John Clark Motor Group - John Clark Volkswagen Aberdeen Reviews 

899
TrustScore 5 out of 5

4.8

Craigshaw Crescent, West Tullos, AB12 3AW Aberdeen, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Stephen M provided fantastic service all the way through including initial enquiry, arranging a test drive, ordering a vehicle and being updated throughout as well as managing to fit in handover at sh... See more

Rated 5 out of 5 stars

We purchased a VW Golf from yourselves, your sales agent Paul Hardy was very helpful in explaining everything about the car and helping with the whole process. He was very knowledgeable and polite and... See more

Company replied

Rated 5 out of 5 stars

We contacted John Clark Aberdeen on seeing a car advertised that interested us. We received a call back from Paul Hardy who was friendly knowledgable and a pleasure to business with from start to f... See more

Company replied

Rated 5 out of 5 stars

From when we first arrived to look at vehicles to meet our needs Aiden was extremely helpful assisting us to view and test drive the vehicles which would meet our needs. Upon deciding the Tiguan... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, United Kingdom

  • 01224 384000

4.8

Excellent

TrustScore 5 out of 5

899 reviews

5-star
4-star
3-star
2-star
1-star

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4.8

All reviews

(899)

2,012 reviews in the last 12 months

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Rated 5 out of 5 stars

A really great company

I received excellent support and advice throughout the sales process, I really appreciated that the sales executive made sure everything was clear and fulfilled with minimal hassle and of course a very professional sales process from enquiry to completion.

August 11, 2026
Unprompted review
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Thank you for the wonderful 5-star review Peter!

We're so pleased to hear you had such a smooth experience with John Clark Volkswagen Aberdeen!

It's great to know you felt well supported throughout the sales process, with everything clearly explained and handled efficiently from your first enquiry through to completion.

Thank you for your kind comments and for taking the time to share your experience. We really appreciate your feedback and hope to welcome you back again in the future!

Lesley

Rated 1 out of 5 stars

AVOID

I advise ANYONE not to buy a car here especially an ID. I’ve had 3 lots of door handles and endless problems. Phone lines just ring out. Nobody answers. So fed up with this. You ring VW UK and they have slopey shoulders too. Just rang to speak to service manager and the line went dead…..joke of a company. VW AND JOHN CLARK. Stand up and face customers problems!!!

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

John Clark Aberdeen briliant service

We contacted John Clark Aberdeen on seeing a car advertised that interested us. We received a call back from Paul Hardy who was friendly knowledgable and a pleasure to business with from start to finish, We are delighted with the whole process and off course our new car,

Thank you

April 30, 2026
Unprompted review
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Thank you for the 5-star review! We're delighted to hear you had such a positive experience with the team at John Clark Volkswagen Aberdeen.

It’s wonderful to know Paul Hardy was friendly, knowledgeable and a pleasure to deal with throughout the entire process, helping make everything smooth and enjoyable from start to finish. Most importantly, we’re thrilled to hear you’re delighted with your new car.

Thank you again for your kind words and for choosing John Clark Volkswagen Aberdeen. We hope you enjoy every mile in your new car!

Lesley

Rated 5 out of 5 stars

The VW Aberdeen Salesman Kosta is Excellent

The VW Aberdeen Salesman Kosta liked after the whole process in a friendly, professional and efficient way - 5 star!

April 30, 2026
Unprompted review
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Thank you for the 5-star review, Kenneth! We're delighted to hear Kosta provided such excellent service throughout your experience with John Clark Volkswagen Aberdeen.

Thank you for taking the time to share your feedback with us, and we hope you enjoy your new car!

Lesley

Rated 5 out of 5 stars

The service I received from the branch…

The service I received from the branch at St Andres was excellent, and the sales man Andrew Gamble was someone I would recommend his honestly and knowledge was excellent.

April 21, 2026
Unprompted review
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Thank you for the 5-star review, Samuel! We're delighted to hear you received excellent service from the team at John Clark Volkswagen St Andrews!

It’s great to know Andrew Gamble’s honesty and knowledge stood out throughout your experience and helped make the process such a positive one for you. Your recommendation and kind words really mean a lot to Andrew and the wider team.

Thank you again for taking the time to share your feedback with us!

Lesley

Rated 5 out of 5 stars

I must say the service that I received…

I must say the service that I received from Adam Szarek was amazing. Nothing was a problem and he was really helpful. Showed me lots of different options. I am very happy with my experience with him. Thank you again Adam. Xx

April 20, 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Thank you for the fantastic 5-star review, Mrs Hance! We're delighted to hear you received such amazing service from Adam Szarek at John Clark Holdings.

It’s wonderful to know he was so helpful throughout your experience, took the time to show you different options and made everything feel easy and stress free for you.

We really appreciate your kind words and are so pleased to hear you’re happy with your experience. Thank you again for your lovely feedback — we’ll be sure to pass it on to Adam!

Lesley

Rated 5 out of 5 stars

Excellent Service from all staff

Excellent service. Everything explained in detail

April 12, 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Good variety of vehicles to pick from…

Good variety of vehicles to pick from and helpful and knowledgeable staff

April 18, 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

The salesman was so helpful

The salesman was so helpful
Steve Morrison was very attentive and explained everything fully

September 17, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Great service

Salesman wasn’t pushy, we got time to test drive the car we were interested in and both loved it. Thanks Paul!

April 2, 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

I am used to the Volkswagen Brand so…

I am used to the Volkswagen Brand so was confident
the change from Golf to the new style polo would work for me. Steve Geddes was extremely helpful Thank You.

March 25, 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Excellent service with knowledgeable…

Excellent service with knowledgeable and helpful staff.
Sale and hand over couldn’t have gone more smoothly.
Absolutely delighted with my new wheels.

April 2, 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Excellent Customer Service


Customer service was superb.
Gary knew exactly what we wanted & came up with the car straight away.
No hassles.
Definitely went the extra mile.

April 2, 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Stephen M provided fantastic service…

Stephen M provided fantastic service all the way through including initial enquiry, arranging a test drive, ordering a vehicle and being updated throughout as well as managing to fit in handover at short notice during the very busy month of March. He also called to check everything was going well with the car and let me know to get in touch if I require any further assistance. 10/10 excellent service from a very attentive and polite manny who clearly takes pride in his work. A pleasure to purchase a car from. Thanks again Steve!

April 2, 2026
Rated 5 out of 5 stars

Great service from Paul Hardy

Great service from Paul Hardy. Reserved the car and travelled up to Aberdeen to view and test drive. Going through all the process buying the car he was very thorough and professional. Collecting the car the next week all went very smooth. Would definitely recommend specialist cars.

March 30, 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Excellent sales executive on Adam

Excellent sales executive in Adam

April 1, 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Staff was great

Staff was great

April 1, 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Brilliant sales team

I visited John Clark Vw looking for an upgrade from my previous vehicle, I was looking for something more sporty, the sales person was brilliant I explained what I was after and rough price range and he was straight on it. Brilliant salesperson who knows the product well and is a credit to the company

March 28, 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Excellent experience

Steve Geddes made everything very straightforward and prompt.

March 31, 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

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