The flowers were shipped on Friday and by Monday they were already wilted and looked close to dead. For flowers that are meant to be fresh and presentable, this is simply not a good experience. I exp... See more
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Jane Packer flowers are one of the most professional and high standard florists I’ve purchased from across multiple countries. Their service is attentive, responsive and great guidance. Their flowers... See more
As always the flowers and hatbox were perfect but the experience was let down by the delivery. Despite being provided with the exact street address and house number, the delivery driver simply dropped... See more
Beautiful flowers, even nicer than advertised online. My mother was thrilled to receive them. They arrived in a timely manner and were fresh and in a beautiful elegant cardboard box. Presentation is e... See more
Company details
Information provided by various external sources
Luxury Flowers Delivered Across The UK
Contact info
Replied to 50% of negative reviews
Typically replies within 2 weeks
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I have purchased from Jane Packer on a…
I have purchased from Jane Packer on a few occasions but unfortunately the item ordered didn’t reflect the price paid. The item is very well packaged but the flowers had already blossomed and only lasted a few days and sadly to say they didnt look as if you was reviving a quality product.
Fantastic arrangement and service
Fantastic arrangement and service, they even changed the colour of the hatbox at my request as the one I wanted wasn’t shown as a option to purchase.
The recipients loved the flowers. Very unique and sophisticated gift. The original hatbox.
On date & time.
Jane Packer did a great job for us, getting flowers from us in Australia to a funeral in the UK
Wonderful flowers as always
Beautiful flowers for all occasions
Beautiful flowers for all occasions
Jane Packer is my go to florist for special gifts and occasions.
The flowers are always delivered on time, are fresh and of the highest quality.
From Jane Packer's easy to use website…
From Jane Packer's easy to use website I ordered the perfect gift of flowers for a very special young lady. Everything from tapping the keyboard to delivery went smoothly. I strongly recommend Jane Packer, the flowers arrive fresh, fragrant and beautifully, seriously beautifully presented.
Recommend to anyone
I’m so glad I find a good florist. I can send good quality of flowers to my U.K friends in any occasions.
Paid £10 for Saturday delivery only to…
Paid £10 for Saturday delivery only to have the flowers delayed and delivered on Sunday afternoon instead. No apology or compensation from Jane Packer which and surprised and disappointed me.
Perfect transaction.
Gorgeous flowers for my 90 yearl old…
Gorgeous flowers for my 90 yearl old mothers birthday. Thank you 🙏
As a regular buyer of Jane Packer…
As a regular buyer of Jane Packer flowers
I was slightly disappointed by the flowers sent to
my friend for her birthday they looked a bit dried out to me and not the normal standard or quality that I have always had. Before??
Susan Brooks

Reply from Jane Packer
The flowers were smaller than on…
The flowers were smaller than on website and they were not fresh at all, had brown marks on them and looked old. Didnt have any smell.

Reply from Jane Packer
Hatbox of Roses
Sent a Hatbox of roses to a friend for her Birthday. The whole thing was beautifully packaged and presented which I could see from the delivery photo. She was over the moon with it.
As always you cannot go wrong with Jane…
As always you cannot go wrong with Jane Packer. Always recommend to anybody.
delivered on time for my best friend's…
delivered on time for my best friend's 60th birthday. very happy with the fresh hat box of roses.thanks.
Be-spoke arrangement…
I ordered a be-spoke arrangement through customer service.
Customer service were extremely helpful and informative.
The arrangement arrived on time, and was absolutely stunning! Exactly what I wanted!
Will definitely use Jane Packer again.
Highly recommend.
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