Jane's Boutique Reviews 

661
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting that the items are gorgeous, durable, and available in a wide range of sizes that fit wonderfully. Consumers also highlight the very reasonable and affordable prices across the entire collection, making it a budget-friendly option for everyone. Additionally, people consistently mention that the delivery service is remarkably fast, ensuring that orders arrive quickly and securely every single time. Reviewers emphasize that the entire ordering process is completely hassle-free, leaving shoppers entirely satisfied with their purchases and overall interactions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the gorgeous clothes, accessories, and... See more

Quality

Customers consistently report satisfaction regarding the quality and value of the clothing. Reviewers... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive on... See more

Price

People report positive experiences with price, frequently highlighting that the items are very reasonably... See more

Service

Clients share positive opinions on service, highlighting brilliant and excellent experiences overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just love Jane's fashion. Great quality at great prices. Sizing on point & especially great if trying to lose weight as the clothing styles won't become too big! Great service with fast delivery. High... See more

Rated 5 out of 5 stars

Can always rely on janes boutique for great quality clothing at great prices & super fast delivery. Jane & her team always do their upmost to bring fabulous items.

Rated 5 out of 5 stars

I recently bought a lovely blouse at a great price from here, and having not seen it for sale anywhere else was a great bonus! The blouse, which was packed, posted and received within a few days,... See more

Rated 5 out of 5 stars

Ive been shopping with Jane for years, her clothes are really good, prices, quality and sizing. Jane is always honest and reliable and service is brilliant. Dont ever change xxx


Company details

  1. Plus Size Clothing Store

Written by the company

Jane's Boutique are a family run independent boutique based in Ashford Kent UK. We are online only specialising in plus size womens fashion. As well as the website, you can find us on TikTok, Facebook & Instagram. We send all orders out the same day Monday to Friday. Established in 2015, we have grown to be a 'go to' place for plus size and oversized fashion.


Contact info

4.9

Excellent

TrustScore 5 out of 5

661 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(661)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

In jane we trust!!

I give janes boutique plus 5 stars
The quality of the clothes are fantastic, and jane is honnest if she tells you it will fit and the quality is amazing then u should trust her shes amazing! Every item of clothing i wear is all from jane's boutique. X

February 13, 2025
Rated 5 out of 5 stars

White flower handbags

Lovely independent company to buy from I have used them for a while now but over the weekend they helped me out with an order I was having trouble my end ordering and they went over and beyond to help me and I really thank you for that I have received the item today and it is really lovely photos don’t do it justice once again thank you

February 18, 2025
Unprompted review
Rated 2 out of 5 stars

Order was refunded as last one and was…

Order was refunded as last one and was damaged so they couldn't send, they sent an email to let me know and quick refund thats the only reason for 2 stars otherwise would have been 1, but really disappointed did ask if they would get more in but never heard back, found elsewhere and purchased.

November 28, 2024
Rated 1 out of 5 stars

Would only give 0 star if i could what…

Would only give 0 star if i could what i wanted was out if stock si ordered something different only to get a message days later telling me i had a refund because product was damaged no communication to see if i wanted to swap so i has to wait ages for money and no purchase

November 20, 2024
Jane's Boutique logo

Reply from Jane's Boutique

We are sorry that there was an issue. Our stock changes very quickly so we are sorry the first item you wanted wasn't in stock. We noticed the item you ordered was damaged when we were packing the order. We immediately refunded and messaged you to say this (check your spam folder). We only send out what has been ordered so that's why we messaged you to notify you the item was damaged which then gave you time to order a different item. We refunded straight away but card processing companies can take up to 7 days to process a refund. This is out of our control and not a process we can speed up in any way but is typical of most online processing time. We try our best to get things right all the time but every now and again it doesn't go as smooth as we would like it too. We can only apologise

Rated 5 out of 5 stars

10/10

Excellent quality plus size clothing at very affordable prices, cheap and quick postage, all round good experience when shopping with Jane’s Boutique!

November 7, 2024
Rated 5 out of 5 stars

I can’t rate Janes Boutique high…

I can’t rate Janes Boutique high enough! Firstly, they are lovely, honest people who go above and beyond for their customers. I can honestly 100% recommend them 🩷🩵. They stock a great selection of quality clothing, jewellery, shoes, bags etc. I’ve always been very pleased with my purchases 🥰🥰

November 1, 2024
Rated 5 out of 5 stars

Good quality

Everything is exactly as described.
As the saying goes
' You get what you see' and that is exactly right.

Good quality at very competitive prices.

October 22, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look