Jordan Lynch - Private Finance Reviews 713

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and proactive approach, making the entire process stress-free and smooth. The service is frequently described as excellent, with many people appreciating the personalized attention and efficient handling of their needs, from securing mortgages to providing financial advice. Consumers highlight the exceptional customer service, noting the team's responsiveness, knowledge, and clear communication. People are particularly impressed with the quick response times and the company's ability to secure favorable deals, often saving them money. The pricing is also considered very reasonable by many.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Service

Clients share positive opinions on service, consistently highlighting its excellence from start to finish.... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting excellent... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the... See more

Price

People report positive experiences with price. Customers found the prices very reasonable, with some noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

we were looking to re mortgage but move away from our existing lender to find the best deal we could. Shaun mccumesky and Joel Mitchell were fantastic every step of the way. Extremely professional an... See more

Company replied

Rated 5 out of 5 stars

I can't recommend Jordan Lynch highly enough. I've dealt with Shaun for a number of years now and he is always super helpful, very responsive and goes above & beyond to get you the best deal. We neede... See more

Company replied

Rated 5 out of 5 stars

Lucy and the team at Jordan Lynch provided nothing but the best for us in during our house move. Lucy’s expertise, and the time taken to understand our circumstances, meant that the process of applyin... See more

Company replied

Rated 5 out of 5 stars

My husband and I instructed Jordan Lynch in respect of a residential mortgage (I am a barrister). Lucy Baxter was our mortgage advisor. We found Jordan Lynch in general, and Lucy in particular, excell... See more

Company replied


Company details

  1. Mortgage Broker

About Jordan Lynch - Private Finance

Written by the company

At Jordan Lynch Private Finance we are truly dedicated to our clients, and aim to deliver a first class service every time, no matter how complex the case may be.

All of our advisers are highly skilled graduates, or ex-bankers and building society managers. This level of experience provides us with the necessary skills and contacts to enable us to solve the most complex mortgage proposals.

Whilst we are able to advise and arrange all types of regulated and non-regulated mortgages we particularly focus on the niche sectors including the self-employed, entrepreneurs, barristers, professionals, high net-worth individuals, investors and equity release.

VISIT OUR WEBSITE LINKEDIN INSTAGRAM

Contact info

5.0

Excellent

TrustScore 5 out of 5

713 reviews

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Rated 5 out of 5 stars

As a first time buyer it was very…

As a first time buyer it was very daunting trying to navigate buying a property and finding the best mortgage, however Claire really helped to answer all my questions and take time to make sure I knew exactly what was happening at all stages of the process. She was able to find myself and my partner a great mortgage even with issues regarding a property falling through and moving to a different city. Couldn’t recommend them enough and I will 100% be returning for any advice required in the future.

October 30, 2023
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Reply from Jordan Lynch - Private Finance

Hi Olivia, I'm so pleased that we were able to help, particularly with answering your questions. Buying your first property can be a daunting process and it always makes us happy to have been able to make it as easy and stress-free as possible. Congratulations again and good luck in your new home. Claire and Team JL.

Rated 5 out of 5 stars

Becky was so helpful with sorting out a…

Becky was so helpful with sorting out a new mortgage contract! They gave me my best options to choose from and made the whole situation straight forward. I now have a lower cost rate and they did it all for me. I’m so grateful. 5stars!

October 26, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

Thank you Alexandra for this feedback, I really appreciate it. I'm thrilled that I was able to help with the process and find the right product for you. Good luck for the future. Rebecca and Team JL.

Rated 5 out of 5 stars

5 star service: mortgage

I was referred to Rebecca and she was brilliant. Responsive, answered all my questions (even when she was about to go on holiday) and made sure her colleagues Shaun and Gus were able to help when she was away (both were also very helpful). Everyone was really professional. I had a couple of failed attempts at buying a property so Rebecca had to do a bit of work each time I made an offer to rework the numbers etc but she did it all really quickly so I knew what the monthly payments would be. I’m delighted to have had an offer for a property accepted so all Rebecca’s hard work is at an end. Even after I received the mortgage offer when rates reduced Rebecca got me a better deal. Excellent service and I would highly recommend. Thanks Jayne

September 15, 2023
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Reply from Jordan Lynch - Private Finance

Hi Jayne, I'm so pleased we were able to find the right mortgage solution for you and to hear that you were happy with our service. We certainly pride ourselves on never giving up and get real satisfaction when we're able to help someone to realise their goal of home ownership. Good luck in your new home. Rebecca and Team JL.

