Jelly Wax Reviews 

89
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight that the items are extremely easy to use, highly reliable, and wonderfully gentle even on very sensitive skin. Consumers also deeply appreciate the remarkably fast delivery times, the pleasant botanical scents, and the overall exceptional quality of the items received. However, some people mentioned experiencing unexpected skin irritation, patchy hair removal results on tougher areas, or technical malfunctions with the wax warmer device. A few individuals also noted that the provided product pouches could be slightly larger and that mastering the application process takes considerable practice and patience.

What people talk about most

Product

People report positive experiences with product, highlighting the high quality and effectiveness of the waxes... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the effective and gentle wax that... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the products are super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well, waxing isn't painless. But comparatively, this wax is less painful while still being effective? I'm still a beginner so I have not gotten perfect results, and that one is on me, but I will be or... See more

Company replied

Rated 5 out of 5 stars

I tried Jelly Wax around 2 years ago for the first time. Unlike many other waxing brands/techniques that i’ve tried, Jelly Wax is easy to use, reliable, and superrr gentle which is a game changer for... See more

Company replied

Rated 5 out of 5 stars

The product arrived incredibly fast and I was very very happy with the quality. I did a lot of research before making this decision to purchase a hard wax warmer and Jelly Wax constantly was recomme... See more

Company replied

Rated 5 out of 5 stars

The package came quick and although I struggled for whatever reason with glitches stating certain items couldn’t ship to DC. When I finally got the order through I forgot to click for the qualifying... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Welcome to Jelly Wax's Trustpilot page. We're all about redefining your waxing experience, making it as smooth as the skin you're about to unveil. 🌟 Why choose us? We're not just another waxing brand; we're a community. A community that values empowerment, affordability, and, most importantly, YOU. We're committed to delivering salon-quality results right in the comfort of your home. 🏡 But don't just take our word for it! Check out what our fabulous Jelly Wax family has to say. Your feedback helps us grow, innovate, and deliver the best waxing experience possible. So go ahead, share your thoughts, and let's make beauty routines a little less routine. 💖 With all the love and good vibes, The Jelly Wax Team


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

89 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(89)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have ordered from this company before and will do again

I have ordered from this company before. I was happy with first order and in a pinch needed to get some wax from somewhere else and was not happy at all, it was apply multiple times and it still would not remove. This wax was a Apply 1 and done, for most areas. I will be ordering from here again.

January 27, 2025
Rated 5 out of 5 stars

Jelly Wax for the win!

I have been waxing my armpits for about 6 months now and it has been such a time saver. I would have stubble hours after shaving and with waxing my hair growth takes about 3 weeks. My hair is getting thinner and lighter as well.

December 30, 2024
Rated 5 out of 5 stars

I recently tried the Jelly Wax starter…

I recently tried the Jelly Wax starter kit, and it was a great experience! As a first-timer at home waxing, I was a bit nervous, but this kit was so user-friendly and straightforward. The instructions were clear, and honestly, it made waxing feel like a breeze. I was pleasantly surprised by how easy it was to get the hang of it right away.

However, I did notice that the wax worked best on thicker body hair rather than thinner ones, so if you're in the latter category, just keep that in mind. I'm still learning and I hope to get better as I go. Overall, if you're thinking about trying at-home waxing, I definitely recommend giving the Jelly Wax kit a shot!

December 27, 2024
Rated 5 out of 5 stars

I'm a Believer!

I saw an ad in Instagram for JellyWax and ran to the website to try it out! I bought the Beginners Kit because there was such a great deal on it. I've never waxed before but shaving and plucking hair is the absolute worst! The wax kit came as described and even provided perfect instructions and tips to help. Although im no wax pro, and I still get scared when have to pull the wax off lol, it does an AMAZING job at ONLY grabbing the hairs and not pulling off any skin. I will be buying more wax melts when it's time for a refill!

thank you JellyWax!!

September 25, 2024
Rated 5 out of 5 stars

Sugar waxing bruised me, Jelly Wax for the win!

