I ordered a sweat top but noticed when I received confirmation of the order that my address was all muddled up. I emailed to say this but had no reply. I the received an email saying the parcel... See more
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Men’s T Shirt received like it’s been made by my 6 year old son. Pocket wonky, stitching loose bla bla… Emailed the enquiries email address to try & return item, no response. No other contact details... See more
Recently purchased clothing from the Website. Received them within 3 days. All correct and excellent quality. I don't normally do reviews but the Customer Service Advisor Sonia was fantas... See more
Company replied
I have used JamesonCarter as few times now. I love their style and comfort of their clothing. I recently purchased a navy 'Matthews' jumper which again is such a soft and comfortable fit, but the seam... See more
Company replied
Company details
Written by the company
Welcome to the home of Jameson Carter, industry leaders in creating clothing for the modern man and woman. Combining timeless styles with trend led designs, our pieces flow seamlessly in any current wardrobe offering excellent shipping methods and prices on our exclusive website..... Shop Online Today!
Contact info
Manchester, United Kingdom
- enquiries@jamesoncarterofficial.co.uk
- www.jamesoncarterofficial.com
3.4
Average
994 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reply from JamesonCarter Official
Thank you so much for the review Waqar! We love to hear our customers loves our products just as much as we do! 😍
Defect
Ordered tracksuit bottoms and the feel and fit is great however, one of the pockets was not stitched. Obviously missed the quality control stage, had to stitch it up myself. Otherwise, everything was good.
January 11, 2022
Unprompted review
Reply from JamesonCarter Official
Thank you for your review James, and we're sorry to hear that the pockets were not stitched.
Please, if you are not happy with the garment, do not hesitate to contact us through enquiries@jamesoncarterofficial.co.uk to exchange the item.
We appreciate your feedback and we hope you have a great day!
Jameson Carter clothes are good quality…
Jameson Carter clothes are good quality and always buy from them. My issue is with Hermes delivering the items…late, lost and can’t speak with anybody from there! Jameson Carter please stop using them
January 11, 2022
Unprompted review
Reply from JamesonCarter Official
Dear Ryan,
Thank you very much for your review.
We appreciate your feedback in regards our couriers company and we will make sure to work towards our deliveries to ensure a better experience when shopping with us!
Ordered a coat
Ordered a coat, arrived the next day excellent service.
Many thanks
January 10, 2022
Unprompted review
Reply from JamesonCarter Official
Hello Amir!
Thank you so much for your 5* review!
I had a problem with the courier…
I had a problem with the courier service losing my parcel, to which I notified Jameson Carter to say I hadn’t received anything and they sorted the problem out straight away!
January 6, 2022
Unprompted review
Reply from JamesonCarter Official
Hey Luke! Thank you for your 5* review.
We're sorry to hear you had a problem with the courier but this was resolved without hesitation. 👌
I still haven’t received my order.
January 6, 2022
Unprompted review
Reply from JamesonCarter Official
Hello Pamela! Thank you for your review and we're sorry to see you haven't received yet your parcel.
Upon checking your order, I can confirm the delivery option you selected was Next Day (1-2 Day), which is within the ETA. If you log in at your tracking details sent via email, you will see the latest update which is out of delivery today.
Amazing I love my new coat
Amazing I love my new coat. Excellent quality. Perfect size. Prompt delivery. Would highly recommend Jameson Carter
January 6, 2022
Unprompted review
Reply from JamesonCarter Official
Thank you so much for such amazing words Lesley! We're glad to hear about your experience while shopping with us! ❤🤩
Fast delivery
Fast delivery, smart and good quality jacket and good price
January 4, 2022
Unprompted review
Reply from JamesonCarter Official
Thank you for the review Peter! We appreciate your feedback 👌😍
Good quality light weight jacket and…
Good quality light weight jacket and next day delivery fantastic service.
January 4, 2022
Unprompted review
Reply from JamesonCarter Official
Thank you so much for your review Yasir!
