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Rated 1 out of 5 stars

I worked with this company for about four years and always maintained a strong work record with no issues. My performance was consistently excellent, and I took pride in the care I provided. After... See more

Rated 1 out of 5 stars

Honor wanted all my personal info via Online, hey refused to give me an address for the in person intake step And even said hey are going to cancel my in person intake appointment unless proved mo... See more

Company replied

Rated 1 out of 5 stars

The worst Home Care business ever!!!!!! They are greedy and a poor example of what Home Care business should be. They treat employees with absolutely no respect if you do not comply with their order... See more

Company replied

Rated 1 out of 5 stars

THIS COMPANY IS AWFUL, almost felt like a SCAM ON SENIORS. Earlier this summer, my right humerus was fractured in a fall. I got sold a bill of goods by this ironically named “Honor”home care. I fell f... See more

Company details

  1. Home Health Care Service
  2. Pharmacy

Written by the company

We offer the most efficient, well-managed, transparent care platform in the world, while maintaining the human touch that our clients expect and deserve


Contact info

1.2

Bad

TrustScore 1 out of 5

68 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The Albuquerque New Mexico Honor Team…

The Albuquerque New Mexico Honor Team is exceptional with their care and their compassion for seniors. They are quick to meet the needs for your loved ones with there services, I have worked with Jamel and David with several clients who have needed their Support with the aging process. The caregiver in with medication reminders, help to stay active, mill prep and grocery shopping, light housekeeping, personal care, companionship and transportation.

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

AMAZING COMPASSIONATE CO.

I have worked with honor for several years. I am so impressed with the company- from the face of the companyJamel Ellison to the caregivers - the quality of care is above par! I do not have any doubt that this company will have your family members quality of life as it's priority..

January 31, 2019
Unprompted review
Rated 5 out of 5 stars

We have had a very good experience with…

We have had a very good experience with Honor I highly recommend them to any family in need of aassistance with a loved one

October 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for your feedback, Naomi. We are happy to hear that you are pleased with our Care Team and would recommend Honor. We appreciate it!

Rated 3 out of 5 stars

no continuity for long term care.

Wish we were able to keep same caregiver. Retraining caregivers everytime we needed one was no fun. When we finally got a routine person and were happy they removed him and started sending whomever stating it was against company policy to send same person regularly?

This is a trouble for long detailed daily routines.The service is supposed to free us up but ended up being more a hassle retraining over and over requiring us to be there all the time handholding.

We finally advertised and hired a live in caregiver which has its drawbacks too yet has greatly freed up our lives.

While most care givers sent were wonderful and I stared them high, others were not worth the time.

If you need a hand great! Are willing to be there guiding them all day great! if you need repeat care forget it until they change their policy!

September 27, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for taking the time to share your review, Harry. We really appreciate your honest feedback about your experience and are glad that you ultimately found a solution that works best for you and loved one.

Rated 5 out of 5 stars

Quick, reliable and professional!

My aunt and uncle were both injured in a car accident and required in-home care on very short notice. Both had broken legs with limited mobility. Honor was able to quickly provide phenomenal care pros that gave the family ease of mind with sending my aunt and uncle home from the hospital to recover. They were treated with respect and dignity while they rehabilitated their injuries in the comfort of their homes!

September 10, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you JW! We are pleased to hear that your team of Care Pro's provided excellent care for your aunt and uncle and helped them heal at home. Thank you for sharing!

Rated 5 out of 5 stars

My 92 year old parents have Susan as…

My 92 year old parents have Susan as their main caregiver. Susan is such a dependable, loyal, caring, and wonderful person. She's just like part of the family. We are so lucky to have her!! It makes all our days brighter.

August 29, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

We are so happy to hear that, Gigi! We will be sure to pass on your wonderful compliments to Susan. Thank you again for the very thoughtful feedback!

Rated 4 out of 5 stars

Elvis Chan & Karena Moore have been…

Elvis Chan & Karena Moore have been very good caretakers for my father. The only issue I have is when I was going on vacation they could not find a caretaker to cover the pm shift.

August 16, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for the feedback, Carol. We will be sure to pass on your compliments to Elvis and Karena. With regard to additional support, please don't hesitate to reach out to Sergio and our Care Team. We will do all that we can to ensure proper coverage and additional support moving forward.

Rated 5 out of 5 stars

Every one of the caregivers have been…

Every one of the caregivers have been so kind and helpful with my husband. Keep up with the good work. So sorry to lose Hanna, though.

August 16, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for your feedback, Claire. We are so happy to hear you are pleased with our service and that your team of caregivers has been kind and helpful. It is genuinely a privilege to care for you husband and appreciate your input.

Rated 5 out of 5 stars

Loving Honor Care!

Honor Care has provided great service
And Carpros for my 94 year old Mom for over two years! I am very impressed with the care managers and staff’s continued professionalism,kind and empathetic nature in providing the best they can! They have been courteous and prompt in communication.
Caregivers are available short term and also long term basis as I have needed.A great contemporary model for an Agency.

August 15, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for sharing your experience. We are so pleased to hear that your Care Pro Team is courteous and professional and able to serve and care for your mom with compassion and attention. That's our aim! We genuinely appreciate your thoughtful feedback.

Rated 1 out of 5 stars

The company kept changing caregivers at…

The company kept changing caregivers at the last minute, so I'd open the door to find a stranger that I had to train to care for my husband. They would post something on the website -- but never alerted me in advance of the change. Was I supposed to check the website every five minutes???

August 6, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

JW, we sincerely apologize for the experience you had with us. Occurrences like the ones you've shared were not uncommon in early 2017, and we've since put tremendous resources into improving our reliability, consistency and enhancing the overall care experience. Thank you again for your honest and direct feedback.

Rated 5 out of 5 stars

Honor gets top marks in every respect

Honor gets top marks in every respect. They have great communication, great people, great service, top notch in every area.

August 2, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for your feedback, Teresa. We are so happy to hear you are pleased with our team's service on all fronts. It means a lot!

Rated 5 out of 5 stars

The support we

The support we , the family received after our mother’s care was amazing. Very, very genuinely caring.

August 2, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thanks for sharing Francisca. We are so glad that your mother and family could feel the compassion in the care from the Honor Care Pro's.
We really appreciate your thoughtful feedback.

Rated 5 out of 5 stars

All the helpers we had gave excellent…

All the helpers we had gave excellent care to my husband

August 2, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you Elaine. We are happy to hear that your team of Care Pro's provided excellent care to your husband. Thank you for sharing.

Rated 5 out of 5 stars

There when wee needed them

There when wee needed them. Talented and supportive staff.

August 2, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for your feedback, Charles. We are happy to hear that you were pleased with our Care Team. Thanks again!

Rated 5 out of 5 stars

They really give you the chance for…

They really give you the chance for your loved one to develop a relationship with the Care Pro.

August 1, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

We love to hear that, Kenna! Compassion and connection are both key to great care.

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