The flowers were shipped on Friday and by Monday they were already wilted and looked close to dead. For flowers that are meant to be fresh and presentable, this is simply not a good experience. I exp... See more
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Jane Packer flowers are one of the most professional and high standard florists I’ve purchased from across multiple countries. Their service is attentive, responsive and great guidance. Their flowers... See more
As always the flowers and hatbox were perfect but the experience was let down by the delivery. Despite being provided with the exact street address and house number, the delivery driver simply dropped... See more
Beautiful flowers, even nicer than advertised online. My mother was thrilled to receive them. They arrived in a timely manner and were fresh and in a beautiful elegant cardboard box. Presentation is e... See more
Company details
Information provided by various external sources
Luxury Flowers Delivered Across The UK
Contact info
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Feel confident buying from Jane Packer Florist…
The flowers I ordered were absolutely stunning and they think really great value for money compared to what I have seen in local Kensington Florists. The service was brilliant too. I was a little poorly organised and had ordered flowers at 9:00pm the night before I was hoping they’d be delivered. I received a call from Jane Packer at 9:00am the next morning stating they couldn’t deliver that day, but they would be with us the next morning. They could have just not called. I’d definitely recommend feeling confident about buying from Jane Packer
Amazing Service from Abbie.
Due to no fault of JP flowers, DPD missed a Valentines Day Delivery for my wife. Abbie handled our complaint with the utmost care and attention keeping us updated at every stage. She kindly organised for a beautiful bouquet to be dispatched on a next day delivery which certainly made up for the initial disappointment. The quality of service and product is unrivaled and we will certainly be ordering from Jane Packer in the future.
Great customer service
Great customer service! My item was damaged in transit, I called them and received seamless customer support with a replacement delivered to me the next day.
Wow!
My wife’s first delivery from Jane Packer Delivered and she was blown away with the selection and quality of the flowers. A beautiful and fragrant bouquet and far surpassing your competitors.
Thank you!
Excellent service and beautiful flowers…
Excellent service and beautiful flowers from Jane Packer. One small glitch was brilliantly handled by Abbie in customer services who went the extra mile to help. Highly recommended.
Stunning flowers and presentation hand…
Stunning flowers and presentation hand delivered to my door, thank you! Always a five star experience, many thanks to Jane Packer.
Fabulous flowers
I have had two outstanding bouquets delivered for VIP's. Superb quality of flowers and beautiful arrangements. The customer service is brilliant. Everything you need from a service, reliable, trustworthy and beautiful. Glad to have found them.
Perfect for a really special occasion
I had complete confidence in you and was not disappointed. The flowers were outstanding and received with a wow. The delivery was perfectly timed and I was fully informed throughout - perfect for a really special occasion
Jane Packer floral treats
Jane Packer flowers are so totally reliable- the quality always consistantly delights. A creative floral treat that is guaranteed to make the recipient feel very special.
Really beautiful hatbox full of roses.
Firm name - incorrect spelling
I disliked the fact that when the note was handwritten, whoever did it spelled the name of my firm incorrectly and then tried to fix it which looked bad when it arrived to the recipient.

Reply from Jane Packer
Consistently great from…
Have been buying my Xmas wreaths from Jane Packer for the last 7 years and they are second to none.
Beautiful, elegant and with a twist . Customer service has always been wonderful. They are there to make their clients happy !
We do miss their London store and want some more variety on the fresh wreaths .

Reply from Jane Packer
it was very easy to place an order from…
it was very easy to place an order from the US to Hampstead. Plus, I love your beautiful flowers. I went to a class several years ago at Jane Packer in London! Love your work!!
Delivered on day and recipient very…
Delivered on day and recipient very happy. Pleased with both Jane Packer and DPD who delivered and kept me informed.
Beautifully packaged
Beautifully packaged, delivered on time and the flowers were lovely.
Simply stunning!
Truly special arrangement of fresh, colorful blooms in their unique basket. Quite elegant. I ordered from the US for delivery in London and all went smoothly. I wish they would provide a confirmation of delivery. I wrote them an email and they did respond promptly. I will order from them again.
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