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JobLeadsReviews 

21,117
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 3,385 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service to be excellent, providing real opportunities and clear, easy-to-apply job listings. The staff, particularly those involved in resume reviews, received high praise for their helpfulness, professionalism, and detailed feedback, which significantly improved users' resumes. Reviewers appreciated the comprehensive and insightful advice, noting that it made them more confident in their job search and resume creation. However, some people were dissatisfied with the subscription model, citing issues with unexpected charges, difficulty canceling trials, and a lack of transparency regarding renewal terms. Additionally, a few users felt the website redirected them to external sites for job applications and that the job listings were often available for free elsewhere, leading to questions about the value of the paid service.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the free resume review and job... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and recommending it to... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism and helpfulness in... See more

Subscription

Users describe negative interactions with subscription, often reporting unexpected charges and automatic... See more

Website

Clients share ambiguous opinions on the website, with some reviewers praising its user-friendly interface and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

JobLeads helped me find remote admin + data entry jobs in South Africa. The job listings were clear and easy to apply for. I liked that they show the company name and requirements upfront. It saved... See more

Company replied

Rated 5 out of 5 stars

the expert reviews are aligned with other recruiters reviews of my CV . This validates that i have gotten 90% of the things on my CV right. The most valuable part of the evaluation is probably how ATS... See more

Company replied

Rated 5 out of 5 stars

I have just signed up with JobLeads and have found them to be very proactive, already providing a wealth of information from a few career related questions. The analysis on the gruelling job search wa... See more

Company replied

Rated 5 out of 5 stars

The feedback I received for my resume overview was great. The tips and suggestions are exactly the kinds of things that have held me back from applying because I didn't think my resume would get past... See more

Company replied


Company details

  1. Career Coach
  2. Career and Education Provider
  3. Career Guidance Service
  4. Employment Consultant
  5. Recruitment Service
  6. Resume Service

Written by the company

JobLeads is a digital career coach enabling professionals worldwide to get the job they desire. Our mission is to digitalize all aspects of career coaching to make it accessible and affordable for every professional.

14-day Full Access

Money-Back Guarantee

Never miss a relevant job with over 400,000 sources available. Access every job from 45,802+ headhunters. Connect with all relevant headhunters in your field. Access all job-seeker MasterClasses created by career experts. Attend all webinars to learn about every aspect of a successful job search. Unlimited access to guides, workbooks, and powerful templates. If you are unhappy for any reason during the first 14 days, just let us know – we’ll refund your money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

21K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.5

All reviews

(21,117)

4,163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service Provided with Care

The résumé review provided by the team is incredible despite being free. I have entered the job market with no helping hand and no guidance, so naturally the last 6 months were a living hell. However, I feel comfortable with the guidance provided by JobLeads. Legit, it has been no more than 2 hours since I received the review and It was delivered with care. Much appreciation to JobLeads and to Claudia Baker in particular. Thank you very much!

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading and hidden fine print…

Misleading and hidden fine print subscription information leading to being charged full premium membership after 14 days. When using mobile phone to sign up for low cost trial the fine print was hidden off the screen. Clearly done on purpose to trick users into getting charged expensive membership fees. No recourse to refund even for prorated period. Feel ripped off during period of unemployment and cost of living crisis. Do not use!!!!! Many Free job search sites available and use free AI for cv writing tips!!!

June 1, 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We are sorry to hear that you feel this way.

Please note that the membership terms, including the automatic renewal after the trial period, are disclosed during the registration process. We understand your concerns and would like to clarify that we have already contacted you directly to review your case and provide assistance.

We appreciate your feedback and remain available should you wish to continue the conversation with our support team.

Rated 5 out of 5 stars

I needed a resume review.

It was wonderful to have someone look over my resume and make suggestions for improvements. Claudia was thoughtful and explained that even small changes could affect how my resume was perceived by an employer. I would definitely recommend this service.

June 17, 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you so much for your review! If you need any additional assistance feel free to send us a message, and we'll gladly get back to you as soon as possible to continue working with you. Hope you have a nice day!

Rated 1 out of 5 stars

Aggregator site with over-bearing AI tools

Job leads is another job aggregator website, but with AI tools. For $2.99 I got two weeks premium, which was plenty.

The good: It has a slightly better screening for relevant jobs, for me anyway. I am in a highly specialized field and Indeed seems to think I work in healthcare, Linkedin seems to thing I want to be a tutor, and Glass door believes I am a truck driver. This is the good part.

The bad (big sigh). You cannot directly apply with your resume. This was a big one. You upload a resume, then when you apply to a vacancy, the AI re-writes it for that job. Also it generates a cover letter if you want. You cannot edit it.

I read mine, and AI had inserted things I have not done, and made a lot of bold claims to my experience that are just not true. This will not only NOT get you the job upon interviewing, it could be rather embarrassing once you get the job and you have misrepresented yourself. This is a huge thing.

My experience is pretty impressive I think, I worked very hard to get where I am. I simply cannot let a simple act of laziness torpedo possible job opportunities. Likewise, the cover letter has that "AI SLOP" vibe to it, it is not how I write and sounds a bit too much.

