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Rated 1 out of 5 stars

I worked with this company for about four years and always maintained a strong work record with no issues. My performance was consistently excellent, and I took pride in the care I provided. After... See more

Rated 1 out of 5 stars

Honor wanted all my personal info via Online, hey refused to give me an address for the in person intake step And even said hey are going to cancel my in person intake appointment unless proved mo... See more

Company replied

Rated 1 out of 5 stars

The worst Home Care business ever!!!!!! They are greedy and a poor example of what Home Care business should be. They treat employees with absolutely no respect if you do not comply with their order... See more

Company replied

Rated 1 out of 5 stars

THIS COMPANY IS AWFUL, almost felt like a SCAM ON SENIORS. Earlier this summer, my right humerus was fractured in a fall. I got sold a bill of goods by this ironically named “Honor”home care. I fell f... See more

Company details

  1. Home Health Care Service
  2. Pharmacy

Written by the company

We offer the most efficient, well-managed, transparent care platform in the world, while maintaining the human touch that our clients expect and deserve


Contact info

1.2

Bad

TrustScore 1 out of 5

68 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Go with any other company

August 1, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank for you sharing Steve. We wish your experience was more positive. We value and appreciate your feedback.

Rated 5 out of 5 stars

I was very pleased with the care pros…

I was very pleased with the care pros that serviced my mother. They were always polite, respectful and managed their interactions with my mother well.

August 1, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for the thoughtful message, Wendy. We appreciate your feedback.

Rated 5 out of 5 stars

The helpers were personable and ready…

The helpers were personable and ready to help out in every way. I would highly recommend them.

August 1, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for your feedback, Patricia. We are happy to hear that you were pleased with our team's care and would recommend Honor. We appreciate it.

Rated 5 out of 5 stars

We were very pleased with the care…

We were very pleased with the care provided by Honor. The staff were professional, friendly, caring and genuinely empathetic during a very difficult time for our family.

August 1, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thanks for sharing Susan. We appreciate the kind words and your description about our care. We appreciate your thoughtful feedback.

Rated 2 out of 5 stars

When I first met with an Honor…

When I first met with an Honor representative it seemed like a great service. What she described to me made me say “wow they really know what they are doing and are on it.” Boy was I wrong! The caregiver I got from Honor was amazing! I think I lucked out. She was experienced with Spinal Cord Injuty patients and my husband had just suffered an accident and had an SCI. Unfortunately she was only with us for about 4 months. That’s wheny nightmare began. Honor would send different caretakers everyday. Some would come from as far away as 50 Miles. We are in the San Fernando Valley! The caregivers would come an hour to 2 hours late! My husband is in a wheelchair & can not move on his own. He was left in bed while I left to work hoping someone would show up.
The last straw was a caregiver that said she was Jewish & couldn’t touch my husband’s food! What? Who goes into this field if they can’t touch food that is NOT kosher! I’m my experience the Honor caregivers were horrible to my husband and myself!

August 1, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Lilian, we are genuinely sorry for the mixed experience you had with Honor. Especially so, after having such a great match with your first Care Professional.
We wish you both well and thank you for your direct and candid feedback.

Rated 2 out of 5 stars

Please update your records

I am no longer using your services so why am I receiving a survey? Last care provider I used quit with no notice to get more hours. Several months later she called “ to see how things were going and if she could help out”. I told her that I was no longer using Honor. The model is too unstable for someone who has dementia. I have not been a client since June 2017, please update your records. Thanks!

August 1, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Debra, we sincerely apologize for the experience you had with us. Occurrences like the ones you've shared were not uncommon in early 2017, and we've since put tremendous resources into improving our reliability and enhancing the overall care experience.
Thank you again for your honest and direct feedback. We have updated our records.

Rated 4 out of 5 stars

Honor did a good job

Honor did a good job for my mother for several months when she needed some assistance in her home. We started off a little rocky, but she was very happy with her caregiver. We terminated our relationship when it was time for Mom to move to independent living, where she is now very happy.

August 1, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for taking the time to share your review, Paul. We really appreciate your honest feedback about your experience and are glad that your mother had a great connection with her Care Pro before she moved to IL. Wishing you both well!

Rated 5 out of 5 stars

The company was wonderful to my mother…

The company was wonderful to my mother and they did a wonderful job of caring for her and taking care of her .

August 1, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

We are so happy to hear that, Earl. It was our privilege to help care for you mom.

Rated 5 out of 5 stars

Honor Home Care is the best

Honor Home Care is the best. They really go "the extra mile". We had a really good experience and I would and will refer them to anyone looking for A1 home health care.

August 1, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for your feedback, Pam. We are so happy to hear you are pleased with our team's service and would recommend Honor. We appreciate it.

Rated 5 out of 5 stars

Just excellent care

This review is from Linda, the one who received it. All of the women who came to take care of me or just sit with me were wonderful. They made a bad situation much more bearable. Will highly recommend Honor to friends and family who might be in need of this kind of care.

August 1, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for sharing your experience, Linda. We are pleased to hear that your Care Pro Team was wonderful and helped make the best of some challenging times.
We appreciate the feedback and also recommending Honor to your friends.

Rated 5 out of 5 stars

I couldn’t have received better service…

I couldn’t have received better service and for my mom
Compassion is key to great care!

July 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

We love to hear that, Faith! You're spot on; compassion and connection are key to great care.

Rated 5 out of 5 stars

Joyce is an Excellent care giver

Joyce is an Excellent care giver
She was professional and very pleasant
Joyful and smiled all the time even when patient would not cooperate
We asked for her to be designated as a favorite for our needs so she can always be assigned to us in the future whenever possible

July 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

We are so happy to hear that, Lina! We will be sure to pass on your compliments to Joyce. Thank you again for the very thoughtful feedback!

Rated 5 out of 5 stars

In home care providers were kind

In home care providers were kind, thoughtful and very professional

July 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for the thoughtful message, Vanessa. We appreciate your feedback.

Rated 5 out of 5 stars

i would rate honor as the best in the…

i would rate honor as the best in the business. the care givers were very caring. enjoyed every minute they spent wiith me.

July 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

We love to hear that, Lita. We're so pleased that your team of Care Pro's were a great match. Thank you again!

Rated 5 out of 5 stars

We had nothing but positive experiences…

We had nothing but positive experiences with Honor. Our caregiver, Eugenio, became like a part of our family. He was remarkable.

July 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

We are so happy to hear that, Alisha! We will be sure to pass on your compliments and share to Eugenio. Thanks again!

Rated 5 out of 5 stars

My spouse developed Lewy Body Dementia…

My spouse developed Lewy Body Dementia with a seizure disorder and we needed more help the last 3 months of her life – Honor Home Care was fantastic! The caregivers who came were experienced, competent and compassionate. We had a rotating group of three or four women, and each was terrific, even in the last week when the seizures were frequent and frightening. I liked that we could schedule as-needed, and that aides would come with us when we needed help with procedures in hospitals (cat scan, blood draw). I have recommended them to many friends looking for aides.

July 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for sharing your experience, Elana. We are pleased to hear that your Care Pro Team was terrific and was able to serve and care for your loved one even at the most challenging of times.
Thank you again for sharing and also recommending Honor to your friends.

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