Joesdoors Reviews 

Efficient well fitted doors everything went smoothly

Excellent doors and service from start to finish. The designer was professional and no pressure from him. The surveyor did a great job and added extra panels where required, overall a great finish.
Poppy from customer service is very efficient at her job. We had Adam the fitter and his son both very polite and approachable, we are very happy with the whole outcome. Will not hesitate to recommend "Jo's doors" to our friends and family.

Good products, decent price, professional and polite team across the board and excellent follow up and feedback. From start to finish the communication has been first rate. Would definitely recommend.

The fitter turned up on time. Work was completed same day. Love the end result. He cleaned up after him. Would recommend them

The sales process is very much “1980’s double glazing” in that the salesman wasn’t leaving our house until we paid a deposit. Following sign up random stuff was delivered until the fitters arrived. I can’t fault the fitters, they worked through the hottest days of the year but were clearly not given enough time for the full fitting and ended up coming back on the following weekend to compete it. As for the product, it’s ok but not the quality I expected - the doors have that “orange peel” look where they haven’t been painted correctly. It’s a good makeover, but given the price not certain it’s better than a full re-fit

My kitchen was completed to a very high standard .
I had a complaint to be dealt with,customer service were excellent.
When the carpenter came to rectify the problem,it turned out it was nothing to do with him,but he fixed it anyway

Don’t tell the name it you off, Joedoors carried out kitchen worktops makeover, from the very beginning from the quotation, surveying, delivery, installation and waste removal was professionally coordinated and the finished makeover was outstanding and at a very reasonable money for value price, something hard to come by these days
I would highly recommend Joedoors to anyone requiring a Quality service and product

We had our kitchen done by Joe's Doors and overall we're thrilled with the result.
Full disclosure - the initial sales visit felt like a bit of a hard sell ("price goes up tomorrow" pressure), but we were happy with what we were told. Things got much better from there: the surveyor who came to measure up was brilliant and reassuring, clarifying a few things the salesman had told us differently.
After reading some worrying reviews online, we called and spoke to Rhian, who talked us through everything, calmed our nerves, and stayed in touch throughout - always responsive by email and phone.

They'd originally planned to deliver everything earlier, but since we didn't want the doors and other items stored in the house for weeks, they happily moved the delivery to a week before the fit - which we really appreciated. We checked everything off as soon as it arrived and it was all in perfect condition.

Our fitter, Mark, was outstanding. He arrived at 8:30am each day and didn't stop working until gone 10:30pm, three days straight as promised, barely pausing for lunch - we practically had to insist he stop and eat. Not only was his work excellent, he was pleasant throughout and nothing was too much trouble. He treated our home like his own and talked us through every step. He also mentioned that if anything had been damaged, he'd have phoned it in and sorted a replacement quickly - thankfully we never needed to test that, as everything was spot on.
Claire was on hand throughout the installation and gave us a follow-up call afterwards to check we were happy - a nice touch.
Yes, phone lines can be busy sometimes, but that's understandable for a company this size, not a sign of poor service.
The finished kitchen - quartz worktop, splashback, new cupboard doors and sink - looks incredible. Friends and family can't believe the transformation. Huge thanks to Mark, Claire and Rhian especially. Happy to share photos with anyone who wants to see the results.
Five stars, no hesitation.

Haven't had the kitchen fitters in yet but the the customer service department is a joke. Been sent Email asking for payment I don't need to make. Then a text message again asking for payment I don't need to make. You call customer service and just get told sent by mistake. Reading some other people problems I hope the actual kitchen fitting is better that what I have experience so far.

Excellent service , Carwyn arrived early and got straight on with the job. Highly recommend this company.The whole experience was great from the planning right through to completion.

From initial visit to installation everything was excellent. We were kept fully informed at each stage and timetables were kept. Steve did an excellent job of the installation, we are very pleased

Top quality materials and staff including installation fitters

Really pleased with the job that Joe’s Doors have done for us. Very reasonable price in comparison to their competitors but can’t imagine that the end result could be any better. It’s like a brand new kitchen. The fitter Sam in particular was excellent. Reassuring to know that they have an aftercare support service if needed. Highly recommended.

Kitchen installation carried out 2nd March,I contacted the company on 5th March with photographs of the tall end panel with flaws on front edge.
5 months later and 3 panels later the job was finally completed.
The customer service team most definitely needs extensive restraining on how to communicate with their customers.
After dealing with 6 different people in the after sales team depending on when they would answer the phone or reply to one of my multiple emails my complaint was finally completed.
I would definitely not recommend this company to anyone looking for a kitchen refurb.
So disappointed

It’s taken longer than expected for a door to be replaced due to slight damage. However, the communication has been great & staff incredibly helpful. I love my new, updated kitchen, everything from my initial enquiry through to the ultimate finish has been dealt with professionally. I also had new wardrobe doors fitted & these have updated the look without having to take out a 40yr old fitted wardrobe! Very pleased.

We are delighted with our new worktops which has given our kitchen a complete makeover. It is fabulous what a change and very good value a worthwhile investment. Jake the fitter was so professional and did such a good job with great attention to detail. Nothing was too much trouble for him. Cleaned up all the mess.

Great service from start to finish. Kept fully informed of delivery and installation dates.
Ryan was the fitter who did an excellent job replacing my cupboard doors. Thank you Ryan.
Kitchen now looks fabulous.
Would highly recommend Joe's Doors, not cheap but you get quality.

Everything was done efficiently. Everyone and everything arrived when they said it would. The quality of the doors and tops is excellent.
Both fitters were pleasant and did a clean, tidy job.

Friendly helpful knowledgeable staff.
Excellent helpful fitter "Brian" tidy and clean throughout the whole job.

I could not write a lower review of this company or the trails of the companies that flaunt under its banner attempting to disguise themselves in a web of deception and outright, blatant and unapologetic bullying of our cherished older generation!
this company not only falsified the details of a proposed sale to my 88 year old mother but refused to leave her house until she signed an agreement and commitment to £3000 of spend! - I am calling out the salesman and ALL of the customer services team who i had the unpleasant experience of attempting to deal with! i have seen pressure sales in many shapes and to say my mother was completely ripped off is only the very start of this story! slopey shoulders and complete derogation of everything that is humane is the USP of this despicable company and every different company name they portray as!
worthwhile noting my 88 Year old mother is being harrassed by other companies attempting to exploit our older generation and there is no doubt in my min that 'Joes Doors' have sold her information as an 'easy target' ? stay clear people ! stay VERY clear …
In response to the reply to the above!
Check your CS phone and email records as there are many many instances of both where I and my mother called to raise our concerns and were simply told that as she’s signed a contract, she was bound by the terms …..no cooling off period! You have all the records to investigate yourselves JoesDoors but very much doubt you will conduct any form of internal enquiry!