Absolutely incredible value. Back in the day there was Lepin. But these days there are more products. But I got the Anubis set. It came in 3 days. And the the unboxing alone was 10/10 better than Lego... See more
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JMBricklayer has done it Again!! I just finished the JMBricklayer Parrot, and let me tell you its Awesome.The detail, innovative bricks and assembly are by far better than everyone else in the Indu... See more
Company replied
Easy ordering, ordered Sunday evening - arrived Monday morning. Quality so far has been excellent! No skimpy dressing - full number of cannons! amazing detail and simple surpassed my expectations... See more
Company replied
The site could definitely look a little more official. I honestly was hesitant putting a credit card in at first because the site is very underdeveloped. It is easy enough to navigate though. I also... See more
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Company details
About JMBricklayer
Written by the company
JMBricklayer is a brand that specializes in selling Lego-compatible building block sets for ages 14 and up. Whether you are a novice, an enthusiast, a seasoned player, a reviewer, or a MOC designer, our doors are open for you!
What We Offer:
1. A minimum discount of 15%: "JMBVIP15%" (applicable to all non-discounted items within our online store), and you can also request discounts for our Amazon stores in the US, DE, UK, and CA by messaging us.
2. Monthly discounts of up to 35%: outstanding deals throughout the month to help you save big and shop happily.
3. Maximum discount of 60%: a reward for our top 2 & 3 position monthly group contributors.
4. Free prizes: awarded to our top 1 group contributor and monthly giveaway winners.
5. Free newly-released products: sign up to become a JMB member to enjoy the benefits. (https://bit.ly/42BunR1)
Let's delve into the world of building blocks 🧱🧱 and beyond
What We Offer:
1. A minimum discount of 15%: "JMBVIP15%" (applicable to all non-discounted items within our online store), and you can also request discounts for our Amazon stores in the US, DE, UK, and CA by messaging us.
2. Monthly discounts of up to 35%: outstanding deals throughout the month to help you save big and shop happily.
3. Maximum discount of 60%: a reward for our top 2 & 3 position monthly group contributors.
4. Free prizes: awarded to our top 1 group contributor and monthly giveaway winners.
5. Free newly-released products: sign up to become a JMB member to enjoy the benefits. (https://bit.ly/42BunR1)
Let's delve into the world of building blocks 🧱🧱 and beyond
Contact info
Room301B306, Yousuowei Building, No.2000, Jiaxian Road, Gangtou Community, Bantian Street, Longgang District, Shenzhen, CN 518129, 518129, shenzhen, China
- +86 755 28364041
- support@jmbricklayer.com
- www.jmbricklayer.com
4.2
Great
308 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website is easy to use
Website is easy to use. There are a lot of ways to get and earn discounts. Items came within a few days of ordering nicely packaged.
May 30, 2024
Reply from JMBricklayer
Thank you for your positive feedback!
We're delighted to hear that you found our website easy to use and appreciated the various ways to get and earn discounts. It's also great to know that your items arrived within a few days and were nicely packaged.
We look forward to serving you again!
Reply from JMBricklayer
Thank you for your comment!
We're glad to hear that you had a positive experience with our shop. Providing excellent customer service and fast delivery is our priority.
We look forward to serving you again in the future. Thank you for your support!
Reply from JMBricklayer
Thank you for your feedback!
We are glad to hear that you found our company helpful and our products awesome. We are committed to providing more excellent service and top-notch products in the future.
Let us know if there's anything else we can assist you with!
Reply from JMBricklayer
Thank you for your positive feedback!
We're delighted to hear you were satisfied with our products and delivery speed.
We look forward to serving you again!
Reply from JMBricklayer
Thank you for your positive feedback!
We will continue to strive for fast and easy shipping. We look forward to serving you again!
Reply from JMBricklayer
Thank you for your feedback. We're glad to hear that you found our product to be very nice overall. We apologize for any difficulty you experienced in keeping the trees together. Your input is valuable to us as we continuously work to improve our products. If you have any further feedback or need assistance, please don't hesitate to reach out to us. We appreciate your support!