Rated 5 out of 5 stars

Great Service Provided at all Levels

If you could clone Claire Roe, you would have an amazing workforce. Claire was helpful, honest and thorough with my mortgage application, kept me updated and delivered amazing customer service. Compliments to Gus also who supported me once my application had been submitted, I will be coming back to use Jordan Lynch.

October 19, 2023
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Reply from Jordan Lynch - Private Finance

Thank you Daniel, we really appreciate this amazing feedback! Glad we could help and do come back to us in future if you need us. Claire and Team JL.

Rated 5 out of 5 stars

Excellent service

Dealt with Shaun Mccumesky to arrange a new mortgage. He made a potentially difficult process very smooth and efficient. Stayed in touch throughout the process and was responsive to any queries or requests.

October 4, 2023
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Reply from Jordan Lynch - Private Finance

Hi Abigail! Really appreciate this 5-star feedback and I'm glad you found the process smooth and efficient. Good luck for the future and we're here if you need us again! Shaun and Team JL

Rated 5 out of 5 stars

Rebecca is a star!

Rebecca was absolutely fantastic throughout the whole process. First-rate service; professional, and proficient with excellent communication. Thanks again Rebecca for making the process stress-free. We look forward to working with you again in the future :D

March 1, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

Thanks Ellie, we so appreciate your feedback. I'm really pleased to hear that you were happy with the service and I wish you lots of luck for the future. Rebecca and Team JL

Rated 5 out of 5 stars

Highly personable and saved us money

After a personal recommendation, I contacted Paul at Jordan Lynch when I couldn’t find a good financial solution through comparison sites for our needs. Within a day or two Paul had found an excellent match which saved us money and gave future flexibility.
Highly personable, easy to communicate with and quick results. Highly recommend and would use again.

September 22, 2023
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Reply from Jordan Lynch - Private Finance

Thank you Alison, I really appreciate you taking the time to leave us this 5-star review. Good luck in the future and do keep us in mind if you need us again. Paul and Team JL.

Rated 5 out of 5 stars

If you need a mortgage then you need Becky! Outstanding service!

Becky is worth every penny of the broker fee and more! If you need assistance getting a mortgage then you need Becky.

I was in the inconvenient position of changing careers, being newly self employed and having only one year tax return that did not reflect what my second year return would be and thought I had no chance. I tried several 'independent' brokers and none were any more helpful than regular ones. I then heard about Jordan Lynch; I contacted them and they allocated me to Becky to speak with. What a breath of fresh air! Her response was a cheery, relaxed and extremely positive "not a problem at all". I have never applied alone for a mortgage until now and did not know or understand a lot of things but Becky explained everything and never once made me feel like I was silly or inconvenient, in fact she made me feel like I was her only client and the most important consideration on her desk, her calm and confident attitude helped me immensely throughout the process. Not only did Becky get me a mortgage with what appeared to be ridiculous ease compared with other brokers, when a problem was raised on the survey, she had the mortgage switched to an alternative property with barely a pause.

I cannot recommend Becky enough and, despite my not expecting to be in the situation of requiring assistance for a re-mortgage in the future, if I have the money to spare I would hire Becky to deal with it all for me without a moment's hesitation, in fact I would happily hire her to deal with all my financial issues if I could, she is absolutely worth her weight in gold! I thought I would not be able to have a home of my own again for a very long time or possibly at all and thanks to Becky, I may now be able to!

September 1, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

Hello Nikki, I really do appreciate this incredible review so thank you very much for taking the time to write it! The mortgage application process can always be daunting so I'm thrilled that we were able to explain things throughout and make the process as stress-free as possible for you. Once again, thank you for your very kind words and thank you for choosing Jordan Lynch. We wish you the very best for the future. Becky and Team JL.

Rated 5 out of 5 stars

Excellent service

Excellent service, went far beyond what other mortgage brokers did to get me a much better deal. Well worth the money.

September 6, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

Thank you Sam for this 5-star feedback, we appreciate it. Team JL

Rated 5 out of 5 stars

Highly recommend!

Becky helped us secure our mortgage offer and we couldn’t have asked for better advice and overall service. Becky was extremely helpful and responsive from the outset, setting out our options clearly, answering all of our (many!) questions and helping us navigate what could have been a very painful dialogue/process with the lender. Couldn’t recommend highly enough! Thank you, Becky.

