Byrider Cleveland Reviews 

15
•
TrustScore 4.5 out of 5

4.5

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Company details

  1. Used Car Dealer
  2. also in
  3. Car Dealer
  4. Car Finance and Loan Company
  5. Car Service
  6. Motor Vehicle Dealer

Written by the company

Byrider Cleveland is a used car dealership proudly serving drivers throughout Cleveland, Parma, and the surrounding communities, including Parma Heights, Brooklyn, Brook Park, Middleburg Heights, North Royalton, Seven Hills, Independence, and the Greater Cleveland area. As part of the national Byrider network, we specialize in helping people find reliable, affordable transportation, even when bad credit, no credit, or past financial setbacks have made it difficult to get approved elsewhere. At Byrider Cleveland, we believe your credit score shouldn’t define your ability to own a dependable vehicle. Our in-house financing model means we work directly with customers to structure manageable payments and low down payments without relying solely on a credit score. Every vehicle in our inventory of 200+ cars, trucks, vans, and SUVs goes through a detailed inspection and reconditioning process and comes backed by up to a 3-Year/36,000-Mile Service Agreement, plus $20 oil changes to help keep ownership costs predictable long after purchase. Our team is committed to treating every customer with respect and understanding, regardless of their credit history. Whether you’re a first-time buyer, rebuilding your credit, or simply looking for a stress-free way to buy a car, Byrider Cleveland offers a straightforward path to vehicle ownership: browse our inventory, get pre-approved, and drive away in a car you can count on.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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4.5

All reviews

(15)

1 review in the last 12 months

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Rated 5 out of 5 stars

This is my second review

This is my second review, but I have had nothing but positive things to say about JD Byrider in Parma. Because my credit score did a big dip in the last year and a half, I had no other option but to go to a car dealership like JD by Ryder that offers credit to people in my situation. I would be lying if I didn’t say, I was scared to death because in the past, I’ve heard nothing but bad things about this company, but I have been nothing but pleasantly surprised at the way they have treated me and they go above and beyond when I have a problem with my car (which is rare). I simply needed to have a windshield wiper put on my car and was in the area, When I went in and asked how much they would charge me to put it on, (forgive me, but I don’t remember the gentleman‘s name, ((senior moment)) but he was very gracious and told me just give them a good review. It is my pleasure! He was very pleasant and put the wiper on and didn’t charge me a thing. They were very busy but he took time out to help me. I’m leaving this review just for that person, you know who you are. Thanks again!

November 11, 2025
Unprompted review
Rated 4 out of 5 stars

GoJDB!!

Everyone was really nice and helpful. They work really hard to get you the car you want and there warranty programs are impeccable!!!

February 15, 2018
Unprompted review
Rated 5 out of 5 stars

ItWas amazing

ItWas amazing they took good care of me and my vehicle thank you for having a great team of people at your service department

February 7, 2018
Unprompted review
Rated 5 out of 5 stars

My phenomenal team at JD Parma

Starting w April Smallwood, she answered my early morning call in distress that my vehicle took a crap. I was in tears and stressed she calmly invited us up to discuss our options. Zack was our sales manager and a phenomenal one. He really knows his job well. JerAmy also worked very hard on closing our deal. I can not say enough good things about my team today. Even Rhonda downstairs was so helpful and very knowledgeable in explianing the process. I am definitely looking forward to stopping in to see all their smiling faces. What a great sharp looking crew. After 9 hours we get to drive our new chevy home. Bring pay stubs and most customer's were in and out within a hour in new wheels. Way to go JD.

January 31, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

I had my Chevy Trailblazer serviced at the JD Byrider on Brookpark Road in Cleveland Ohio today. The service was very fast and I had an extremely awesome experience, especially with Ray and Rhonda. They are truly awesome people. They always treat me like family.

January 22, 2018
Unprompted review

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