James Moore Jewellers Reviews 

281
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

From start to finish the whole experience was one of ease. Purchased a Seiko porcelain dial, the website was easy to follow, each timepiece has an in-depth description which I found extremely useful.... See more

Rated 5 out of 5 stars

I was really happy with the help I received from Liam when buying a watch. He was friendly, knowledgeable, and took the time to answer all my questions without any pressure. His excellent customer ser... See more

Rated 5 out of 5 stars

Very reliable,swift delivery. Product as described and authentic Garmin strap. Price competitive.Really impressed with ordering and delivery process. If only Garmin would make additional strap h... See more

Rated 5 out of 5 stars

Great selection with very keen prices and always willing to price match. To me, customer service is far more important than the price. I have dealt with James Moore for several years and made many pur... See more

Company details

  1. Jewelry Store
  2. Watch Store

Written by the company

Family-run shop selling designer watch brands, diamond, gold and silver jewellery, plus repairs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(281)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

James Moore Jewellers - FAST RELIABLE SERVICE

James Moore Jewellers, service was great. My order of a lovely watch at a competitive price, was delivered quicker than expected. Its nice to have this kind of service - a Company that obviously treats their customers with care and as a priority. I just hope that my husband likes his xmas gift but I am sure if I need to return I will get the same customer care. Thank you.

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

First Class Service

From start to finish the whole experience was one of ease. Purchased a Seiko porcelain dial, the website was easy to follow, each timepiece has an in-depth description which I found extremely useful. Delivery was by Royal Mail next day delivery, so had my new watch by lunchtime. To top it all off there was a fantastic discount. I can wholly recommend James Moore for whom expects a first class service from shop to front door

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent jewellers

Excellent jewellers. Great selection, very good prices. Staff knowledgeable and very friendly. Highly recommend. Thanks for a making my husband a happy man. Liam is an excellent manager, will be visiting again.

November 18, 2023
Unprompted review
Rated 5 out of 5 stars

Could not recommend highly enough

Could not recommend highly enough. Ordered a Hamilton Khaki and literally within 24 hours it was with me. Tracked all the way and brilliantly packaged. Will definitely be returning as a customer. 5 stars.

October 31, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service from James Moore Jewellers. Ordered on Monday and it came the next day. They used a reputable delivery company DPD - excellent tracking and service. They actually have the items in stock rather than pass it onto a third party to deliver. What a contrast with Currys when I am still waiting for a lost watch nearly three weeks on! My only gripe is - why didn't this company show up on a Google search earlier? I could have avoided dealing with another company!

October 23, 2023
Unprompted review

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