September 1, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

Hi Lara, it's always great to have questions so it was my pleasure to answer them for you! Thank you for taking the time to leave a review. Team JL.

Rated 5 out of 5 stars

Excellent assistance in achieving our…

Excellent assistance in achieving our objectives. Prompt, highly efficient, helpful responses from Becky which greatly facilitated the desired and achieved outcome.
Excellent collaborative approach throughout.
Excellent backup from Gus - at all times, very efficient.
No issues about seeking their assistance again - if required!

September 5, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

Thank you for leaving us 5-star feedback, Stephen. We're happy that we were able to help with your mortgage needs and hope to work with you again in the future. Becky, Gus and Team JL.

Rated 5 out of 5 stars

Excellent!

Excellent!! Extremely efficient, great communication throughout from Claire who made the whole experience stress free and smooth. (a way better experience than our initial contact with the bank). Well done and thank you.

August 16, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

I'm really pleased to hear that you found the experience as stress-free and smooth as possible. It was a real pleasure to be able to help you and we appreciate the 5-star feedback! Claire and Team JL.

Rated 5 out of 5 stars

Great service

Very helpful. Rebecca guided us through the first time buying process with patience and calmness - just what we needed!

July 1, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

Thank you for taking the time to leave us 5-star feedback, we really appreciate it and are glad that we could help! Team JL

Rated 5 out of 5 stars

The speed with which Jordan Lynch were…

The speed with which Jordan Lynch were able to deal and help me get a mortgage offer. Particularly Rebecca Ward-Thomas. She understood the needs of a self employed barrister and asked the right questions immediately putting me at ease compared to other financial institutions I had approached

July 14, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

This is so great to hear Chuba, as we pride ourselves in making sure we ask the right questions at the right time! I'm so glad that you felt at ease and were pleased with the speed in which we dealt with your mortgage application. Please do keep us in mind for any future requirements, enjoy your new home. Rebecca and Team JL.

Rated 5 out of 5 stars

Shaun and the team were excellent

Shaun and the team were excellent. We had a difficult remortgage with many complexities at a time of great uncertainty re rates etc. that Shaun was able to navigate with a great outcome for us. We're incredibly grateful to have support on hand like this.

August 1, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

Thank you for the feedback. I was delighted to be able to get the right outcome for you and I'm even more delighted that you were pleased with our service and support. Good luck for the future. Shaun and Team JL.

Rated 5 out of 5 stars

Brilliant service from Claire

I have had such a brilliant experience with Claire at Jordan Lynch - I couldn’t recommend her services enough. I approached Claire with what I felt was a slightly complicated purchase agreement, but she was able to quickly determine what I needed. She has been in really responsive and nothing is ever too much trouble.

Gus assisted Claire in finalising my mortgage, and again has been great.

Overall I had a brilliant experience, and highly recommend their services.

August 3, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

Heather, thank you so much for leaving this great review - I do really appreciate it. Gus and I enjoyed working with you and most importantly, we're delighted that we were able to secure the right mortgage product for you. Claire, Gus and Team JL.

Rated 5 out of 5 stars

Excellent Service

Paul, Tim and the team went above and beyond in a difficult market, to assist us. Jordan Lynch genuinely care about their customers, and this sets them apart from the competition in my experience. Highly recommended.

July 28, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

We certainly do genuinely care about all of our customers, so it's great to hear that we were able to help you. Thanks for choosing Jordan Lynch and taking the time to leave this review. Team JL

Rated 5 out of 5 stars

We are absolutely delighted with the…

We are absolutely delighted with the service we received from Jordan Lynch, Rebecca Ward-Thomas went above and beyond. We are so appreciative for the truly flawless service and would not hesitate to recommend!

July 24, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

We're glad to hear that you're so happy with your Jordan Lynch experience and it was my pleasure to help you with your mortgage. Good luck in the future. Rebecca and Team JL

Rated 5 out of 5 stars

Excellent as always

Excellent as always - Rebecca and Gus were efficient and kept us well-informed the whole way through. Highly recommended!

July 22, 2023
Unprompted review
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Reply from Jordan Lynch - Private Finance

Thank you for taking the time to leave this 5-star review and we're always here if you ever need us again. Team JL

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