John Clark Motor Group - John Clark Alpine Reviews 22

We were a little apprehensive about making a long-distance purchase for a new car; however, after our local Alpine dealer were unable to help us, we contacted John Clark. Where we were looked after by Allan Bell, who was so professional & pleasant to deal with, we concluded a deal within hours and from that initial call to the after delivery follow up, the service has been exemplary. Consequently, I would have no hesitation in recommending Allan and John Clark, the location doesn't matter, it's the quality of service does, and we got the very best - thanks Allan.

Many thanks to Grant and the team at the Aberdeen Body Shop for the warranty repair and partial respray of my Alpine A110 Legende. The results are outstanding .
Mark and the Aberdeen Service Department were also great in a pre delivery check over of the car and a separate check for a possible electronic gremlin.
Could not wish for more…

Great customer service from Lewis Thompson when we purchased our new Alpine. A very refreshing experience, no bull, everything as it should be, no pressure to buy add~ons, the car was ready, paperwork done, lovely touch with chocolates & champagne.
It was a 600 mile trip for us to collect the car but definitely worth it.

Went to showroom on Tuesday to collect car for daughter.Did not bring correct paperwork to complete purchase and found I had in fact lost driving licence.The Sales Person, Allan Bell then went to great lengths to complete the process involving considerable extra work for him.We left with the car and considerable appreciation of his efforts.

I just purchased my new car from Aberdeen Renault and I cannot fault the quality of service that I received. Stuart was brilliant, there was no hard sell which I really hate.
He made the whole experience very pleasant with no stress as he talked me through the whole process which gave me peace of mind. He was extremely knowledgeable about all the models available which made choosing my car a lot easier.
I was kept up to date by calls and emails so always knew exactly what was happening, great customer service.
I really had a seamless sales experience and Stuart could not have been more helpful.
Thank you.

Would like to thank Josh at John Clark motor group
(Nissan Aberdeen) he was very helpful and professional when dealing with myself in the purchase of my vehicle
The car is in excellent condition and the delivery to Bristol was painless would highly recommend this dealership

Sales staff are very friendly and really helpful. I would recommend them to anyone wanting to buy a car

In a world where you get told, through a sucking in of air... I give you the exception...John Clark Alpine. Rocked up today in my car, no appointment nor booking. Met Stuart in the car park about to do a handover. . "How can I help". New number plates need fixing please. Stuart asks me to take a seat. Minutes later and some Alpine chat, job done. Thank you. A rare breed of customer service.

Representative dealt with me in a very good fashion

Only problem I had was that I took a sit and wait service appointment as the lady said it would take just over one hour and I sat there far three hours , but I had a couple of coffees which was Nice and the staff were sound..

Was good they even cleaned her

Nice and friendly staff made us feel most welcome

paper work wasnt' handed over for the trade in on time, much confusion with the finance company,

looking at some form of compensation!!!

John Clark have always provided an excellent service to me over many years & my recent experience maintained that standard.

This was the best car buying experience I have had. Michael was fantastic at keeping me informed all of the way through the purchase, sending video updates and making the whole process highly personable, not transactional, which has been my experience elsewhere. When Michael was unavailable the rest of the team were incredibly helpful too. Even though I live 400 miles away in Staffordshire the delivery process was very smooth and bang on time. There is not one thing I would change about the experience. Thank you Michael.

Great staff could not fault them could not do enough for me

Was an awful experience the staff were very rude and abrupt they pressurised me into signing paperwork before my contract has been processed I felt like a number an I wasn't important would never buy another vehicle from JC motor group

Very efficient and professional, from the lady on reception, to the lady on the service desk !
Also delighted to receive my car back fully valeted !

Easy to book services. Reminded me about the appointment a few days before. Expected me on the day when I arrived. Time to complete the work was as advised. Service receptionist was very friendly and professional. Good experience all round.