John Clark Motor Group - John Clark Volkswagen Aberdeen Reviews 

901
TrustScore 5 out of 5

4.8

Craigshaw Crescent, West Tullos, AB12 3AW Aberdeen, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Overall a great experience, a special thank you to David Yau for a smooth and straightforward buying experience. Very knowledgeable and nothing was a chore for him. I would definitely return in the fu... See more

Rated 2 out of 5 stars

Car is lovely despite being a higher spec than I asked for. Pre purchase I was told that my new car would be delivered to my house. On purchase, delivery plans went from delivery to house by member... See more

Rated 5 out of 5 stars

Stephen M provided fantastic service all the way through including initial enquiry, arranging a test drive, ordering a vehicle and being updated throughout as well as managing to fit in handover at sh... See more

Rated 5 out of 5 stars

We purchased a VW Golf from yourselves, your sales agent Paul Hardy was very helpful in explaining everything about the car and helping with the whole process. He was very knowledgeable and polite and... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, United Kingdom

  • 01224 384000

4.8

Excellent

TrustScore 5 out of 5

901 reviews

5-star
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1-star

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4.8

All reviews

(901)

2,085 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely helpful and accessible

Extremely helpful and accessible able to answer all queries (David)

August 28, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Carolyn.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very straightforward transaction…

Very straightforward transaction facilitated by Adam. No pushy sales pitch and he ensured that my car was mechanically sound aswell as taking attention to detail on the body work

August 28, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great sales experience

After looking around at different options for a new car, I decided on a Volkswagen T-Roc from the Aberdeen branch. The main reason was the excellent service I received from Gary Brown, the sales executive. He really listened to what I wanted and went above and beyond to find the best deal for me. I never felt under pressure at any point, which I truly appreciated, and he came across as genuinely decent and trustworthy. I’ll definitely be returning to him in the future and have no hesitation in recommending him to friends and family.

September 4, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Maree.

Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

I was introduced to Steve Morrison at…

I was introduced to Steve Morrison at John Clark and he had made it so easy for me and my wife to choose the t-roc and go with John Clark from the off he got us in a car and test drive and then got us a cracking deal and that was it signed and deal was done the car is excellent and we love it I would definitely be using and be advising friends to go have a look at John Clark tullos

September 3, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon, Wayne.

Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Adam at John Clark Aberdeen was very…

Adam at John Clark Aberdeen was very helpful helping me to select a suitable Polo. He also managed to bring my preferred car from another garage which worked out perfectly for me.

My chosen Polo was serviced, cleaned and looked immaculate on collection. Many thanks.

August 31, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon, Debbie.

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very happy!

Everyone I spoke to was very helpful and made the process of buying a new car easy and hassle free!

August 28, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Siobhan.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service.Good choice of used…

Excellent service.Good choice of used vw. Adam was great at explaining cars features . Would recommend to friends and family.

August 22, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Jane.

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Adam was helpfull and his knowledge of…

Adam was helpfull and his knowledge of the brand was obvious from the start, all good 👍

August 29, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Alan.

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Extremely satisfied throughout

Extremely satisfied with the whole transaction and experience. It involved 2 dealerships - one for the trade-in and Aberdeen for the VW.
It went flawlessly.
Steve dealt with it all very well!

August 23, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Tony.

Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great sales team

Great sales team, lovely car!

August 23, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Delighted with my 'used' car purchase

Delighted overall with the used car sales support and advice in completing the PCP deal on my 'new' car. Getting "a new car at a used car price" was a very attractive proposition. Pleased that John Clark in Aberdeen were able to offer a 'used' VW Golf with only delivery mileage - effectively a new car. The purchase process, although complex in places, was well steered by David Yau. My wife and I found him easy to deal with and very helpful.

August 23, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Jack.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Good service

Our sales person Olaf, was extremely helpful and rang /messaged us when he said he would. Buying a new car was a very easy process. Thank you.

August 14, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Emma.

Many thanks for your review and feedback, which I will ensure is passed on to Olaf and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Friendly staff

Friendly staff
Simple process to change from one car to another and only took a few hours of my time.
Good selection of cars for all budgets

August 19, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Gillian.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff made buying the car much easier. All my questions were answered and no pressure was put upon myself.

August 19, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Hi Shona,

Many thanks for your review and feedback, which I will ensure is passed on to the team at VW Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Rachel

Rated 5 out of 5 stars

Car buying experience

Friendly helpful staff

August 17, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon, Lesley.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great customer service

Great customer service

August 14, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Carol.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Easy excellent service/experience

Very quick and easy experience which is what I like but also felt like I wasn’t being hounded by sales people the minute I arrived.

August 14, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Amy.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 4 out of 5 stars

Everything was good but the car wasn’t…

Everything was good but the car wasn’t as clean as I would have expected

August 12, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good morning, Charlotte.

Thank you for your feedback. We're glad to hear that overall everything went well with your experience. However, we’re sorry the car wasn’t presented as clean as you expected, your comments will be shared with the team to make sure we improve.

Best regards,
Erin

Rated 5 out of 5 stars

Great friendly staff

Great friendly staff. Helpful without being pressured in to buying. Great choice of cars on offer at competitive prices.

August 10, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon, Stuart.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Good services

Good services. Adam provided us excellent service in viewing and purchasing process.

August 2, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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