Joesdoors Reviews 

We had Kash come out today and give us a quote to update and rejuvenate our kitchen.
The quality of the doors and worktop covers looks stunning and the price was incredibly competitive.
The worktops are beautiful and will make any kitchen look brand new and hi end without the hi end budget.
Kash is an absolute credit to the company, his professionalism and genuine love of the product shone through and he was nothing but courteous and respectful of our requirements.
He was great going through all the options without any aggressive sales tactics, at no point did we feel pressured to make the sale.
He got us an excellent price and discount.
I would absolutely recommend Joe’s Doors to anyone looking to revamp their tired kitchen.

We ordered our new make over kitchen including granite work top and paid £7500 in total,50% with order and 50 % 7 weeks later,1 week before insallation began
All went well with a great fitter Sam and the quality and workmanship 1st class until the end of the second day when Sam informed me were 2 cupboard doors short,3 handles short and 1 white wood filler length short.
Informed Joes doors who apoligised profusely and said all would be sorted within about 4 weeks !!!
So am i supposed to look at my kitchen with 2 cupboard doors missing and open the 3 cupboards without handles for 4 weeks?
I know in reality mistakes happen and a company is judged on how quickly they sort out the problem which is totally of there own making but to me 4 weeks does not show the company in a good light.
I wander how long it would take if the 2nd 50% payment was due on completion of the order to the customers satisfaction,which prior to this contract had always been the case to me.
10 days later and i have had no reply to my review nor do i have a date when my 2 missing doors and 3 handles will be fitted.All a shame really as a great job in fitting the kitchen as is just not finished and when will it be ?
So received a date of 17th September for the 2 missing doors to be available and a fitment date at the moment of 30th September.
You would have thought some priority would be given to complete this order,maybe 1 hour most to fit the two doors so why is it planned 13 days after receipt of the doors to fit!!!
On this reckoning it will be 6 weeks to finish the kitchen
18th August should have been now given 30 th September !!!!

I would leave no stars if I could. A completely messy installation process and now I’ve had the doors for less than two years and they are barely handing off the hinges. The sink tap they’ve installed I had to re-do already. The doors were installed completely unprofessionally and they also lack protective coating, so beware if you’re getting matt doors they will be stained within a week and you will never be able to get it off. I now have to re-do my entire kitchen. Absolutely disgusting quality and installation experience.

Friendly, quick, efficient service and 5 star finish. An absolutely brilliant choice versus the cost of a whole new kitchen! Special shout out to Tony in sales and Kim the fitter - both excellent and made the process super smooth.

Good service from start to finish especially Des and Arron who were the fitters and took great print in their work. Nothing was too much trouble. Would recommend this company

Really pleased with our initial quotation appointment with Joe’s Doors. The salesman Anthony was polite, friendly and professional. He took his time talking us through the whole process and explained everything clearly, including the paperwork and how the payment process works. We never felt rushed and had plenty of opportunity to ask questions.
Very happy with the service we received at this first stage and we came away feeling well informed and confident about the process. A really positive experience so far, we look forward to seeing the finished kitchen & will update.

Thrilled with our new kitchen. The communication was brilliant from start to finish, Lee came out within a few days to discuss options and pointed out things wed not thought of, very professional and informative 👍 Rhys fitted the kitchen (as we added quite a bit) in just 2 days then Carwyn fitted quartz work tops sink and hob in a day. Both such lovely boys and so professional no mess was left they were amazing!! All old kitchen taken away. Follow up calls from the team to make sure all was as we expected and a direct number to Emma if we encouter anything in the future also a 6yr guarantee. We recommend this company 100% 👌 and a big plus for us is its a local firm so keeping it in the community 👍

Kash working for Joe's doors was so professional and so polite he's noladge all about the work tops and doors and units could not ask for better

Just had Stevie and Nicki install my kitchen yesterday and today,I’m a retired carpenter and the job they have left is the best , I’ve worked all over the world and for the royal family of the UAE and they beat any carpenter that we employed, very tidy, neat and conscientious workers, great job thanks.

First class customer service, from initial consultation with Dawn. Worktops ordered, delivered on time, to final fit by Gary whose attention to detail was excellent, followed by great after sales customer service to check that everything was okay the following day. I would highly recommend Joe’s doors. Everything went really smoothly and I am so pleased with the end result.

Very poor after sales. Took 5 months just for doors with multiple return visits.
Nobody cares. Hard to get hold off.
Would not recommend, stay clear!

The whole experience from planning to fitting was quick, smooth and respectful. Everyone involved was clear and precise. Extremely thorough in understanding my needs as a disabled kitchen user, and helpful. The new worktops are beautiful and excellent quality. All I could have wished.
The added bonus was all the rubbish removed quickly and efficiently by a separate crew. I would recommend them to anyone.

Joesdoors delivers top-notch quality. Their doors are durable and stylish, enhancing my home's curb appeal.

A well presented kitchen done by a professional company

The whole process was smooth from sales visit to survey and then installation, very happy

Very disappointed so far and we’ve not even had the install completed! We were given an installation date for the beginning of September which worked for us. Advised we’d hear from the company a week or two beforehand so that everything could be delivered to the house. Haven’t heard anything so I called the company and were advised our date had changed to the end of October!! No communication and no apology. I’ve advised that isn’t good enough and asked for a phone number for customer complaints and they apparently don’t have one which is no surprise as they don’t want to hear it, especially once they have your money. Tried to email and again, very poor response back to say it’s the end of October and it won’t be changed. This led me to put a negative but constructive comment on Facebook which they immediately blocked from view and then blocked me entirely from their page, which is why I’m now submitting this on trust pilot!! This lack of transparency is very concerning, particularly as they have 50% of the payment already!! Be ever cautious - please, so that you don’t end up in the same position as us!!

UPDATE following response - whilst appreciate you NOW being able to respond, at no point have you suggested you’d be able to get us an earlier date! Feel free to review call and email logs. Appreciate you are now looking at this so looking forward to hearing from you.

Joe’s doors - would you like me to share what you sent in the email? And my recording of the call? This differs vastly to what you state here? At no point have I been told you will expedite our installation date.

Simon the fitter was so helpful, and I am now pleased
with the result, so helpful, good communication and
very efficient. Thank you Simon.

I am so so happy with my kitchen it looks wonderful. Nicolai the fitter did such a great job, he was clearly very experienced, was able to easily problem solve some minor unexpected issues during the fitting. He cared about the standard of work he produced, I am very impressed with the quality of the fitting, and the materials. He worked quickly and was very tidy. From the sales rep to the assessor, fitter and aftercare I have been very pleased with the service.
The delivery side wasn't quite so good. I had been given a delivery date but deliveries turned up on 3 separate days across the week. One of the deliveries left heavy electrical goods outside the house whilst I was at work. I have been advised that the delivery process is currently changing to avoid such issues. Without the delivery issues this would be a 5 star review. Very happy customer

Ive just had my kitchen re fitted by jos doors Jon mayo was my kitchen fitter he was excerlent at is job he didnt stop all day and done a great job would recomend him to anyone

We are well pleased with our kitchen makeover. The people who fitted the doors and hob and tops were so hardworking, polite and cleaned up after themselves. Highly recommend Jo Doors