Found Jetpak via a google maps search and after connecting with one of their sales team via LinkedIn, i arranged a Sweden to Sweden courier job for one of our Global clients. Job was completed as requ... See more
Company replied
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See what reviewers are saying
We had an emergency situation with a shipment by plane to Norway where there were quite a few obstacles. But we experienced very professional treatment. The department at Kystvejen in Kastrup was just... See more
Company replied
their delivery drivers have their faces buried deep in their phones. no wonder your packages take ages to get there.
Company replied
My wife ordered an electrical bike for my 50th birthday. It was a rush order, and with a request to deliver at a particular day, ie the day of the party. Jetpak got out of their way to accommodate and... See more
Company replied
Company details
- Courier Service
- also in
- Courier and Delivery Service
- Delivery Service
- Distribution Service
- Freight Forwarding Service
- Logistics Service
Information provided by various external sources
We provide fast, precise, reliable and easy to use door-to-door delivery services 24/7/365 within all of Europe. We have an international point-to-point network comprising more than 150 locations, access to over 700 vehicles and extensive air route network of more than 3 800 flights every 24 hours.
Contact info
Tornvägen 17 A, 190 60 , Stockholm-Arlanda, Sweden
- +46 77 570 00 00
- kundservice@jetpak.se
- www.jetpak.com
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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The shipment was delivered one day late
May 13, 2025
Reply from Jetpak Group AB
Dear Rune,
Thank you for your feedback.
This shipment was booked on the 12th of May, on our next day product. Pickup 12.05, and delivery before 16:00/13.05. Shipment was delivered 08:29/13.05.
Frank / Jetpak
Reply from Jetpak Group AB
Hi Vitalis,
We appreciate your kind words and are glad to hear that you had a positive experience with our service. We strive to provide our customers with timely and reliable delivery updates, and we're happy to know that we met your expectations. Thank you for choosing Jetpak.
Kind regards
Rasmus // Jetpak
Reply from Jetpak Group AB
Hi Nina,
We appreciate your kind words and are thrilled to hear you found our service quick and safe. Thank you for choosing Jetpak.
Kind regards
Rasmus // Jetpak
Great service - only reliable shipper of exposed film
Tried many other freight companies, but Jetpak were the only reliable shipper of exposed film
May 6, 2025
Reply from Jetpak Group AB
Hi Jonas,
We appreciate your kind words and are glad to hear that you found our services reliable for shipping exposed film. We strive to provide the best possible experience for our customers and are always working to improve our services. Thank you for choosing Jetpak.
Kind regards
Rasmus // Jetpak
Give excellent and fast service.
May 2, 2025
Reply from Jetpak Group AB
Hi Stina,
Thank you for your kind words. We are delighted to hear that you received excellent and fast service. We strive to provide our customers with the best possible experience. Thank you for choosing Jetpak.
Kind regards
Rasmus // Jetpak
Reply from Jetpak Group AB
Hi Svein,
Thank you for your kind words! We're so glad you found our information helpful and that you had a positive experience with our staff. We appreciate your feedback.
Kind regards
Rasmus // Jetpak
Reply from Jetpak Group AB
Hi Erik,
We're glad to hear that your order arrived on time and that your customer were happy with the driver. Thank you for taking the time to share your positive feedback.
Kind regards
Rasmus // Jetpak
Decent work
The delivery guys could not use the ringbell at the entrance. They did a decent job otherwise.
May 2, 2025
Reply from Jetpak Group AB
Hi Vali,
We understand your frustration with the delivery experience. We appreciate you acknowledging the delivery team's efforts in other aspects. We will share your feedback with our delivery team to ensure a smoother experience for future deliveries. Thank you for choosing Jetpak.
Kind regards
Rasmus // Jetpak
First time I have used Jetpak
First time I have used Jetpak. Customerservice, paying and information that my sending had been delivered, everything worked out very well. Thank you!
