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Rated 1 out of 5 stars

I worked with this company for about four years and always maintained a strong work record with no issues. My performance was consistently excellent, and I took pride in the care I provided. After... See more

Rated 1 out of 5 stars

Honor wanted all my personal info via Online, hey refused to give me an address for the in person intake step And even said hey are going to cancel my in person intake appointment unless proved mo... See more

Company replied

Rated 1 out of 5 stars

The worst Home Care business ever!!!!!! They are greedy and a poor example of what Home Care business should be. They treat employees with absolutely no respect if you do not comply with their order... See more

Company replied

Rated 1 out of 5 stars

THIS COMPANY IS AWFUL, almost felt like a SCAM ON SENIORS. Earlier this summer, my right humerus was fractured in a fall. I got sold a bill of goods by this ironically named “Honor”home care. I fell f... See more

Company details

  1. Home Health Care Service
  2. Pharmacy

Written by the company

We offer the most efficient, well-managed, transparent care platform in the world, while maintaining the human touch that our clients expect and deserve


Contact info

1.2

Bad

TrustScore 1 out of 5

68 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Poor coordination and scheduling

Poor coordination and scheduling. Last-minute changes. Noshows and personnel who could not find our house. Never would use them again.

July 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

David, we sincerely apologize for the experience you had with Honor.

Occurrences like the ones you've shared were not uncommon in early 2017, and we've since put tremendous resources into improving our reliability and enhancing the overall care experience.

Thank you again for your honest and direct feedback.

Rated 4 out of 5 stars

Good, but staff for cognitively impaired needs work

Some of the care givers were absolutely fantastic, some where fine, a couple needed replacing. Unfortunately it was nearly impossible to monitor the night time people and they didn't fall into the fantastic or fine category. When you have a cognitively impaired person on hospice you need to send the best people.

The app with alerts was fantastic. After the loved one passed, we missed those alerts for a few days.

July 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for taking the time to share your review, Jennifer. We really appreciate your honest feedback about your experience and the technology.

Rated 5 out of 5 stars

I have used their service a few times

I have used their service a few times. I was very pleased with the service and the providers. Very timely an professional. Will certainly use again for any future needs.

July 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for the kind words and taking the time to share your review, James. We appreciate your trust and your business.

Rated 5 out of 5 stars

Your staff and caregivers are…

Your staff and caregivers are excellent. I would recommend Honor to anyone who needs a caregiver to care for their family.

July 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thanks Yvonne! Your kind words mean a ton to our Care Team and Care Professionals!

Rated 5 out of 5 stars

always on time

always on time! Helen is excellent in all phases of the job!

July 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

We are so happy to hear that, Dennis. We will be sure to pass on your compliments to Helen!

Rated 5 out of 5 stars

Honor's system always professional

Honor's system always professional, caring, friendly and kind. They always worked with us when we had questions, special requests or concerns.
Unfortunately we lost my Mom recently, but the caregivers still reached out to me with their love and kind words!!

July 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for the kind words and taking the time to share your review, Claudia. It was our privilege to help care for you mom.

Rated 5 out of 5 stars

The management has been great and in…

The management has been great and in particular one of the CP's Judy

July 31, 2018
Unprompted review
Honor Home Care logo

Reply from Honor Home Care

Thank you for your feedback, Jeff. We are so happy to hear you are pleased with our team's service. We will be sure to pass on your compliments to Judy!

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