We're happy to hear the jacket arrived as expected and it's of your liking! 👌
Fast delivery
Fast delivery. Great condition. No complaints and would shop again 👍
January 4, 2022
Unprompted review
Reply from JamesonCarter Official
Thank you for your review cat! We work daily to ensure we provide the best delivery service possible.
We hope to see you shopping with us soon again!
Ordered 2 products on next day…
Ordered 2 products on next day delivery, 4 days later I still have not recieved anything or heard from jameson carter regarding when I can expect my items.
January 3, 2022
Unprompted review
Reply from JamesonCarter Official
Dear Zain,
Thank you for your review and we're sorry to hear your parcel didn't arrive on time. Upon checking your case, we can see your parcel has not been delivered due to the bank holiday and the weekend.
Note, when purchasing through a bank holiday, this will not be delivered until the next working day. You can find this information in our website.
Tracking your order, we can confirm the parcel is due to be delivered today within 12:00 - 14:00
We hope this helps!
If you have any further comments or feedback, do not hesitate to contact us at enquiries@jamesoncarterofficial.co.uk
JC TEAM
Great quality and lovely design puffer…
Great quality and lovely design puffer jacket for men. 1st purchase from this brand and I am happy so far. Would be good if they mentioned what size the models were wearing in the description, but luckily I chose the right size.
January 3, 2022
Unprompted review
Reply from JamesonCarter Official
The puffer jacket it's just the perfect item for this winter! We're happy to hear you love the product just as much as us!
For future reference, note in the details of our products we provide a full chart for sizes as well as the model's size 👌
Have a good day!
Amazing tracksuits
Amazing tracksuits, very warm and good fit. The delivery was also very quick.
100% recommend.
January 3, 2022
Unprompted review
Reply from JamesonCarter Official
Thanks for your 5* review, Tom!
Arrived on time (next day) most obvious…
Arrived on time (next day) most obvious thing I noticed was the quality and how warm it is. Would happily wear 24/7 and also recommend to anyone.
January 2, 2022
Unprompted review
Reply from JamesonCarter Official
Hello Max! - So glad to hear your order arrived on time and the quality of our products was spot on 👌
Don't forget to share your experience in social media using our hashtag #YoumeJC
Great products love em
Great coat size spot on and lovely quality
Delivery on time
All very good I will be using again :)
January 2, 2022
Unprompted review
Reply from JamesonCarter Official
Thank you so much S Marshall!
Our team works hard everyday to deliver the best quality and size across all our products!
We can wait to see what you get next in our website 👀
This is excellent value
This is excellent value, it was delivered very fast and the quality is brilliant. Just what I was looking for. Its a lovely design, very stylish and fits very well too.
January 2, 2022
Unprompted review
Reply from JamesonCarter Official
Thank you so much for such great review Dax! Nothing makes us more happy than knowing our customers are having such great experience while shopping with us!
Don't forget to share your garments with us using our hashtag #YoumeJC
Excellent quality item
Excellent quality item. Arrived promptly and delighted with it
January 2, 2022
Unprompted review
Reply from JamesonCarter Official
Thanks for your 5* review Maureen!
Amazing fast delivery
Amazing fast delivery. Got my items on time. Love the quality.
December 31, 2021
Unprompted review
Reply from JamesonCarter Official
Hello Siobhan! We cannot thank you enough for letting us know about your experience and how great it was!
We can't wait to see you shopping with us again 👀
Great experience !!!
my shopping experience via online was excellent, delivery was on time and operative very polite. Jacket was an gift for my son and he loves the jacket, great quality and great fit. Nothing to complain about will be shopping at Jameson Carter in the future. Thank you
December 31, 2021
Unprompted review
Reply from JamesonCarter Official
Thank you so much for the time you've taken to write your review Jennifer! We're delighted to know your son loved the jacket.
We cannot wait to see you again shopping with us 😍✨
Great customer service!
December 30, 2021
Unprompted review
Reply from JamesonCarter Official
Thank you for the review Syara! We're happy our customer service was able to help you.
JC team
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