John Clark Motor Group - John Clark BYD Inverness Reviews 

2
TrustScore 4 out of 5

3.8

Millburn Road, IV2 3TR Inverness, Scotland, GB


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Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Welcome to John Clark BYD Inverness, your dedicated electric vehicle specialist and the official retailer. Located on Milburn Road, Inverness, our showroom offers a full range of new BYD electric vehicles, approved used stock, and expert aftersales services. As part of the award-winning John Clark Motor Group, we pride ourselves on delivering more than just a car – we build lasting relationships with our customers. With over 50 years of motor industry experience across Scotland, our commitment to transparency, trust, and exceptional service is at the heart of everything we do.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Millburn Road, IV2 3TR, Inverness, Scotland, United Kingdom

  • 01463 651555

3.8

Great

TrustScore 4 out of 5

2 reviews

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3.8

All reviews

(2)

2,392 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service and experience

I've had my new BYD Dolphin Surf for a couple of months now and it's been brilliant. From the first phone call and test drive, through the purchase and collection, and then afterwards helping me out with a button I couldn't find - Thomas and the team in Inverness have been excellent. They have been knowledgeable, efficient, responsive and (importantly for me) didn't hassle me or do a hard sale. I've bought a fair few cars over the years and I can honestly say it's the best sales experience I've ever had. Love the car too! Big thanks to everyone in Inverness, I would definitely buy another BYD from them in future.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

An uplifting and stress free experience…

An uplifting and stress free experience in replacing my car.
Craig Spooner was very professional and made me feel at ease. He was so helpful in explaining how the car worked, took me out for a drive and explained the purchase of my new car so well. He was brilliant!
Any questions were immediately.

January 12, 2026
John Clark Motor Group - John Clark BYD Inverness logo

Reply from John Clark Motor Group - John Clark BYD Inverness

Good Morning, Michael.

Many thanks for your review and feedback, which I will ensure is passed on to Craig and the management team at BYD Inverness.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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