April 29, 2025
Reply from Jetpak Group AB
Hi Ritva,
Thank you for your kind words! We're thrilled to hear that your first experience with Jetpak was positive. We strive to provide our customers with a seamless and reliable service, and we're happy that you found our customer service, payment process, and delivery updates to be helpful.
Kind regards.
Rasmus // Jetpak
Excellent telephone service
Kind and helpful encounters through phone conversations. Easy to get in contact with a real person. Quick delivery.
April 28, 2025
Reply from Jetpak Group AB
Hi Karin,
We are so happy to hear that you had a positive experience with our company. We appreciate your kind words about our customer service team and our quick delivery times. We strive to provide our customers with the best possible experience, and we are glad to hear that we were able to meet your expectations.
Kind regards.
Rasmus // Jetpak
Reply from Jetpak Group AB
Hi Åsa,
We're so glad to hear you had a positive experience! We strive to provide quick, simple, and timely service, and we're happy to know we met your expectations. Thank you for choosing Jetpak.
Kind regards,
Rasmus // Jetpak
Reply from Jetpak Group AB
Hi Magnus,
We appreciate your kind words and are glad to hear you were satisfied with the service. Thank you for choosing Jetpak.
Kind regards
Rasmus // Jetpak
So helpful and efficient
So helpful and efficient! Needed urgent transport of surgical equipment and Jetpack made it happen!
April 24, 2025
Reply from Jetpak Group AB
Hi Bo,
We are thrilled to hear about your positive experience with our services. We understand the importance of timely and reliable transportation, especially when it comes to medical equipment. We strive to provide our customers with the best possible service, and we are glad that we were able to meet your urgent needs. Thank you for choosing Jetpak.
Kind regards
Rasmus // Jetpak
Quick and easy to book the delivery
Quick and easy to book the delivery. The pick-up was also very fast.
April 23, 2025
Reply from Jetpak Group AB
Hi Jan,
We appreciate your kind words! We're thrilled to hear that you found our booking and pick-up process convenient. We strive to make our services as smooth and efficient as possible. Thank you for choosing Jetpak.
Kind regards
Rasmus // Jetpak
Reliant & fast
Great communication, quick reply and delivery on time with good pricing.
April 23, 2025
Reply from Jetpak Group AB
Hi Emy,
Thank you for your kind words! We appreciate your positive feedback and are glad you had a positive experience with our communication, delivery, and pricing. Thank you for choosing Jetpak.
Kind regards.
Rasmus // Jetpak
Reply from Jetpak Group AB
Hi Sami,
Thank you for your kind words! We appreciate your feedback and are glad to hear you found our service flexible and reliable.
Kind regards,
Rasmus // Jetpak
Reply from Jetpak Group AB
Hi Odd,
We understand your frustration with the late delivery. We strive to provide timely service and apologize for the inconvenience this caused. We appreciate your feedback and will use it to improve our communication processes.
Kind regards
Rasmus // Jetpak
We received excellent service on an…
We received excellent service on an important package. Package was very well wrapped and arrived on time
April 9, 2025
Reply from Jetpak Group AB
Hi Craig,
Thank you for your kind words. We are thrilled to hear you received excellent service and that your package arrived safely and on time. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Thank you for choosing Jetpak.
Kind regards
Rasmus // Jetpak
Reply from Jetpak Group AB
Hi Per.
Thank you for your kind words. We're delighted to hear you were pleased with the speed of delivery. Thank you for choosing Jetpak.
Kind regards
Rasmus // Jetpak
fast and easy
fast and easy
I urgently needed a small package to be delivered in a day from one part of the country to the other. Good fast easy service.
April 8, 2025
Reply from Jetpak Group AB
Hi Asdis,
We appreciate your kind words and are glad to hear that our service met your urgent needs. We strive to provide fast and reliable delivery options for our customers. Thank you for choosing Jetpak.
Kind regards
Rasmus // Jetpak
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