This is an amazing "off brand" brick set
This is an amazing "off brand" brick building set. My 9 year old son said the directions were easy to follow and had good pictures to show brick placement. The amount of structures included in this set was really amazing for the price. We would definitely purchase from here again! Very happy. I submitted a question, and customer service was prompt in their response. Thank you!
May 21, 2024
Reply from JMBricklayer
Thank you for your wonderful review! We are thrilled to hear that you and your son enjoyed our brick building set and found the instructions easy to follow.
It's great to know that the variety of structures and the value for the price met your expectations. We're also pleased that our customer service team was able to assist you promptly. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you for your support!
Delivery was fast but couple other issues
Delivery was fast.
I ordered the mechanical part and the remote control race car.
I was disappointed with a couple of things.
Parts parrot was an OK build.
My free gift was the dinosaurs which was a huge disappointment after hours working on it. I had the body, legs, tail and head completed but when I went to connect on the last 2-3 steps it kept coming apart. I had to give up.
Working on the car now and a few of the technic pins are very tight and hard to get in. One broke and I had a spare on hand but I had to use pliers and hammer at least three in already. Only about 20% built and hoping the rest goes ok and it works. Also the stickers are all mislabeled.
May 18, 2024
Reply from JMBricklayer
Thank you for your detailed feedback. We're glad to hear that you were pleased with the fast delivery.
We apologize for the issues you encountered with the mechanical part and the remote control race car. Your experience with the free gift dinosaur build, and we regret any frustration caused. We've talked to the techs about it.
Regarding the tight technic pins and mislabeled stickers, we understand how this can affect the building experience, and we appreciate you bringing this to our attention. Please do not worry, our support team will email you. They would be happy to assist you with any replacement parts and further support. We will provided a satisfactory solution.
We are committed to improving our products and services continuously and hope to provide a better experience in the future.
Free shipping and points are great
Free shipping and points are great, I love this place. Brick quality is very high.
May 16, 2024
Reply from JMBricklayer
Thank you for your feedback! We are delighted to hear that you appreciate our free shipping and rewards points program. We are also pleased that you are satisfied with the quality of our bricks.
Your satisfaction is important to us, In the future, we will continuously improve our service and product quality. and we look forward to continuing to serve you.
Reply from JMBricklayer
Thank you for your positive feedback and recommendation. We are delighted to hear that you are satisfied with our kits and service. Your support is greatly appreciated.
If you have any further comments or need assistance, please do not hesitate to reach out to us.
Rock Starsl
They are always very helpful, when I ask questions. They are always pleasant and very knowledgeable
May 8, 2024
Reply from JMBricklayer
Thank you so much for your feedback and comment! We’re thrilled to hear that you find our team helpful, pleasant, and knowledgeable.
Your satisfaction is our top priority, and we’re always here to assist you with any questions you may have. We appreciate your support and look forward to serving you again!
Reply from JMBricklayer
Thank you for your feedback and comment.
We appreciate your recognition of the quality of our products and our customer service. In the future, We strive to continually enhance our offerings and ensure customer satisfaction.
If you have any further comments or suggestions on how we can improve, please feel free to let us know.
Awesome builds
Awesome builds, shipping moderate other than that way cheaper than name brand L&^%% if u get the hint...More BANG for ur buck
April 26, 2024
Reply from JMBricklayer
Thank you for your fantastic feedback!
We're glad to hear you enjoy our builds and find them a great value. We always strive to provide the best quality at a competitive price.
If you have any further comments or need assistance, feel free to reach out. Happy building!
The site could definitely look a little…
The site could definitely look a little more official. I honestly was hesitant putting a credit card in at first because the site is very underdeveloped. It is easy enough to navigate though. I also think there shouldn't be a fantastical idea theme that has a bunch of random themes under it. I missed out on seeing those sets because I never clicked to open it up. The site itself could definitely be better!
May 3, 2024
Reply from JMBricklayer
Thank you for your feedback! We appreciate your honest review.
We understand your concerns about the site's appearance and navigation. We'll take your suggestions into account to improve the overall user experience and make the site more professional and user-friendly. Your input helps us to continuously enhance our services.
