John Clark Motor Group - JC Select Inverness Reviews 

10
TrustScore 4 out of 5

4.0

Millburn Rd, IV2 3TR Inverness, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were looking at options for obtaining EV's for our business. After considering local availability, we decided to purchase the vehicles from BYD Inverness. Process was straight forward. New vehicle... See more

Company replied

Rated 5 out of 5 stars

Very professional. Knowledgeable about vehicle specifications and no pressure at any point to proceed with a sale. Would recommend highly

Company replied

Rated 5 out of 5 stars

Thomas was very helpful.He was quick to reply to any email I sent. Very polite and respectful. No pressure for a sale and a very smooth handover on the day of collection.

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

JC Select forms part of the successful John Clark Motor Group and is a leading used car dealership in Scotland. Visit our showroom in Inverness to explore our extensive range used cars, in a variety of premium brands, makes and models

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Millburn Rd, IV2 3TR, Inverness, Scotland, United Kingdom

  • 01463 651700

4.0

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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4.0

All reviews

(10)

2,665 reviews in the last 12 months

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Rated 1 out of 5 stars

Refund issues; terrible customer service

I placed a £99 reserve on a used car. The trade in offer for my old car was very low so I decided not to go ahead and asked to be refunded my reserve. I was told I'd get an automatic refund within 3 working days. It took 3 weeks and several phone calls to get my refund! And no explanation as to why they took so long. I definitely won't be dealing with this company again; very poor customer service and no follow up with promised phone calls. I had to chase them up. NOT recommended!!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars
John Clark Motor Group - JC Select Inverness logo

Reply from John Clark Motor Group - JC Select Inverness

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Very professional

Very professional. Knowledgeable about vehicle specifications and no pressure at any point to proceed with a sale. Would recommend highly

March 4, 2026
John Clark Motor Group - JC Select Inverness logo

Reply from John Clark Motor Group - JC Select Inverness

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Great experience of purchasing a car

Thomas was very helpful.He was quick to reply to any email I sent.
Very polite and respectful.
No pressure for a sale and a very smooth handover on the day of collection.

January 8, 2026
John Clark Motor Group - JC Select Inverness logo

Reply from John Clark Motor Group - JC Select Inverness

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Thomas and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 4 out of 5 stars
John Clark Motor Group - JC Select Inverness logo

Reply from John Clark Motor Group - JC Select Inverness

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

good service and expert knowledge of the product

Aaron vas very helpful and understanding when I was buying the new car.

January 17, 2026
John Clark Motor Group - JC Select Inverness logo

Reply from John Clark Motor Group - JC Select Inverness

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Aaron and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Very impressed with customer services…

Very impressed with customer services from Chelsea Mizen.

January 19, 2026
John Clark Motor Group - JC Select Inverness logo

Reply from John Clark Motor Group - JC Select Inverness

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Chelsea and the management team at JC Select Inverness.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

New BYD Dolphin Surfs

We were looking at options for obtaining EV's for our business. After considering local availability, we decided to purchase the vehicles from BYD Inverness. Process was straight forward. New vehicle availability was really good, so the cars were in use less than one month after the initial enquiry. Good after sales support for servicing and maintenance is high on our list of requirements, so purchasing the cars through John Clark Inverness ticked that big box. Very satisfied overall.

January 17, 2026
John Clark Motor Group - JC Select Inverness logo

Reply from John Clark Motor Group - JC Select Inverness

Good Morning, Ronald.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Inverness.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very good service although your car is…

Very good service although your car is too expensive.

January 11, 2026
John Clark Motor Group - JC Select Inverness logo

Reply from John Clark Motor Group - JC Select Inverness

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Inverness.

Best Regards,
Erin

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