Jelly Wax Reviews 

89
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight that the items are extremely easy to use, highly reliable, and wonderfully gentle even on very sensitive skin. Consumers also deeply appreciate the remarkably fast delivery times, the pleasant botanical scents, and the overall exceptional quality of the items received. However, some people mentioned experiencing unexpected skin irritation, patchy hair removal results on tougher areas, or technical malfunctions with the wax warmer device. A few individuals also noted that the provided product pouches could be slightly larger and that mastering the application process takes considerable practice and patience.

What people talk about most

Product

People report positive experiences with product, highlighting the high quality and effectiveness of the waxes... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the effective and gentle wax that... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the products are super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well, waxing isn't painless. But comparatively, this wax is less painful while still being effective? I'm still a beginner so I have not gotten perfect results, and that one is on me, but I will be or... See more

Company replied

Rated 5 out of 5 stars

I tried Jelly Wax around 2 years ago for the first time. Unlike many other waxing brands/techniques that i’ve tried, Jelly Wax is easy to use, reliable, and superrr gentle which is a game changer for... See more

Company replied

Rated 5 out of 5 stars

The product arrived incredibly fast and I was very very happy with the quality. I did a lot of research before making this decision to purchase a hard wax warmer and Jelly Wax constantly was recomme... See more

Company replied

Rated 5 out of 5 stars

The package came quick and although I struggled for whatever reason with glitches stating certain items couldn’t ship to DC. When I finally got the order through I forgot to click for the qualifying... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Welcome to Jelly Wax's Trustpilot page. We're all about redefining your waxing experience, making it as smooth as the skin you're about to unveil. 🌟 Why choose us? We're not just another waxing brand; we're a community. A community that values empowerment, affordability, and, most importantly, YOU. We're committed to delivering salon-quality results right in the comfort of your home. 🏡 But don't just take our word for it! Check out what our fabulous Jelly Wax family has to say. Your feedback helps us grow, innovate, and deliver the best waxing experience possible. So go ahead, share your thoughts, and let's make beauty routines a little less routine. 💖 With all the love and good vibes, The Jelly Wax Team


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

89 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(89)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been using Jelly Wax for a couple…

I’ve been using Jelly Wax for a couple years now, and I refuse to go back to shaving. It’s so easy to use and great quality. I recently received some of their new post wax gel and I love it! Highly recommend. ☺️

November 3, 2025
Unprompted review
Jelly Wax logo

Reply from Jelly Wax

Thank you so much for sticking with us all these years! We’re thrilled you’re loving the new post-wax gel!

Rated 5 out of 5 stars

Very helpful!

Had a small hiccup with my order and the team was very helpful and made sure that I got everything that I paid for, including the free gift. I have used the product twice already and I can say that, as a woman with facial hair from PCOS, it's a total game changer!

October 14, 2025
Jelly Wax logo

Reply from Jelly Wax

Thank you so much for sharing your experience! We’re really glad our team was able to sort things out and ensure you received everything!

It makes us so happy to hear that the product has been a game changer for you!

Rated 5 out of 5 stars

Very honest company

Very honest company! Everything they say in the ads are true.
Good reliable product, I signed up for the refill subscription.

October 8, 2025
Jelly Wax logo

Reply from Jelly Wax

Thank you so much for your kind words! We’re truly happy to hear that you’ve had a great experience and that our product delivered exactly as promised!

Rated 5 out of 5 stars

Everything arrived quickly and in…

Everything arrived quickly and in perfect condition! I have enjoyed everything I get from jelly wax, and this last package was great. Not only is the wax the best I have used, but the skincare and scrubs are amazing. I am very sensitive, so having gentle skin care that is not irritating is a must and the jelly wax products are perfect. I also don't know how they do it, but the scent of the scrubs smells AMAZING and stays on me the whole next day. As someone who has tried every other hair removal and at home waxing out there, Jelly Wax is unbeatable. AMAZING RESULTS EVERY TIME!

September 26, 2025
Jelly Wax logo

Reply from Jelly Wax

Thank you so much for this amazing review! We’re thrilled to hear your package arrived safely and that you’re loving the wax, skincare, and scrubs.

Rated 5 out of 5 stars

Good product great customer care

The package came quick and although I struggled for whatever reason with glitches stating certain items couldn’t ship to DC. When I finally got the order through I forgot to click for the qualifying free item. I reached out to customer service and they hooked me up.
My daughter is happy with the product.