If you have any further suggestions or concerns, please feel free to reach out to us. We're committed to providing the best experience possible for our customers.
I had 3 items on this order
I had 3 items on this order. One out of the three was the wrong item. I reached out and they have not resolved the issue after telling me they were goong to look into it. Still waiting almost 3weeks now and nothing. I have reached out again and nothing.
May 1, 2024
Reply from JMBricklayer
Thank you for your feedback and comments.We are sorry for the bad experience cuased.
We have investigated the issues you mentioned. On May 6th, we received your first email inquiring about the order status, our support customer team responded within 24 hours by email. Similarly, in May 9th, we also received your second email, and our support team replied within 24 hours by email. On May 14th, we received your third email, our customer manager Shmey sent you an email via vip@JMBricklayer.com. Have you received the email we send to you? If not, please check your spam folder.
As for the wrong item you received, please do not worry, it not the wrong item, it is the free gift we send to you. The remaing one product you purchased is unavailable on US Amazon, it has been arrange for shipping to you from China.
We apologize for any inconvenience caused and appreciate your understanding. Our customer manager will send you an email shortly, so please check your inbox. Thank you again for your understanding and patience.
Great company, great customer support
JMBricklayer has a very great customer and partner support and provides a very large and varied product range. I would recommend this company without hesitation.
April 25, 2024
Reply from JMBricklayer
Thank you for your positive feedback and recommendation!
We take pride in offering excellent customer and partner support, as well as a wide range of products. We're delighted to hear that you had a great experience with JMBricklayer.
If you need any further assistance or have any suggestions, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!
I experienced customer service.
I ordered several sets. After completion of the payment I received an email that two sets weren't available at that moment. The company made an attractive offer instead. I'm pleased with the commercial solution but it took a lot of emailing and time! Bottom line: in my experience they strive towards good customer service. To me that's the most important.
April 28, 2024
Reply from JMBricklayer
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the sets out of stock after payment.
We're glad to hear that you found our commercial solution attractive and that we could resolve the issue satisfactorily. We appreciate your feedback and understand the importance of good customer service.
If there's anything else we can assist you with, please let us know. Your satisfaction is our priority, and we look forward to serving you better in the future.
Fast and safe shipping along with bonus…
Fast and safe shipping along with bonus freebies! Love this company!
April 19, 2024
Reply from JMBricklayer
Thank you for your feedback! We're glad to hear that you appreciated our fast and secure shipping, as well as the bonus freebies.
We strive to provide the best experience possible for our customers, and we're delighted that you love our company. If you have any further comments or suggestions, feel free to share them with us.
Your satisfaction is our priority, and we look forward to serving you again in the future!
I have been so impressed since finding this fun company!
I have been so impressed since finding JMBricklayer as most of all it's so much fun for me and all of my family and this is a company that we can trust and they care about customer service which is rare these days. The products are awesome quality and there is something for everyone. I'm so glad that I came across this enjoyable site!
April 25, 2024
Reply from JMBricklayer
Thank you so much for your feedback and comment! We are thrilled to hear that you and your family have been enjoying our products and that JMBricklayer has left a positive impression on you.
We take pride in delivering excellent customer service and offering a wide range of high-quality products for everyone to enjoy. Your trust and satisfaction mean the world to us, and we are grateful for your support. We look forward to continuing to provide you with an enjoyable shopping experience!
If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!
Good alternative to LEGO
Have bought alternatives to Lego before. All had many missing pieces.
Thought I would try JMBricklayer
Bought the warship and was impressed by the detail. All parts and pieces were in package.
Might add though. The base has a sticker with BASEMARCK
BATTLESHIP.
(Maybe it is a play on words? But for future, maybe had a Bismarch sticker as that is what the ship is supposed to be.
Besides that. I will probably buy another JMBRICKLAYER set
April 18, 2024
Reply from JMBricklayer
Thank you for choosing JMBricklayer and sharing your experience with us!
We're thrilled to hear that you were impressed with the detail and that all parts were included in the package. We appreciate your feedback regarding the sticker on the base and will definitely take it into consideration for future sets.
We look forward to having you as a returning customer and hope you continue to enjoy our products.
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