Stephen M provided fantastic service all the way through including initial enquiry, arranging a test drive, ordering a vehicle and being updated throughout as well as managing to fit in handover at sh... See more
Location
Switch locationCraigshaw Crescent, West Tullos, AB12 3AW Aberdeen, Scotland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We purchased a VW Golf from yourselves, your sales agent Paul Hardy was very helpful in explaining everything about the car and helping with the whole process. He was very knowledgeable and polite and... See more
Company replied
We contacted John Clark Aberdeen on seeing a car advertised that interested us. We received a call back from Paul Hardy who was friendly knowledgable and a pleasure to business with from start to f... See more
Company replied
From when we first arrived to look at vehicles to meet our needs Aiden was extremely helpful assisting us to view and test drive the vehicles which would meet our needs. Upon deciding the Tiguan... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.
John Clark Motor Group
Written by the company

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

Contact info
Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, United Kingdom
- 01224 384000
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A really great company
I received excellent support and advice throughout the sales process, I really appreciated that the sales executive made sure everything was clear and fulfilled with minimal hassle and of course a very professional sales process from enquiry to completion.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
AVOID
I advise ANYONE not to buy a car here especially an ID. I’ve had 3 lots of door handles and endless problems. Phone lines just ring out. Nobody answers. So fed up with this. You ring VW UK and they have slopey shoulders too. Just rang to speak to service manager and the line went dead…..joke of a company. VW AND JOHN CLARK. Stand up and face customers problems!!!
John Clark Aberdeen briliant service
We contacted John Clark Aberdeen on seeing a car advertised that interested us. We received a call back from Paul Hardy who was friendly knowledgable and a pleasure to business with from start to finish, We are delighted with the whole process and off course our new car,
Thank you

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
The VW Aberdeen Salesman Kosta is Excellent
The VW Aberdeen Salesman Kosta liked after the whole process in a friendly, professional and efficient way - 5 star!

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
The service I received from the branch…
The service I received from the branch at St Andres was excellent, and the sales man Andrew Gamble was someone I would recommend his honestly and knowledge was excellent.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
I must say the service that I received…
I must say the service that I received from Adam Szarek was amazing. Nothing was a problem and he was really helpful. Showed me lots of different options. I am very happy with my experience with him. Thank you again Adam. Xx

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
The agent who assisted us was very helpful. We managed to get the car that we wanted in due time.
The agent who assisted us was

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Good variety of vehicles to pick from…
Good variety of vehicles to pick from and helpful and knowledgeable staff

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
The salesman was so helpful
The salesman was so helpful
Steve Morrison was very attentive and explained everything fully

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Great service
Salesman wasn’t pushy, we got time to test drive the car we were interested in and both loved it. Thanks Paul!

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
I am used to the Volkswagen Brand so…
I am used to the Volkswagen Brand so was confident
the change from Golf to the new style polo would work for me. Steve Geddes was extremely helpful Thank You.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Excellent service with knowledgeable…
Excellent service with knowledgeable and helpful staff.
Sale and hand over couldn’t have gone more smoothly.
Absolutely delighted with my new wheels.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Excellent Customer Service
Customer service was superb.
Gary knew exactly what we wanted & came up with the car straight away.
No hassles.
Definitely went the extra mile.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Stephen M provided fantastic service…
Stephen M provided fantastic service all the way through including initial enquiry, arranging a test drive, ordering a vehicle and being updated throughout as well as managing to fit in handover at short notice during the very busy month of March. He also called to check everything was going well with the car and let me know to get in touch if I require any further assistance. 10/10 excellent service from a very attentive and polite manny who clearly takes pride in his work. A pleasure to purchase a car from. Thanks again Steve!
Great service from Paul Hardy
Great service from Paul Hardy. Reserved the car and travelled up to Aberdeen to view and test drive. Going through all the process buying the car he was very thorough and professional. Collecting the car the next week all went very smooth. Would definitely recommend specialist cars.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Brilliant sales team
I visited John Clark Vw looking for an upgrade from my previous vehicle, I was looking for something more sporty, the sales person was brilliant I explained what I was after and rough price range and he was straight on it. Brilliant salesperson who knows the product well and is a credit to the company

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







