The flowers were shipped on Friday and by Monday they were already wilted and looked close to dead. For flowers that are meant to be fresh and presentable, this is simply not a good experience. I exp... See more
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Jane Packer flowers are one of the most professional and high standard florists I’ve purchased from across multiple countries. Their service is attentive, responsive and great guidance. Their flowers... See more
As always the flowers and hatbox were perfect but the experience was let down by the delivery. Despite being provided with the exact street address and house number, the delivery driver simply dropped... See more
Beautiful flowers, even nicer than advertised online. My mother was thrilled to receive them. They arrived in a timely manner and were fresh and in a beautiful elegant cardboard box. Presentation is e... See more
Company details
Information provided by various external sources
Luxury Flowers Delivered Across The UK
Contact info
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Customer service is fab
Customer service is fab! The Girls are really helpful. The flowers are beautiful and well designed. Will always continue to be a Jane Packer customer!
I was disappointed with the bouquet
Beautiful flowers
Beautiful flowers, even nicer than advertised online. My mother was thrilled to receive them. They arrived in a timely manner and were fresh and in a beautiful elegant cardboard box. Presentation is everything, and Jane Packer Delivered exceeds expectation every time! Happy Client who will order time and time again! Thank you for bringing joy to people's lives!
Ordered 4 boxes 3 arrived
Ordered 4 boxes 3 arrived
I1 delayed no reason given ?
Flowers slightly wilted on arrival died with a week disappointing
Overall average at best
Very pleased with the service this…
Very pleased with the service this company give , beautiful flower arrangements, & they keep you up to date with your order, can’t fault them.
Will remain loyal to Jane Packer only
The Jane Packer team takes feedback seriously, and does whatever they can to make up for any unhappiness. Prompt and helpful replies via emails too! Will always return to Jane Packer for orders & classes ◡̈
Flowers so stunning
Flowers so stunning, wife delighted, husband relieved. Once again Jane Packer flowers ride to the rescue. Thanks Jane - who ever you are!
Not up to your standards of the past…
Not up to your standards of the past for the price and the box is gone. My local florist produced a far better bouquet for less. Sad
Not sure what I was expecting…
Not sure what I was expecting considering the price, but was very disappointed when the flowers arrived, box was damaged and the flowers seemed withered. I wouldn’t order again as they are far too expensive and not worth the price.
First order
Whilst your courier delayed the original delivery, your response and rectification were first class! The flowers were beautiful and the recipient loved them. Thank you.
I have used Jane Packer for a few years…
I have used Jane Packer for a few years now. Beautiful flowers. Pricey but well worth it. They arrive in excellent condition, full bloom and vibrant. This is brilliant if you want them to arrive on the day of the special occasion and have the desired effect, no waiting for the flowers to perk up. Requested morning delivery and they arrived on time. Ordering via phone or online is smooth and easy. So far, great experience!
The delivery of the flowers was a day…
The delivery of the flowers was a day late than i requested , therefore missing the birthday ,
Also they did not look like Jane Packer flowers , looked like M&S , but three times the price .
Will not be using them again .

Reply from Jane Packer
The woven box and flowers were…
The woven box and flowers were fantastic.
This is the second hatbox of roses I have purchased and both times I have been really impressed with the quality of the product.
A nice addition would be to a perhaps a small note in the package to detail the name of the types of roses used in the arrangement, this would add a level to what competitors provide and give the recipient a greater connection to the gift and the product the company use.
Thank You Jane Packer Customer Services
Jane Packer customer services are fantastic and really responsive. I had a slight issue with the previous order which they immediately resolved and my daughter received a beautiful hatbox bouquet of white roses and chocolates. Thank You Jane Packer Customer Care Team and the delivery man.
Beautiful flowers and great service
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