I ordered a sweat top but noticed when I received confirmation of the order that my address was all muddled up. I emailed to say this but had no reply. I the received an email saying the parcel... See more
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Men’s T Shirt received like it’s been made by my 6 year old son. Pocket wonky, stitching loose bla bla… Emailed the enquiries email address to try & return item, no response. No other contact details... See more
Recently purchased clothing from the Website. Received them within 3 days. All correct and excellent quality. I don't normally do reviews but the Customer Service Advisor Sonia was fantas... See more
Company replied
I have used JamesonCarter as few times now. I love their style and comfort of their clothing. I recently purchased a navy 'Matthews' jumper which again is such a soft and comfortable fit, but the seam... See more
Company replied
Company details
Written by the company
Welcome to the home of Jameson Carter, industry leaders in creating clothing for the modern man and woman. Combining timeless styles with trend led designs, our pieces flow seamlessly in any current wardrobe offering excellent shipping methods and prices on our exclusive website..... Shop Online Today!
Contact info
Manchester, United Kingdom
- enquiries@jamesoncarterofficial.co.uk
- www.jamesoncarterofficial.com
3.4
Average
994 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great quality
Great quality, although the pictures showed the shorts had zip pockets(reason for the purchase) came without so was disappointed. Cant knock quality though. Owen Textured Twin Set Shorts - Navy × 1 medium
February 8, 2022
Unprompted review
Reply from JamesonCarter Official
Hi James,
glad to hear the review but sorry to read the last bit! What product was it....
Thanks
5* it's not enough
5* it's not enough
Shopping very easy and quick
Shipping quilty standard delivery £1.99 take 3 days
Quality of clothes 10 * stars
February 8, 2022
Unprompted review
Reply from JamesonCarter Official
Hi Artur,
Love to hear this and we look forward to seeing your next order...
Thanks
I will always Give 5 stars
I will always Give 5 stars, never had any problems with the Quality always get the parcels are always on time Brilliant service, what more can anyone ask for, THANK YOU JAMESON CARTER.
February 8, 2022
Unprompted review
Reply from JamesonCarter Official
John your to kind!
We work hard to ensure quality ....
Missing item
Normally love everything about JC but I still haven’t received my last order. Emails back and fourth but not going no where as I only get a response once a day :(
February 8, 2022
Unprompted review
Reply from JamesonCarter Official
Hi,
can you please confirm your order so we can look into this?
5* isn’t enough
Very fast dispatch , amazing quality and fantastic value for money , highly recommend to anyone
February 7, 2022
Unprompted review
Reply from JamesonCarter Official
Stewart,
Thanks so much for the feedback!
We are working hard to continue our customer experience..
Brought two jackets
Brought two jackets, delivery was fast, jackets look even better on, spot on company
February 7, 2022
Unprompted review
Reply from JamesonCarter Official
We are so proud of our quality and attention to detail!
Watch this space for 2022!
Reply from JamesonCarter Official
Thanks for the feedback Steve!
Muchos Gracias
Half of my order is missing
February 7, 2022
Unprompted review
Reply from JamesonCarter Official
Hello William,
We're sorry to hear some products went missing in your order. This doesn't usually happen and clearly we must take accountability to make it right for you!
Please, email enquiries@jamesoncarterofficial.co.uk with your order number and the missing bits names and they will be able to provide you with further information and a quick resolution 👍
Kind regards,
JC TEAM
Excellent product
Excellent product. Ordered on Sunday night and arrived on Monday when I chose standard 3-5 delivery. Amazing! Would recommend.
February 7, 2022
Unprompted review
Reply from JamesonCarter Official
Thank you Omed!
We will always aim to provide the best delivery service we can! So happy to hear you received your bits even earlier than expected 😁👍
Loved the product
Loved the product. Service is fab. Texture and sizes are in point. Quality is the best. Highly recommend.
February 6, 2022
Unprompted review
Reply from JamesonCarter Official
Thanks a lot for the review Shivani! We love to hear such great feedback 💕😍
I cannot fault JamesonCarter on both…
I cannot fault JamesonCarter on both product and their 1st Class delivery - ( arrived safely within a 24 hour framework) for little cost is just exemplary - a great experience !
