Byrider Canton Reviews 

0 star more like it but not an option. Haven't had good service since I drove off their lot over a year ago.
Be lucky if this even gets post. Make sure you have a backup car before going to this location because you will be spending lots of time fixing and waiting on service to do repairs. Got my van almost around January 1st 2023. Biggest mistake in my life. Sales person says anything goes wrong first 30 days is automatically covered which turned out to be a lie, within 1st 30 days I was out of a van for around 11 days and again within a year for another 11 days for the same thing the transmission. Let's not include all the other repairs evaporative emissions system leak detection pump, front wheel bearing assembly both sides, control arm both sides, sway bar both sides, struts and shocks, alternator tensioner and belt, transmission / engine motor mount,Tipm system, alternator was replaced with used then my local jd by rider was able to get me in and fix faster. Everything under warranty I have had to do myself besides the transmission due to a wait of 14 days to get an appointment and by that time I am doing the repair myself so I can have a drivable transportation to get me to appointment. Now service department just rings busy or left to leave a message with no reply . Given excuse of low staffing. Finance department only cares about getting their money and they will call you 1st day it's late even if it's because your spending money fixing the car and receipts aren't even enough they want bank statements to backup your spending money fixing it. Loss my mother Feb 15 and 6 days ago I got a call which I missed due to trying to get her a plot to be buried in and called and left a message. Till this day still waiting for a reply. But you know something they didn't miss taking my money March 3rd after I spend the money to fix what should of been my warranty

Experience was great and people was very nice didn't feel pressured with was awesome thanks

They got me a car that I like and Ray the salesman was helpful and was extremely nice. I would buy from these guys again!

You have bad credit, you’re in dire need of transportation for work/family, your options are limited. Along comes a commercial with a catchy jingle so you decide to give them a try. BIG MISTAKE!! The short of it is, they sing a sweet song (going back and forth with their charlatan finance company for HOURS!!), get you a polished up clunker with high mileage, mafia-styled interest rates which leaves you paying $15,000+ for a car Kelly Blue Book values at $3,000!! So please, if you can find ANY other alternative, TAKE IT!! Beware of slick Nick (he has a very poor attitude), Brandon is a rasict idiot, Penelope is nosey, condescending pig, and Barb, the “receptionist” is a rude, extremely unhappy woman with extremely poor customer service skills. I don’t even have the energy to start on their service mechanics🤦🏽‍♀️

I found the process to be easy since I knew I didn't have the best credit. Cory Smith explained the process well and made sure I understood everything. I am satisfied with J.D. Byrider and will recommend it to anyone I know looking for a car, thanks to Cory.

On my second car now through jdb in Canton. I could not be happier with the vehicles I have gotten or test driven. Thank you Brandon for the quick and painless procedure for getting me into my newer malibu today. I love it!! Such a great crew and great customer service. Oh!! And thank you for the shirts too!!!! Lol

I am extremely happy with the customer service provided to me today. Ray worked hard to get me the car I wanted. Thanks so much guys! Excellent service.

I was extremely happy with the customer service provided to me today, and appreciative of my new ride! Thanks Brandon! You were awesome!!