Car is lovely despite being a higher spec than I asked for. Pre purchase I was told that my new car would be delivered to my house. On purchase, delivery plans went from delivery to house by member... See more
Location
Switch locationCraigshaw Crescent, West Tullos, AB12 3AW Aberdeen, Scotland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stephen M provided fantastic service all the way through including initial enquiry, arranging a test drive, ordering a vehicle and being updated throughout as well as managing to fit in handover at sh... See more
We purchased a VW Golf from yourselves, your sales agent Paul Hardy was very helpful in explaining everything about the car and helping with the whole process. He was very knowledgeable and polite and... See more
Company replied
We contacted John Clark Aberdeen on seeing a car advertised that interested us. We received a call back from Paul Hardy who was friendly knowledgable and a pleasure to business with from start to f... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.
John Clark Motor Group
Written by the company

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

Contact info
Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, United Kingdom
- 01224 384000
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant sales team
I visited John Clark Vw looking for an upgrade from my previous vehicle, I was looking for something more sporty, the sales person was brilliant I explained what I was after and rough price range and he was straight on it. Brilliant salesperson who knows the product well and is a credit to the company

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
We purchased a VW Golf from yourselves
We purchased a VW Golf from yourselves, your sales agent Paul Hardy was very helpful in explaining everything about the car and helping with the whole process. He was very knowledgeable and polite and made the sale seamless. We would definitely purchase another car in the future from yourselves based on our recent experience.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Very communicative and helpful
Very communicative and helpful. Easy to talk to and answered all questions. Explained all well. Excellent experience changing my car.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
great customer service

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Great communication
Great communication throughout and arrangement of vehicle delivery was excellent for such a great distance. Vehicle price was very competitive. The friendliness and cooperation of the staff in Aberdeen was first rate.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
smooth and effortless
Gary made the entire experience smooth and effortless, and he was fantastic to deal with from start to finish.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Car upgrade.
Great experience in buying another car. Salesman Steve Geddes was helpful and professional from showing me the car, talking through and arranging trade in and new finance , emailing all paperwork to sign to showing the workings of the car on hand over, would highly recommend.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
A very smooth transition …any questions or concerns were dealt with promptly.
A very smooth transition trading previous VW to new car. The process was handled extremely well and professionally by our salesman...Gary Brown in the Aberdeen garage.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
5* service
5* service - Paul always went above and beyond to help when we were looking for a car with a specific spec. Delighted to have found the perfect car. Thank you for everything!

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Gary Brown in Sales gave me a 5-stars’ service
Gary Brown has always given a 5 star service at Specialist Cars (John Clark Volkswagen Aberdeen) and it’s always a pleasure to work with him in getting the car I want.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Had the best experience when buying a…
Had the best experience when buying a car from Steve, very professional and attentive! Ross the sales controller and Laura from the Central finance unit were both very helpful and made me feel at ease the whole way through, I will definitely be back when trading in for my next car! Highly recommended!

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Said what I was after car wise and I…
Said what I was after car wise and I got the car I have anted

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
1 star as cant give any less don’t even…
1 star as cant give any less don’t even deserve one star horrendous. Sold car done 180 miles two weeks later 12 faults with brakes on dash to be told see you in a month. After complaining told to use vw assistance that is included to be told we don’t have courtesy car as sold as 4 week waiting list so I need to warn them 4 weeks in advance of car issues 😡

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Everything went great!
Everything went great and also Adam did great my experience buying my new car

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Friendly and helpful salesperson
Gary was very professional in his approach and dealt well with my queries. He explained the main details of the vehicle I was interested in and arranged a test drive the next day. They had a similar manual version (I wanted an automatic) in the showroom which allowed me to evaluate whether it met my needs. Gary quickly checked availability of an automatic version in the colour I wanted. We discussed which finance options suited me best.
On handover day, the features of the vehicle were explained and this was followed up with a courtesy call a few days later.
The only downside to the experience is the lack of customer parking at the venue, hence the four stars.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
First class
Had first class experience with salesman very helpful with everything to do with car.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Great experience
Well supported throughout the process of viewing, test drive and selecting the right vehicle for my needs. The sales people I dealt with were knowledgable, but not pushy. Kept me updated throughout the process. Great experience

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
The handling of the sale and handover…
The handling of the sale and handover was great.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







