James Removals Reviews 216

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the professionalism and efficiency of the moving process from start to finish. Many people found the staff to be incredibly helpful, friendly, and reassuring, making a potentially stressful experience much more manageable. Reviewers frequently mentioned the team's hard work, care with belongings, and positive attitude, even in challenging situations. The service is often described as first-class, with consumers appreciating the meticulous packing, swift loading and unloading, and overall smooth execution of their moves.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish an excellent job. It was a very stressful move, leaving a house we'd lived in for 30 years and a ton of 'stuff'. Matt and his team were professional and friendly and handled our a... See more

Company replied

Rated 5 out of 5 stars

James were excellent from start to finish. A competitive price (for a complex move from UK to France), personable people and wisdom from back office. The movers were very considerate and inventive in... See more

Company replied

Rated 5 out of 5 stars

Used James Removals for packing and house move out of London. Booked in survey and quote in 1 working day, very competitive price. Packing and diassemby of units was amazing and incredibly efficient.... See more

Company replied

Rated 5 out of 5 stars

The James removals service was fantastic from start to finish. We moved from our home of 35 years to a much smaller house and put a large amount into storage. The team were friendly helpful and reass... See more

Company replied


Company details

  1. Moving Company
  2. Automobile Storage Facility
  3. Moving and Storage Service
  4. Storage Facility

Information provided by various external sources

James Removals house, home removals, office moving. Commercial and domestic, national and international removing and storage for UK, France, Spain Ireland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Trusted movers of many years

I have used James Removals services for many house moves and storage over the years and they have always delivered. The most recent move was on one of the hottest days I can recall in London and humid to boot and the team just got on with it. They turned up on time, were polite, efficient and patient, packed carefully, moved everything safely .. and put everything in its right place at the other side. Lots of stuff had to go to the third floor and there were zero complaints or grumbles despite the heat and long day. Wouldn't hesitate to recommend.

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

A peaceful transfer

James Removals moved me from my house into storage, stored all my stuff and then 5 weeks later moved me from storage into my new home where they also unpacked clearing away all the packing. It was seamless from start to finish. The teams that were involved in this were efficient and pleasant. Can’t fault the company in any way.

August 9, 2022
Rated 5 out of 5 stars

Seamless house move….

The team at James Removal were amazing throughout the move process. Our move was during the heatwave and the team made every effort to ensure a smooth move despite very uncomfortable working conditions! We had the full packing service and the team were so helpful and friendly, nothing was too much trouble for them. They ensured our belongings were packed safely, transported and put in the right room in our new house. It was all so easy for us.
I would highly recommend to others.

August 9, 2022
Rated 5 out of 5 stars

Excellent service

I have used James Removals twice now and both times I have been really pleased with the excellent service they provided. Moving is stressful enough but having a removal company that are helpful and friendly as well as professional, makes a stressful day much easier to manage, A big thankyou to all the staff.

August 4, 2022
Rated 5 out of 5 stars

Excellent service

I moved home on the hottest day of the year and my team of movers worked so hard to make my move as flawless as possible in such extreme weather conditions. I cant recommended James enough, from Pam who took my booking to the awesome movers. Excellent service from beginning to end!

July 22, 2022
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Super helpful moves my entire house garage and transported 2 vehicle from London to cornwall. 100% spot on. Fabulous guys. Highly recommended.

July 22, 2022
Rated 5 out of 5 stars

Professional

Professional, polite, efficient. Nothing too much trouble when they assisted us moving our Company office.
Thoroughly recommend James Removals.

Neil
Funtime Gifts Ltd

July 1, 2022
Rated 5 out of 5 stars

Paul Connor and Matt were great

Paul Connor and Matt were great
They did everything possible to help
Us to move smoothly
Three hard working and helpful guys
My son is moving soon I would recommend
James removals to anyone
Harry

June 28, 2022
Rated 5 out of 5 stars

It was a very pleasure experience

My task was not a big one, only a few boxes and two beds. All the staff are extremely helpful especially the customer service, from initial quotations to the actual move. I live overseas, hence their commitment to carry out the promised actions was vital. The whole move was completed on time.

June 6, 2022
Rated 5 out of 5 stars

What more do you want?

Helpful, courteous, careful, efficient. What more do you want? We were relocating from London to Glasgow and they took the stress out of moving day. Couldn't recommend them more highly.

May 27, 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Great company we would use again and recommend most highly. A friendly professional team that looked after our items and took the stress out of the move. Thank you James Removals. 👍😀

May 15, 2022
Rated 5 out of 5 stars

Liam, Tyler and Paul were fab!

Liam, Tyler and Paul were my removal team. They were brilliant. Efficient, professional and super friendly, they made the whole process look and feel like plain sailing!
I would definitely recommend James Removals as it was an overall seamless experience from start to finish.

April 22, 2022
Rated 5 out of 5 stars

James Removals April 2022

The James packing removal team were on time, well prepared an equipped and completed the loading ahead of the planned time.

The delivery team were in regular contact on their journey giving a countdown to their eta. The unloading was as smooth as the packing which was stacked neatly in the correct room order.

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

It’s the 2nd time I used James Removal

It’s the 2nd time I used James Removal, they are brilliant and very professional.

Highly recommend them as they look after all boxes and furnitures well.

More importantly, they are easy to talk to and very accommodating.

April 7, 2022
Rated 5 out of 5 stars

Exceptional service

Exceptional service from this outstanding company.
The process was well organised and the guidance given was very helpful. The whole team during our complex move were brilliant and nothing seemed to phase them. Their energy was immense and their attention to detail was impressive. They did all the lifting, dismantling and even cleaned up afterwards.
Moving is a stressful process but the James team made it more like an adventure.
Special mention to Pam in the office who is a amazing .

April 6, 2022

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