jewellerybox.co.uk Reviews 

2,095
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, the wonderful protective packaging, and the very wide range of available jewelry options. Consumers mention that the overall product quality is truly outstanding, prices remain very affordable, and customer support teams respond promptly with genuinely helpful solutions for any questions. Many buyers truly enjoy wearing these delicate and stylish pieces for daily use or special occasions without experiencing any major difficulties. Some reviewers were not happy with sizing discrepancies, stating they occasionally received incorrect measurements or items that simply did not fit properly.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the beautiful designs, great... See more

Quality

Users describe positive interactions with quality, consistently highlighting the excellent craftsmanship and... See more

Customer service

Customers had positive experiences with customer service, noting that support was prompt, warm, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive super speedily and... See more

Order

Consumers find order to be positive, highlighting straightforward online ordering and fast delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a 9ct gold personalised name necklace from Jewellerybox. The website was really easy to use and make my preferences. The order was despatched really quickly. Arrived very well packaged. And ar... See more

Rated 5 out of 5 stars

I absolutely love JewelleryBox because I have never been disappointed. I adore the rings, bracelets, and earrings that I’ve got from them. As someone who is allergic to much of the metals used in jewe... See more

Rated 5 out of 5 stars

Great website, very easy to use and lots of lovely jewellery to choose from. After advice from customer service I bought a beautiful silver ring, sizing was perfect, it's very comfy, quality is great... See more

Rated 5 out of 5 stars

Ordered from Jewellerybox on numerous occassion.Love that there is a wide range of jewellery options to choose from ....the site is super easy to navigate & delivery is very quick ! Never had any iss... See more


Company details

  1. Jewelry Store

Written by the company

We like to keep things clean, simple and fun by offering fashionable essentials for anyone's jewellery collection, with a price tag that won’t make you blush. We want to break down the barriers between fine jewellery and fashion jewellery and prove that you can fill your cupboards with fantastic gold and silver pieces for the same price as high street costume jewellery. We are constantly adding to our range to keep you updated on the best new styles together with some absolute staples. If you have any questions or suggestions we would love to hear from you. You’ll find our UK customer service team polite, helpful and knowledgeable. You won’t get held in a queue or put on hold, and you can order as easily on the phone as you can on our site.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(2,095)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, delivered next day, lovely choice of gifts for all occasions

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

I did have an issue with my original…

I did have an issue with my original order I ordered a nose stud which never got delivered I got in touch with jewellery box and they sent me out a replacement within 2 days and I'm happy with their response I will be ordering from these again thankyou jewellery box

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

I'm giving 5 stars because the whole…

I'm giving 5 stars because the whole process was so straightforward, they have a great range of jewellery ordering was so simple and delivery so fast. The quality of jewellery is good and well worth the money, will be using them a lot now. I highly recommend them 👌

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful rose gold cross pendant

I ordered a rose gold plate cross pendant for my faith. It arrived next day. It is absolutely beautiful. The colour of the rose gold is perfect. I had a small query with customer service and they answered immediately, so rare now. The packaging was lovely, ideal for gifting. I have tried many other rose gold plate cross pendants, and none have been as stunning as this one, it really made my day when I received it
I will be ordering more from this company, also such good value for money.
Thank you

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience and lovely item

Great experience and lovely items. I bought a hand chain and was looking for something longlasting which is not too expensive and this was the perfect place, it's sterling silver so won't loose it's colour and only £10! Lovely

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Delighted with purchase.

Bought a gold chain for my wife's necklace. She is absolutely delighted with it. Great quality, easily ordered, and promptly delivered. Would highly recommend jewellery box.co.uk
Thanks for a great service.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely gift.

Had a beautiful little bracelet personalised for my daughter. The service was very fast and efficient and the product was gorgeous. The gift tag I had personalised was really lovely too. Will definitely purchase again.

October 20, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing jewellery

Easy to navigate, very affordable and super quick delivery! Loads of choices, perfect for all occasions.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

When you buy jewellery as gifts, but end up keeping them... 🤭

I am delighted with my recent purchases from Jewellery Box- The quality, uniqueness and service exceeded my expectations. I have received so many compliments about my delicate nd pretty bracelets, I felt confident to buy as gifts for friends... I know they will love them as much as I do! I recommend this business, not only for their products, but for their great customer service and care in packaging, delivery and attention towards my enquiry. I look forward to my next purchase!

October 24, 2024
Unprompted review

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