gold and silver jewellery, plus repairs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(281)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased 3 Tissot watches and was…

I purchased 3 Tissot watches and was truly delighted with the speed of delivery, packaging was truly exceptional and quality of products are of superb quality fantastic company and great email notifications can"t ask for anything more very happy

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service , first time I saw a helpful customer service in UK that’s FCW . Delivered my order quick they also match the price within another company that was fantastic service, keep up your good service I will use you guys again.

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

Laco Watch

Item well packaged and arrived safe. Watch itself better than I had expected.
Price fair and is my second Laco watch from this retailer.
Would recommend without hesitation.

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great shop and easy to deal with

I had to follow-up with a call for the order, but from that point on everything went great. Opted for collection from store and it was ready on time as mentioned. Bracelet was sized as needed, happy days!

September 28, 2023
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Recently had rings resized and bracelet repaired. Work was done very speedily and text received when ready for collection. Staff were exceptionally professional and patient. Would thoroughly recommended this establishment. It's been an absolute pleasure being able to wear my items of jewellery again. Thank you.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Arrived quickly

Arrived quickly
Well packaged
Good quality Luminox watch with retailer guarantee if needed. Fits well, looks good.

August 28, 2023
Rated 5 out of 5 stars

Never Fails To Deliver

absolutely hassle free all the time, from ordering to sometimes me having to cancel orders. i will always return to this jeweller and one day hope to visit their shop in person.

July 31, 2023
Rated 5 out of 5 stars

Would definitely recommend…

Great selection of watch-straps for a Mondaine watch. Best prices and quick delivery. Very easy transaction and really pleased with my purchase. Would definitely recommend!

June 20, 2023
Unprompted review

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