Jkoutdoors Reviews 

151
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have ordered a lot of tackle from jk outdoors and it is always great quality and delivery time is second to none. I have recently had a fault with a product but they handled it wonderfully after a e... See more

Rated 5 out of 5 stars

I ordered from JK Outdoors because they had the items I was looking for at a competitive price. Everything I ordered was in stock and despatched quickly. Unfortunately the zip on a fishing bag had bee... See more

Rated 5 out of 5 stars

My dealings with this company has been great, whenever i had any issues i received great customer service. They also got back to me swiftly and dealt with my queries swiftly. I ordered an item that ca... See more

Rated 5 out of 5 stars

Ordered couple items from jk one a ngt net turned up in couple days great I contacted jk about the other item quick reply that same day said other item being sent out etc didn’t turn up Week later c... See more


Contact info

4.8

Excellent

TrustScore 5 out of 5

151 reviews

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4.8

All reviews

(151)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered a hoody without reading all the…

Ordered a hoody without reading all the notes , they added it comes up a bit smaller , emailed them and they replied rapidly saying they had amended the order !
Would defo use again
Many thanks

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Recently ordered a Hoody for my partner - as I wasn’t sure of the sizing I ordered 2 different sizes which arrived on time

Once we’d decided I contacted to ask about returning - the response was quick and helpful

Goods were returned and the refund issued immediately

Very helpful and great customer service - would definitely order again …. Thankyou

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

One of the best customer services I’ve…

One of the best customer services I’ve had the pleasure of speaking to. Orders get processed relatively fast, I did have some issues with delivery, when I emailed I got a response back from Becky, very helpful and clear. She offered 2 options to resolve the issue and had sent off my replacement within 24hours of me speaking with her.
Highly recommended and the products are spot on!

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful

Wonderful. Very fast delivery and prompt communication when I had a query. Would use again. Recommended!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

All round great experience

Great products, great price and great communication. Had a minor delivery issue but sorted quickly with good communication. Will definitely be using these guys again in the future.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great!

My item arrived very quickly but was unfortunately too small. The company were very helpful and raised an order for an exchange with absolutely no issue. Great service, thank you.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Best Service Experience

10/10 Best Service Experience
I purchased a set of ngt bite alarms for jk outdoors and they arived very quick.
Unfortunatly the reciver devoloped a fault and still under waranty, i emailed jk outdoors about this and a couple hours later they replied saying that they have sent me a new set with a retun label to send the old ones back.
This is hands down the best service i have ever recived from any company/business.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered two reels

I ordered two reels, unfortunately one come in a slightly damaged box and the reel was faulty. I emailed to let them know and they was quick to respond and helped me out very quickly. They sent me out a brand new one. It arrived today. Very satisfied. Great communication and quick delivery.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding!!!

Ordered an item on a sunday,not expecting delivery until at least wed's.got home from work on Monday to find item delivered. Absolutely spot on service from these guys.
Very happy

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very satisfied with my purchase

I purchased my item from JK Outdoors as it was the best price on the internet. My item arrived promptly, sadly it didn’t fit well so I ordered the next size up which also arrived next day. I was refunded for the first item promptly after it was received. Can’t fault the customer service.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was outstanding

Customer service was outstanding, I made an error on ordering and they were fantastic and sent order out again. Then replaced an item which was damaged with no issues at all. Products that arrived were great quality.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

i buy fishing items from a few…

i buy fishing items from a few companies, recently i have found JKoutdoors and their NGT items, the quality of the items is good quality and very reasonably priced also, on the occasion that i had an issue with a small fault to an item, staff dealt with it immediately and professionally, cannot find better customer service in my opinion, keep up the good work

September 16, 2025
Unprompted review

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