I really appreciate the JamesonCarter style - the attention to detail; affordability and quality is second to non
Cheers guys - I will be back for more ...
Thank you
February 6, 2022
Unprompted review
Reply from JamesonCarter Official
Hey Gary! Thank you so much for taking the time to review us - We highly appreciate your kind words! Our designer team works hard to ensure each piece is unique in detail and good quality for a reasonable price 🤩
We can wait to see you back again!
Being emailed to review my order when…
Being emailed to review my order when i'm still waiting for my item to be delivered, which is late, its kind of pointless
February 4, 2022
Unprompted review
Reply from JamesonCarter Official
Hello Steven! We're super sorry to hear you have not received your delivery yet.
Please, contact our customer service at enquiries@jamesoncarterofficial.co.uk with your order number and they will track it down for you!
Kind regards,
JC TEAM
Excellent all round experience
I could not fault the product, order & delivery experience or the price. I will certainly be shopping here again.
February 4, 2022
Unprompted review
Reply from JamesonCarter Official
Thank you so much for your 5* review Peter! We're happy to hear you've had such great experience shopping with us 🤩
Do not forget to share your bits with us at social media with our #YoumeJC
Bought a coat that said in add…waterproof and got soaked through
Bought a coat that said in add waterproof went out in rain and the coat got soaked through to my shirt it should have said light shower proof not waterproof so because of the false advertisement and thinking it was waterproof I bought the jacket so l waisted my money thank carter Jameson
February 4, 2022
Unprompted review
Reply from JamesonCarter Official
Dear David,
Thank you for taking the time on your review and we're sorry to hear about your experience.
Please, note the Xavier Puffer Coat you purchased it's shower proof but not waterproof. This means it's water-resistance to light rain but not fully waterproof.
We're sorry you feel this way, however, we can assure you we wouldn't advertise our products in a way that is not fact-based.
Kind regards,
JC TEAM
Great quality products
Great quality products not the cheapest but average price then some.I buy in the sale and get good offers tracky bottom from £15 to £25,shorts from £6 great sale prices.Cheap delivery and returns and can get offers on that to.No problems.
February 4, 2022
Unprompted review
Reply from JamesonCarter Official
Hello Lee! We're happy to hear you take advantage of our sales! 🤩😁
Thank you for taking the time to leave your review 👍
Great products,and customer care…
Great products,and customer care especially chris the customer service provider
February 2, 2022
Unprompted review
Reply from JamesonCarter Official
Hello Dale,
Thank you for your feedback on Chris! We're sure he will appreciate knowing he was helpful to you! 🤩👍
Very good quality clothing.Quick online…
Very good quality clothing.Quick online response.Next Day Delivery. CLOTHING Wears well .EXCELLENT SERVICE.
February 2, 2022
Unprompted review
Reply from JamesonCarter Official
Hello Janette,
Thank you for your review! We are so happy to hear not only the experience was great but as well the quality of our products 😍
We can not wait to see you shopping with us soon again!
Very good customer service
Very good customer service. Very responsive and helpful. Had very quick response from a customer service rep called Chris who was very polite and was very helpful.
February 1, 2022
Unprompted review
Reply from JamesonCarter Official
Thank you so much for your review Kevin! We're so happy to hear Chris was able to provide you assistance in such great ways 👍😊
Great clothes quick turnaround hassle…
Great clothes quick turnaround hassle free clothes quality is really good.
Mature selection just what I was looking for.
February 1, 2022
Unprompted review
Reply from JamesonCarter Official
Thank you so much for your 5 review Ross, we truly appreciate you have taken the time to share your experience!
Have an amazing day 🤩
Beautiful gilet
Beautiful gilet. I fell in love with it as soon as I saw it on line. I ordered a size 10 although I needed a 12 or a 14; but sadly these sizes were sold out. The size 10 fits me but I m unable to zip it up as I should have had the 12 to cater for my larger hips. But I don’t tend to zip up anyway so for me it s a perfect gilet . Lovely & warm & finishes off a classy casual outfit ❤️
January 27, 2022
Unprompted review
Reply from JamesonCarter Official
Hello Ali,
We're so happy that you manage to still get one of our gilets! We've heard so many good comments about the garment and this just proves the point!
Thank you for sharing your experience with us ❤️
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