Overall a great experience, a special thank you to David Yau for a smooth and straightforward buying experience. Very knowledgeable and nothing was a chore for him. I would definitely return in the fu... See more
Location
Switch locationCraigshaw Crescent, West Tullos, AB12 3AW Aberdeen, Scotland, GB
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See what reviewers are saying
Car is lovely despite being a higher spec than I asked for. Pre purchase I was told that my new car would be delivered to my house. On purchase, delivery plans went from delivery to house by member... See more
Stephen M provided fantastic service all the way through including initial enquiry, arranging a test drive, ordering a vehicle and being updated throughout as well as managing to fit in handover at sh... See more
We purchased a VW Golf from yourselves, your sales agent Paul Hardy was very helpful in explaining everything about the car and helping with the whole process. He was very knowledgeable and polite and... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.
John Clark Motor Group
Written by the company

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

Contact info
Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, United Kingdom
- 01224 384000
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Extremely helpful and accessible
Extremely helpful and accessible able to answer all queries (David)

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Very straightforward transaction…
Very straightforward transaction facilitated by Adam. No pushy sales pitch and he ensured that my car was mechanically sound aswell as taking attention to detail on the body work

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Great sales experience
After looking around at different options for a new car, I decided on a Volkswagen T-Roc from the Aberdeen branch. The main reason was the excellent service I received from Gary Brown, the sales executive. He really listened to what I wanted and went above and beyond to find the best deal for me. I never felt under pressure at any point, which I truly appreciated, and he came across as genuinely decent and trustworthy. I’ll definitely be returning to him in the future and have no hesitation in recommending him to friends and family.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
I was introduced to Steve Morrison at…
I was introduced to Steve Morrison at John Clark and he had made it so easy for me and my wife to choose the t-roc and go with John Clark from the off he got us in a car and test drive and then got us a cracking deal and that was it signed and deal was done the car is excellent and we love it I would definitely be using and be advising friends to go have a look at John Clark tullos

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Adam at John Clark Aberdeen was very…
Adam at John Clark Aberdeen was very helpful helping me to select a suitable Polo. He also managed to bring my preferred car from another garage which worked out perfectly for me.
My chosen Polo was serviced, cleaned and looked immaculate on collection. Many thanks.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Very happy!
Everyone I spoke to was very helpful and made the process of buying a new car easy and hassle free!

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Excellent service.Good choice of used…
Excellent service.Good choice of used vw. Adam was great at explaining cars features . Would recommend to friends and family.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Adam was helpfull and his knowledge of…
Adam was helpfull and his knowledge of the brand was obvious from the start, all good 👍

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Extremely satisfied throughout
Extremely satisfied with the whole transaction and experience. It involved 2 dealerships - one for the trade-in and Aberdeen for the VW.
It went flawlessly.
Steve dealt with it all very well!

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Delighted with my 'used' car purchase
Delighted overall with the used car sales support and advice in completing the PCP deal on my 'new' car. Getting "a new car at a used car price" was a very attractive proposition. Pleased that John Clark in Aberdeen were able to offer a 'used' VW Golf with only delivery mileage - effectively a new car. The purchase process, although complex in places, was well steered by David Yau. My wife and I found him easy to deal with and very helpful.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Good service
Our sales person Olaf, was extremely helpful and rang /messaged us when he said he would. Buying a new car was a very easy process. Thank you.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Friendly staff
Friendly staff
Simple process to change from one car to another and only took a few hours of my time.
Good selection of cars for all budgets

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Knowledgeable staff
Knowledgeable staff made buying the car much easier. All my questions were answered and no pressure was put upon myself.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Easy excellent service/experience
Very quick and easy experience which is what I like but also felt like I wasn’t being hounded by sales people the minute I arrived.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Everything was good but the car wasn’t…
Everything was good but the car wasn’t as clean as I would have expected

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Great friendly staff
Great friendly staff. Helpful without being pressured in to buying. Great choice of cars on offer at competitive prices.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Good services
Good services. Adam provided us excellent service in viewing and purchasing process.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
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