Joshua Interiors Reviews 

110
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Received our dining chairs and we love them. Waited a bit longer than normal for delivery as we had to cancel the first date we were offered. Not the fault of Joshua Interiors so very happy .

Rated 5 out of 5 stars

I ordered a small leather bench sofa and matching chair. Very happy with purchases, well made and fit perfectly in the space required. Colour perfect, substantial pieces and as described online.... See more

Rated 5 out of 5 stars

Beautiful dusty pink swivel chair for my bedroom. Absolutely stunning! Nice and chunky (opulent) Everyone loves it! It was delivered on time and packaged very well. Also very good price and good... See more

Rated 3 out of 5 stars

The sofa itself is great and of high quality. That and Kyle in their customer service team are the only reason they are getting above 1 star. We had two deliveries cancelled when we waiting in al... See more

Company replied

Company details

  1. Shop Supermarket Furniture Store
  2. Bedroom Furniture Store

Written by the company

Online Furniture Retailer. Supplying Quality Modern Interior Furniture & Garden Furniture. Free Delivery On All Orders.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

110 reviews

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1-star

No recent history of asking for reviews

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4.6

All reviews

(110)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The first chair I received arrived damaged but was picked up and exchanged for a perfect one quickly and without fuss. Loving my snuggle chair, looks amazing and is so, so comfortable!

June 8, 2022
Rated 5 out of 5 stars

Smooth transaction and prompt delivery

Smooth transaction online, consistent updates on delivery times and arrived within the timescales quoted. Delivery was made promptly and the goods met my expectations in terms of good quality and as described. Would certainly recommend Joshua Interiors for their positive customer experience.

April 21, 2022
Rated 4 out of 5 stars

Great prices

Great prices, quick to reply via email, love the chair - just took forever to be delivered, had to chase a few times which was down to the courier.

April 21, 2022
Rated 5 out of 5 stars

Excellent

Excellent and prompt service with good communication. Excellent product. It arrived on time and well packaged. I would recommend this company and use them again myself.

April 7, 2022
Unprompted review
Rated 5 out of 5 stars

Dealing with a return

Kyle was brilliant. I had a return and Kyle was really responsive and polite. Definitely recommend using Joshua Interiors - customer service was superb!

February 22, 2022
Unprompted review
Rated 4 out of 5 stars

Would be happy to buy again from this company

The chairs were delivered slightly later then advertised hence, only four stars, but once I chased the matter up, the explanation was very prompt. Good communication from the delivery company. The two armchairs arrived well packaged. They are well built, very comfortable and as described on the website which is reassuring when you are buying without trying. Very happy with my purchase.

December 28, 2021
Unprompted review
Rated 5 out of 5 stars

We thought that the service was…

We thought that the service was excellent. Detailed information was provided about the products that we were purchasing, including care after purchase. Any queries we had were dealt with either by phone or on the internet and staff were very courteous. It is the first time we have bought furniture online so we did feel a little apprehensive. They were very helpful when arranging delivery as initially we thought we might like to wait a few weeks for delivery (to tie in with decorators etc), but then changed our minds. The packages were very well packed and everything arrived in perfect condition with clear instructions about the very minimal assembly needed. I would definitely recommend this company. The website is easy to use with clear descriptions and dimensions, and this makes selecting your items straight forward.

December 28, 2021
Rated 5 out of 5 stars

excellent service fro first enquiry to…

excellent service fro first enquiry to delivery time and a rapid response to a query after sale re how to look after the wood. Lovely Firenze table just unfortunate that there were no suitable chairs to purchase with it. Thank you all!

December 16, 2021
Rated 2 out of 5 stars

Delivery ok

Delivery ok, product colouring not what I wanted, poor returns policy

November 29, 2021
Joshua Interiors logo

Reply from Joshua Interiors

Hi Jamie
I am very sorry to hear that the item you ordered was not as expected. Unfortunately with natural marble products the colour of the stone can vary as this is unique to each piece of marble.
Regarding returns, we offer 14 days returns however we can not cover the cost of the return unless the product is damaged of faulty. If you are finding it difficult to book in a collection we are more than happy to assist you with this.

Kind regards

Joshua Interiors

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