Item exactly how described and prompt efficient delivery service. I was worried as I had not heard of them before but took the chance as the item was double the prove on eBay. No issues whatsoever and... See more
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I would have given 5 stars but I had paid extra postage for next day delivery. When it had not arrived after 3 days I contacted The Jewellery Depot and they apologised as they had mistakenly sent my o... See more
Company replied
Very good customer service, had to call as could not get access to the account setting and tracking. Very friendly item arrived swiftly and well packaged. Will buy from them again
Company replied
Slightly smaller than I thought from the picture but otherwise lovely bracelet and quick delivery. Would order from them again
Company details
Information provided by various external sources
Welcome to Jewellery Depot, an online jewellery store with a passion for bringing you the latest trends from the hottest brands. Discover cute charms from Nomination, boho stacking bracelets from ChloBo and sparkling treasures from Swarovski... all available with free delivery in the UK! Established in 2019, we're rapidly growing and determined to put a fresh take on the online jewellery shopping experience for people everywhere.
Contact info
My order didn’t come on time
My order didn’t come on time and I’m stilll waitin for my jewellery to come
Absolute shambles
Absolute shambles. I ordered a charm and they sent me the wrong charm and WILL NOT refund me. I do not recommend ordering from this website and I will never order from here again. Also if you do choose to order from this website and they send you the wrong item please be warned that the customer service that they provide only cares about keeping your money therefore I wouldn’t even waste your breath. ABSOLUTELY TERRIBLE AND I WOULD NOT RECOMMEND!
Great product and fast delivery.
I purchased a diamond necklace for my…
I purchased a diamond necklace for my partner and the quality is brilliant. Great delivery and 1 class customer service.
Slightly smaller than I thought from…
Slightly smaller than I thought from the picture but otherwise lovely bracelet and quick delivery. Would order from them again
Quick delivery couldn’t fault it
Received in time for Christmas at very…
Received in time for Christmas at very short notice and very happy with the item.
I have emailed the jewellery depot and…
I have emailed the jewellery depot and not received a response regarding my order which still hasn’t arrived.
Arrived quick
Excellent to deal with and charms arrived very quickly. Thanks will definitely use again
Lovely quality item perfect gift great
Lovely quality item perfect gift great communication with costumer service 5****
This was a quick and easy site to use…
This was a quick and easy site to use defo will use again thks
Delivery was ridiculous and didnt even…
Delivery was ridiculous and didnt even wrap the charms or bracelet
Absolutely love this ring
Absolutely love this ring. Quick delivery. Excellent from start to finish.
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