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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the pricing, noting that the advertised low prices were often misleading and significantly increased during the booking process. People also found the website problematic, citing issues with hidden fees and the inconvenience of entering details only to find out about additional charges for luggage later. Reviewers frequently encountered problems with the payment process, as many reported being charged higher amounts than initially agreed upon, or having their credit cards charged even after attempting to cancel. The booking process was a major source of frustration, with customers experiencing changes in price, airline, and flight times after making reservations. Additionally, the cancellation policy was a significant concern, as many users stated they were unable to cancel without incurring penalties or losing their initial payment.

What people talk about most

Price

Customers consistently express disappointment with pricing. Many reviewers report that initially low... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction. Customers... See more

Payment

Clients share negative opinions on payment, frequently reporting issues such as hidden charges, unexpected... See more

Booking process

Consumers find the booking process to be a source of significant dissatisfaction. Many reviewers report... See more

Cancellation

People report negative experiences with cancellation. Many reviewers express frustration with unexpected... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great site and great prices although very misleading when coming to the final payment with the extra charge for debit card transaction. Tbh criminal charges in proportion to the total amount to fee. A... See more

Rated 2 out of 5 stars

The reservation is made with one cost. You will receive an email in which you have to call. No cancellation or you lost what you already paid. If you still want to travel you will pay for higher rate... See more

Rated 1 out of 5 stars

**Rip-off alert:** The agencies behind Jetcost are deceptive. They change the price, airline, and flight time after you book. Hidden fees are everywhere. They claim you can cancel your reservation—... See more

Rated 1 out of 5 stars

Do not trust the prices they advertise. After you make a reservation and agree to their “terms and conditions,” which state that prices and availability are not guaranteed, you’ll soon receive a call... See more


Company details

  1. Flights Search Site
  2. Airline
  3. Holiday Accommodation Service
  4. Price Comparison Site
  5. Travel Agency
  6. Travel Aggregator

About Jetcost

Written by the company

Jetcost est un moteur de recherche gratuit spécialisé dans la comparaison de prix de voyages sur Internet. N’étant pas un site marchand, le comparateur Jetcost parcourt en temps réel les offres disponibles sur les différents sites de voyage et vous propose les résultats actualisés instantanément. Que vous recherchiez un vol, un séjour, un hôtel ou une location de voiture, Jetcost compare plus des centaines de compagnies aériennes et agences de voyages dans le monde entier afin de vous faire gagner du temps. En quelques clics vous trouverez les offres les moins chères selon vos critères et économiserez !

TROUVEZ LES MEILLEURES OFFRES

Il ne vous reste plus qu’à choisir votre destination !


Contact info

2.5

Poor

TrustScore 2.5 out of 5

4K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam

Jetcost allowing scammers too.
Thebestticketfare.co.uk is big scam.
Shows cheap tickets and take money and later asking for extra money.They don't accept AMEX and PayPal though they do marketing as they accepts all cards includind AMEX & Paypal. Beware and avoide thebestticketfare.co.uk and avoid Jetcost too if they don't restrict scammers like thebestticketfare.co.uk

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

JETCOST free market for scam

JETCOST is not !!! An travel agency , they only show estimated prices, this causes a free market for scam providers
JETCOST, DOESNOT FILTER THIS MARKET
Please be aware that you will be scammed via the website due to no filter

expertosenvuelo
This as example!!!!! Scam provider

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

experts in scams- Attention ce sont de vrais arnaqueurs

Attention, ce sont des experts en arnaque, je déconseille de reserver sur ce site sinon vous allez le regretter. Le prix affiché n'est le vrai prix qu'ils demandent, après quelques jours on va vous contacter pour vous dire que vous devriez payer un montant supplémentaire de plus de 500 $ pour une raison ou une autre, et si vous leur demandez de canceler votre vol et vous rembourser on vous dira trop tard on peut pas car vous avez déjà réservé, on vous obligera donc à payer le montant supp.

they are experts in scams, I don't recommend booking on this site otherwise you will regret it. The price displayed is not the real price they ask, after a few days you will be contacted to tell you that you have to pay an additional amount of more than $ 500 for one reason or another, and if you ask them to cancel your flight and refund you, they will tell you too late we can't because you already booked, you just have to pay the additional amount.

August 4, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! They redirect the page to Click2Book.US and they tried to overcharge $200 on each ticket or move dates…even when they said tickets were ✅ ….it looks like the prices don’t!

July 31, 2024
Unprompted review
Rated 1 out of 5 stars

Extremely fraudulent website

Extremely fraudulent website. They book a lot of flights with flight aware who are a number 1 fraudulent site. Took payment and then stated there were no seats on the flight and therefore wanted £1000 more. I have never dealt with such a dodgy site before in my life

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

Rip-off

Rip-off. Cheap prices increase in the last booking step significantly (depending on payment method). Absolutely dishonest

June 18, 2024
Unprompted review

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