I really enjoy this wax!!! :) I have done my legs, thighs, and armpits and what a difference from when I tried sugar waxing myself 3 years ago. Now that felt like ripping off skin and hair no matter how much cornstarch was applied. When I tried sugar waxing my armpit a few years back it absolutely bruised my armpit and I cried… Now when I used jelly wax to wax my armpit, yes it hurt like hell because it always will the first time & there was lots of hair, but my skin didn’t bruise and I didn’t cry. I did yell out every time I pulled the wax off that first time, but a loving hug and calming words from my partner really helped me push on. Three weeks later I waxed the stragglers on my armpits, I barely made a sound! When I waxed my legs and thighs it hurt a little more on the legs than the thighs in certain areas, especially right near the ankle or on the shin sometimes, but overall not bad!! Screw sugar waxing I LOVE JELLY WAX! (I understand some people’s bodies are good with sugar wax but mine isn’t. It was just a bad painful mess for me personally. I learned that sugar waxing required such a perfect not too hot not too cold environment and it wasn’t worth the pain and suffering for me personally.)

July 25, 2024
Rated 4 out of 5 stars

Love it

Nice lightweight little machine. Little bit of a learning curve for people who are inexperienced with waxing, but after a few tries I am definitely getting better with application and getting the wax to the right temperature. I’m sure it will only get easier! Glad I ordered

July 28, 2024
Jelly Wax logo

Reply from Jelly Wax

Thank you!! I definitely agree that there's a bit of a learning curve!! Smooth skin from now on :)

Rated 4 out of 5 stars

Great experience easy to use

It was easy to use and manage the heat of wax didn’t hurt that much. Really pulled
Out stubborn hairs

July 25, 2024
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Reply from Jelly Wax

Thank you!! I'm so amazed how Jelly Wax can pull stubborn hair!!

Rated 5 out of 5 stars

Highly Recommend!

I use Jelly Wax for myself, friends and my brother and we all love the products. The wax is definitely beginner friendly, affordable (especially with the subscription refills), and less painful than other wax brands I've tried! It melts faster than other brands, too, so I'm not having to wait a long time for the beads to melt. There's variety based on needs, and they all smell so nice!

July 25, 2024
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Reply from Jelly Wax

Thank you so much for your review!! We're so happy that your family and friends love it! Even your brother!

Rated 4 out of 5 stars

The product is great

The product is great. Only problem im having is with the subscription service. I can't figure out how to edit it and im getting 2 different things in the mail

May 30, 2024
Jelly Wax logo

Reply from Jelly Wax

Hi!! Thank you so much for your review! Let me send you an email to figure things out! thank you!

Rated 2 out of 5 stars

Smelled yummy but…..

Smelled wonderful! But wax doesn’t stick and grab hairs like other brands I have tried ! I made sure to follow all provided tips but even then this wax doesn’t compare in quality to others. I have used wax that could get some of the most stubborn hairs but with the jelly wax I was lucky if it got some hairs. Very patchy. Don’t recommend for Brazilians . Better use Is armpits and arms. Very patchy on legs

May 28, 2024
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Reply from Jelly Wax

Hi Diana! Thank you for your review! We'd love to help you figure out how to make the most out of your Jelly Wax! I'll send you an email. Thank you! - Alexis

Rated 5 out of 5 stars

beard-B-gone

I grow a lot of hair with PCOS, especially on my face. I was looking for a waxing solution, and I found it with Jelly Wax. it's super gentle and only hurts briefly, and it gets all the hair I want it to. my face looks so much better with this incredible tool :)

April 9, 2024
Unprompted review
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Reply from Jelly Wax

Ohh yey! Thank you so much!! Another PCOS gurlie that Jelly Wax helped :)

Rated 4 out of 5 stars

Mostly good, the melter could be better

I wish the wax melter had specific temperatures rather than just medium and high. And I wish they told you the actual right temperature to melt the wax, I'm struggling to get it correct. The packaging is nice and they give you tips not just on how to wax but what you should do to prepare and how you can care for the area after! Overall a lovely product, I think it was a worthwhile purchase.

March 25, 2024
Jelly Wax logo

Reply from Jelly Wax

Thank you so much for your review! I'll make sure to take note of your review for our product development :)

Rated 5 out of 5 stars

Changed my life

Since buying this wax kit I save so much money on waxes and always feel confident because I can wax whenever I want. I even look forward to my weekly wax because is helps with my anxiety and calms me down

March 23, 2024
Unprompted review
Jelly Wax logo

Reply from Jelly Wax

Thank you so much!! We're happy that Jelly Wax was able to help you with your anxiety :)

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