Jewellery Depot Reviews 

48
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Item exactly how described and prompt efficient delivery service. I was worried as I had not heard of them before but took the chance as the item was double the prove on eBay. No issues whatsoever and... See more

Rated 4 out of 5 stars

I would have given 5 stars but I had paid extra postage for next day delivery. When it had not arrived after 3 days I contacted The Jewellery Depot and they apologised as they had mistakenly sent my o... See more

Company replied

Rated 5 out of 5 stars

Very good customer service, had to call as could not get access to the account setting and tracking. Very friendly item arrived swiftly and well packaged. Will buy from them again

Company replied

Rated 4 out of 5 stars

Slightly smaller than I thought from the picture but otherwise lovely bracelet and quick delivery. Would order from them again

Company details

  1. Jewelry Store

Information provided by various external sources

Welcome to Jewellery Depot, an online jewellery store with a passion for bringing you the latest trends from the hottest brands. Discover cute charms from Nomination, boho stacking bracelets from ChloBo and sparkling treasures from Swarovski... all available with free delivery in the UK! Established in 2019, we're rapidly growing and determined to put a fresh take on the online jewellery shopping experience for people everywhere.


Contact info

4.2

Great

TrustScore 4 out of 5

48 reviews

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4.2

All reviews

(48)

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Rated 4 out of 5 stars

I would have given 5 stars but I had…

I would have given 5 stars but I had paid extra postage for next day delivery. When it had not arrived after 3 days I contacted The Jewellery Depot and they apologised as they had mistakenly sent my order by regular post. They apologised and immediately refunded the postage. Luckily my order arrived on the day of my twin sisters birthday so a happy ending was had. Would definitely order from them again.

May 12, 2020
Unprompted review
Jewellery Depot logo

Reply from Jewellery Depot

Hi Judith, thanks so much for the feedback! We're happy to hear that your order got there on time in the end, and hope your sister loved her gift :)
- Abby

Rated 5 out of 5 stars

Kiani

Excellent...

May 12, 2020
Unprompted review
Jewellery Depot logo

Reply from Jewellery Depot

Hi Nabeel, thanks so much for the positive feedback! Any questions at all please get in touch.
- Abby

Rated 5 out of 5 stars

Really pleased with the bracelet I…

Really pleased with the bracelet I bought as s present. Good service and delivery was right on tine.

April 29, 2020
Unprompted review
Jewellery Depot logo

Reply from Jewellery Depot

Hi there, thanks so much for the positive feedback! Glad to hear you were happy with your bracelet. Don't hesitate to get in touch if you need anything else in future.
- Abby

Rated 5 out of 5 stars

Very happy and would come back for more

April 28, 2020
Unprompted review
Jewellery Depot logo

Reply from Jewellery Depot

Hi Melanie, thanks so much for the positive feedback! We look forward to you coming back in future. Any further assistance please don't hesitate to contact us!
- Abby

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