DISCLAIMER: They do allow you to edit the resume, but only so far as to completely remove or add sections, there is no room for editorial, I have tried over and over, you are stuck with their version when you apply to jobs through this platform.

Most job selections were vacancies I have found elsewhere, but sorted a lot better here. There werre more expired jobs as well. I think finding the jobs here and applying through another platform is the way to go, to bypass the AI resume generator.

There are other negatives as well but this resume re-write was plenty enough for me.

June 14, 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you for taking the time to share such detailed feedback.

We're pleased to hear that you found our job matching more relevant to your specialized field. We also appreciate your candid comments regarding the AI-generated resume and cover letter features. Our goal is to help job seekers present their experience effectively, and feedback like yours is valuable as we continue improving these tools.

We understand that accuracy and authenticity are essential during the application process, and we will share your concerns with our product team for further review. Thank you for highlighting both the strengths and areas where you feel improvements can be made.

We appreciate your feedback and wish you continued success in your job search.

Rated 5 out of 5 stars

Very happy with my new resume.

I love how neat and well set out my resume is, how well it has been condensed and how the correct format is now used so that when it is scanned by the ATS system it will pick up the essential words that are being looked for.

June 18, 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you for your wonderful feedback! 😊 We're delighted to hear that you're pleased with your new resume and that its clear structure and optimized format have given you more confidence in your job search. Wishing you every success with your applications and career journey!

Rated 1 out of 5 stars

Absolute scam

Absolute scam. You b st rds have no shame preying on a vulnerable group, unemployed people who are only looking for a job. NEVER TRUST A JOB "PLATFORM" THAT'S MAKING YOU PAY!
A 2-week €2.99 "trial" signs you up for an automatic conversion to a premium membership and charge you €70 (w/out actually upgrading your profile so you can't exactly get support afterwards LOL) without a prior warning, notification, or EVEN AN AUTHORIZATION TO USE YOUR PAYMENT METHOD IF YOUR PRIMARY ONE'S INSUFFICIENT! I haven't gotten anything out of this goddamn website with fake job postings aside from the illusion of working hard to land a job, shame on me! I am an idiot. But Jobleads is evil.

June 16, 2026
Rated 5 out of 5 stars

My Honest Opinion

Honest opinion? The feedback provided by Claudia on my resume was good. She made it clear where I could make improvements and provided some examples for reference. Not a bad service offered and it was free.

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

What a scam

What a scam!
I signed up for the 14 days trial, paid 2.99, got around 10 emails a day, completely unrelated to my job search.
They tried to charge me £56 and take money out twice, I contacted them puzzled, requested to cancel my membership and all I get is standard response emails back.
Luckly, there is £1.50 in my account, so they were unable to take my money.
I will be reporting them to action fraud and trading standards. Zero customer service, and the trick you into signing up for a very expensive membership!

June 1, 2026
JobLeads logo

Reply from JobLeads

We are sorry to hear that your experience did not meet your expectations.

We have already contacted you directly regarding your concerns and provided further information about your account. Please check your inbox, including your spam folder, for our message. If you have any additional questions, simply reply to our email and we will be happy to assist you.

Rated 1 out of 5 stars

AVOID

AVOID. Scam company.
I signed up to the trial. The job ad that lured me in, I found out once I had paid, had long ago expired. I requested a refund immediately. They refunded me for my trial but then continued to repeatedly try to take the full annual payment from my account. Fortunately my bank is wise to it and prevented it from coming out each time, allowing me to block it. Each time I have emailed the customer service email address I get no response. My bank has now frozen my card due to the number of attempts at payment I have blocked. These people are criminals and shouldn’t be allowed to operate.

June 17, 2026
JobLeads logo

Reply from JobLeads

We are sorry to hear about your experience.

The trial membership automatically renews into a Premium Membership unless cancelled before the trial period ends. This renewal is clearly explained and accepted during sign-up.

We would like to review your case directly. Please contact us at community@jobleads.com with your account details so we can assist you further.

Rated 1 out of 5 stars

Cant apply to jobs without paying

Cant apply to jobs without paying. I dont understand how they got such a high review

Edit: they're now trying to get my review down by saying "they don't think it's based on a genuine experience". Too bad for them i sent a video to trustpilot proving you need to pay to apply to jobs

June 17, 2026
JobLeads logo

Reply from JobLeads

We take our customers' feedback very seriously and are sorry to hear that your experience did not meet your expectations.

We would like to clarify that JobLeads offers both a free Basic Membership and a Premium Membership. The Premium Membership provides access to additional features and tools, while many job listings can still be browsed with a Basic account.

We would appreciate the opportunity to review your concerns. Please contact us at community@jobleads.com, and our team will be happy to assist you.

Rated 5 out of 5 stars

Direct and honest feedback

This CV review was. brutally honest! It helped me understand my strong points and aeras of opportunity, specially the direct and concise feedback came along with clear explanations of why Things should be done in a different wayto make my CV aoutstand among the others.

June 16, 2026
Unprompted review

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