Found the hotel after a little search. Calls etc. Proper addresses required. Perhaps address confirmation. Hotel De Lamitel Annex, Abuja was nowhere near the location on your website. Your cust... See more
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We had reserved some rooms on Jovago.com for S&S Suites & Spa and that turned out anpoor decision. The hotelnis very low standard and nothing on the ground reflects what is being shown online. First,... See more
Company replied
Job ago was fine, and the staff very responsive. Hotel chosen turned out to be unacceptable, dirty, filthy. Website description made it seem better than what it was. We were forced to find another hot... See more
Company replied
The worst booking system i have ever seen. They sent me a full confirmation mail and sms about our trip to Zanzibar but when we reach to hotel we are told that no rooms are available and they didn... See more
Company details
About Jovago.com
Information provided by various external sources
- Who are we?
Our ambition is to bring every bit of available accommodation online, and to create the easiest and cheapest way for customers to book it.
At Jovago, we have hundreds of travel specialists constantly in touch with our customers. Our offices are located in Lagos (Nigeria), Dakar (Senegal), Abidjan (Ivory Coast), Douala (Cameroon), Nairobi (Kenya), Karachi, Lahore and Islamabad (Pakistan), Porto (Portugal) and Paris (France).
- Our Promises :
Best Prices: Best Price guaranteed and thousands of exclusive deals
More than 20,000 Hotels: Biggest inventory in Africa
One Click Booking: Easy, instant and secure
- Our Investors :
AIG is present in almost every African country with more than 3,500 employees. Some of its companies alongside Jovago include Jumia, Kaymu, Hellofood, Carmudi, Lamudi, Zando, Lendico, and EasyTaxi.
- Contact us :
Click here to see all Jovago phone numbers
Contact info
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Jovago is Simply Amazing
I will recommend Jovago.com for you anytime anyday, its convenient, the customer services is excellent, and my experience so far has been great.
Not satisfied
The person which i have booked the room not attending my call at check in time because i have some identification problems then i have quit the place and booked room in other guest house.

Reply from Jovago.com
exceedingly satisfying.......
if you ain't using jovago u ain't on the right part to first class hospitality........so buddy when next you think hospitality please do think jovago.com it fast and save.........
Unsatisfactory!!!
I booked for a room through this platform at New world Inn for two nights but unfortunately the room was not reserved after the booking was confirmed. I didn't get any notification that my booking had been cancelled. I was left @ my own mercy in searching for another apartment late @ night on the day I was supposedly lodged into my room. It appears there is no adequate synergy between Jovago.com and the hotels. I was personally told that they 've had instances when customers who booked through your platform don't get to turn up and that was the reason why my room was not kept for me.
Is rather unfortunate to have gone through such rigour after taken the pain in subscribing for the room online with or without any constraint.

Reply from Jovago.com
It was a fantastic experience
Convenience is the first word,world Class and polite Customer care representative,accuracy in their services and lastly they find the best hotel for you while you just chill at home or in your office.
Concise
Jovago definitely make the process of booking a hotel very fast. Put just the information you need to you with little or no fluff.
Very fast and trustworthy services
Do not have words for the comment coz very happy with the service.
very good and cost effective
i recommend to all others that have not tried jovago to do so and they will be glad they did.
welldone
These guys did a good job of booking my hotel then reminding me to use it! :)
An excellent medium to book and confirm hotel
It was a great experience for me. I actually went for a seminar and when we arrived Abuja with my colleagues I was heading straight to my already booked hotel by jovago while others were busy asking around for hotel. It really made things easy for me and the fact I can do this at the comfort of my room and book hotel at a great distance through jovago.com. I will recommend this to all my friends.
some time is best you gamble to achieve a result
never knew i will have the best of comfort at a cheaper rate. i took the step to gamble with jovago, now it paid me well. hw i wish the comfort never ended. its fun give it a try and i assure you, you won't regret. play on and do your bookings
GREAT CUSTOMER RELATIONS AT AFRICAN GARDEN LODGE
I AM SO PLEASED WITH THE RESPOSE FROM THE STAFF THAT HAS BEEN HELPING ME BOOK MY HOTEL IN NIGERIA..I HAD TO MAKE SEVERAL CHANGES BUT THEY WERE QUICK TO COMPLY AND MOST HELPFUL WITH ALL MY CONCERNS..I WILL BE HAPPY TO MEET THEM ALL NEXT WEEK WHEN I ARRIVE IN AFRICA..THE RATES ARE GREAT AND I AM SURE I WILL BE VERY PLEASED WITH MY STAY AT THERE ESTABLISHMENT..
INSTANT SERVICE
Trust me my friend, just a few minutes after my booking I was called by a certain lady and confirming my booking. Very friendly and polite. Straight to the point without wasting time. Good experience
gr8 guys
These guys r gr8! Wish more service providers will work like them!
Excellent treatment. Wonderful staff. Kudos
The booking was accepted by Jovago. After I had to change the booking, it was done efficiently. The staff handling my case, Ms. Muthungu was quite involved and helpful.
Thanks
An experience so pleasant!
It was a pleasant experience using Jovago and I truly commend their services. The callers were courteous, the hotel was good, Jovago leave a lot of room for customer comments and they listen. It was a very pleasant experience and i'll most likely use Jovago for all my hotel bookings, except where Jovago have no hotels. Thanks
A NIGHT OF EXCELLENCE AT MIDAS HOTEL, ADO-EKITI
Experience at Midas Hotel, Ado-Ekiti was excellent. Great improvement in the provision of social services for the betterment of visitors and inhabitants in that area of the country.
KUDOS
clean, decent hotel with helpful staff
Upon our arrival, the staff were warm & friendly. Now on getting to my room, I wasn't disappointed. The bed was clean, tidy & well laid. The air conditiong system is in good working condition & the bathroom was also clean & functional. Lest I forget, the vicinity is fresh & airy with trees.
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