The people I dealt with at John Clark were great from start to finish making the experience of buying a new car from them an easy and pleasurable one. They are always professional and courteous and th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very happy with my new Mini! Joshua Drever was so helpful, friendly and made the whole process so easy. Communication was so good from start to finish. Car was even delivered to me which was brillian... See more
Company replied
Excellent Service from Brian Brian Mason was absolutely fantastic throughout the entire process. He was honest, transparent, and made sure I was fully informed at every stage. His professionalism and... See more
Company replied
I had a great experience recently buying my new car with salesperson Gordon Edgar, in Edinburgh. He was extremely helpful, answering any questions I had, and the entire process ran very smoothly. Pos... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
Commercial vehicle sales at Clark Commercials Edinburgh, forms part of the John Clark Motor Group and is the only place to visit if you are looking for new or used Volkswagen Commercial vehicles. At our showroom we have a wide selection of new Volkswagen vans as well as Approved Used vehicles that will help get your business mobile. Our expert commercial vehicles team in Edinburgh will be on-hand to help and advise you with all aspects of ownership, including financing your purchase, meaning you have a stress-free experience from start to finish. Whether you are an independent trader looking for one van or a larger enterprise in search of a fleet, we will also help to keep you and your business on the road. To find out more about our services don't hesitate to get in touch with Clark Commercials in Edinburgh today.
John Clark Motor Group
Written by the company

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

Contact info
Glasgow Road 107, EH12 8LH, Edinburgh, Scotland, United Kingdom
- 01314 739 300
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from John Clark Motor Group - Clark Commercials Edinburgh
Gordon Edgar was a great sales man…
Gordon Edgar was a great sales man he explained everything to me (Debbie Black) and told me about all the different extras I could purchase, he kept me upto date with when my car would be ready to pick up and the after sales has been brilliant, all the guys in the garage were very welcoming, I will definitely be back in the future (sorry Gordon lol)

Reply from John Clark Motor Group - Clark Commercials Edinburgh
I booked a test drive and booked the…
I booked a test drive and booked the car but unfortunately on my way to the garage I received a call that the car is no longer available because someone paid deposit while I was driving to have a test drive. So the day after I reserved the other car online just to be told that they are busy and there will be no one to help me when I come. (Edinburgh Volvo garage)

Reply from John Clark Motor Group - Clark Commercials Edinburgh
Purchasing an Audi A3
My experience purchasing an Audi A3 was very positive. I am particularly grateful to Gordon for his kind and considerate guidance and assistance.

Reply from John Clark Motor Group - Clark Commercials Edinburgh
Very friendly staff
Very friendly staff. Super helpful and did great at keeping me informed with everything going on!

Reply from John Clark Motor Group - Clark Commercials Edinburgh
I was face painting at Volvo's…
I was face painting at Volvo's Hermitage's new premises this weekend at their family day. I couldn't have been looked after more and the customer care to those coming in was out of this world. The staff really go above and beyond for you. I just wanted to thank Katie for making me and customers feel so welcome.Thanks Katie
This really is a team to make sure all your needs are taken care off.
***** 5 stars on all levels.

Reply from John Clark Motor Group - Clark Commercials Edinburgh
Fantastic service
Very welcoming and knowledgeable, vehicle repaired and turned around very quickly

Reply from John Clark Motor Group - Clark Commercials Edinburgh
Timely update and active tracking
The specialists clearly explain the issues with my clear and provide an appropriate solution

Reply from John Clark Motor Group - Clark Commercials Edinburgh

Reply from John Clark Motor Group - Clark Commercials Edinburgh
Absolutely diabolical service
Absolutely diabolical service. Was told the car I purchased had no faults at all and rightly so as it was a £22k car. Shockingly, it had a major fuel leak which I wasn’t made aware, multimedia screen not fully functioning, all sorts of rattling noise which came within days of purchase along with electrical faults on mirrors and some thumping noise from rear wheels. The dealership refused to own ownership of it after numerous calls and emails. It’s now been 2 months and nothing has been done. I’m stuck with a car with full of faults which they refuse to fix even though I have multiple correspondence that they will get it fixed. This company is a big scam, avoid at any cost because they’re customer service and even head of customer service John Gilfillan is one rude person!! Fails to hear you out and blames west and tear for everything and his own words “these things happen when you buy a used car”. John, it’s a £22 grand Mercedes you ********! I’ve had to get my lawyers involved, it’s only matter of time that this company have a bill to pay!!! See you in court!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