October 3, 2025
Jelly Wax logo

Reply from Jelly Wax

Hi Timothy! We’re glad to hear your package arrived quickly, and we’re sorry about the glitches during checkout!

Rated 5 out of 5 stars

It’s a Christmas gift for my…

It’s a Christmas gift for my granddaughter and it’s what she wanted

September 24, 2025
Jelly Wax logo

Reply from Jelly Wax

Thank you so much for your review! How thoughtful of you, we hope your granddaughter loves the Jelly Wax!

Rated 5 out of 5 stars

2025 Wax Warmer Review

The product arrived incredibly fast and I was very very happy with the quality. I did a lot of research before making this decision to purchase a hard wax warmer and Jelly Wax constantly was recommended. Most of the reviews mentioned the temperature dial as a negative or neutral factor--I did not find that to be true at all. The dial felt secure and responsive.
I have very sensitive skin and found the wax to be nonirritating. It took a bit of trial and error to figure out which wax worked best for my hair type and being able to make my own bundle without commiting to a monthly subscription was the best for me. The scent was not unpleasant and very mild.
I would recommend this product to those who are on the fence.

August 25, 2025
Jelly Wax logo

Reply from Jelly Wax

Thank you so much for sharing your experience! We’re thrilled to hear everything arrived quickly and that both the warmer and wax worked well for your sensitive skin. We appreciate your recommendation and are glad the customizable bundle was a perfect fit!

Rated 1 out of 5 stars

going back to razors

This was the only wax I've ever used and honestly will probably be the last just because of how bad my experience was. My armpits started literally bleeding and it was so patchy on my legs. Definitely going back to the razor.

September 6, 2025
Unprompted review
Jelly Wax logo

Reply from Jelly Wax

Hi Sky! We sent you an email! We hope we can make things right for you!

Rated 5 out of 5 stars

I love the product

I love the product. I have extremely sensitive skin and a lot of allergies. I ordered the starter kit and used it right away. After my first use, I went online and placed a subscription order for more. My one request would be that you add an unscented product. I am very scent sensitive and that is the one area of concern for me.

July 28, 2025
Rated 5 out of 5 stars

The best!

Amazing product with fast and easy shipping! Definitely becoming a returning customer

June 25, 2025
Rated 4 out of 5 stars

The wax is definitely easy to use and…

The wax is definitely easy to use and does its job, however I feel that the scent of the wax is a little bit aggressive and could also be one of the reasons for irritation. I would love to see a wax that has maybe aloe or tea tree oil in it.

May 26, 2025
Rated 5 out of 5 stars

I enjoy ordering my wax

I enjoy ordering my wax. My only issue is I wish there was an option to just order wax packets and not the sticks. As I go through the wax faster than the sticks and have a large collection of sticks. Feels wasteful to me

May 26, 2025
Rated 5 out of 5 stars

Well packed

Order came in a small, well packed package, nice for environment. The wax was great for my legs, painless. Used one of the after wax soothing gels and it smelled wonderful and made my legs so soft!

April 28, 2025
Rated 5 out of 5 stars

Super good product

Super good product. Been using it for 2 weeks now; the wax never pulls the skin like other waxes, even the more sensitive parts feel find with Jelly wax!

April 28, 2025
Rated 1 out of 5 stars

The whole experience was disappointing…

The whole experience was disappointing for the price I paid. I didn't get everything in my order when it first arrived. I contacted customer service and they were able to send SOME of the items missing, but I still didn't receive everything. I definitely would not recommend ordering from them with my experience.

March 28, 2025
Rated 5 out of 5 stars

Not to be dramatic but this is life-changing...

I watched the videos and read the reviews and after asking my professional waxer pal who said this looked legit, I went for it and bought the starter kit. I have always struggled with hair management as I am biracial and light skinned with very dark, coarse hair. I am also a swimmer, so I feel pressure to stay on top of my head-to-toe hair removal routines all year round, which can take up TONS of my time and lots of products.

When I say that my jaw dropped after I made the first Jelly Wax pull on my leg...I COULD NOT BELIEVE how painless it was and how it grabbed EVERY HAIR at the root. I have never ordered a subscription so fast in my life. The hype is real, people. This might sound dramatic but I am not joking when I say that this is life changing for me. I am going to get so much time back, and I can feel more comfortable in my skin whether I want to grow it all out and vibe or remove it all safely. THANK YOU JELLY WAX :')

January 26, 2025

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